• MyUKMailbox

MyUKMailbox

Overview

MyUKMailbox has a rating of 1.9 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. MyUKMailbox ranks 92nd among Mail Forwarding sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    4
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos

What reviewers want you to know

Positive highlights

  • Send them an inquiry and soon got my own UK address which I already use every time I want to buy something online.
  • Quick and easy service, with transparent fees and amazing customer service!

Critical highlights

No critical highlights yet

How would you rate MyUKMailbox?
Top Positive Review

“The best forwarding company”

Nicolas G.
8/13/21

I'm not sure I understand why MyUkMailBox has such a low review rate on here. I've been using them for more than a year, and they are absolutely perfect. They are indeed inexpensive compared to other sites like Shipito, and to date I NEVER received a damaged product because they use their brains to pack goods. It's not the case for MANY other companies. Customer service is very dynamic and friendly. Honestly I can't find any problem with them and I am VERY demanding. Suite Number 12375, so you can trust me!

Top Critical Review

“Do not use this service”

Joe D.
9/7/23

Terrible. They don't work weekends. They don't respond to any inquiries except by email and it takes 2-3 days for them to respond. I used them twice, both times I was overcharged and the second time my items arrived damaged after they replaced them in a cobbled together box which was wrapped in a garbage bag! They will not do anything to make it right, they don't stand behind their service, all you will get is "it's not our fault". What's worse, DHL has had problems with them, so they won't eve honor any damage claims when they are involved. I can't stress enough how bad they are. They cost me hundreds of dollars.

Reviews (28)

Rating

Timeframe

Other

Reviews that mention popular keywords

uk address (4) customer service (3)
Thumbnail of user nicolasg78
2 reviews
0 helpful votes
August 13th, 2021

I'm not sure I understand why MyUkMailBox has such a low review rate on here.
I've been using them for more than a year, and they are absolutely perfect. They are indeed inexpensive compared to other sites like Shipito, and to date I NEVER received a damaged product because they use their brains to pack goods. It's not the case for MANY other companies.
Customer service is very dynamic and friendly.
Honestly I can't find any problem with them and I am VERY demanding.
Suite Number *******, so you can trust me!

Tip for consumers:
Just be clear on the consolidation request, but they are very skilled.

Products used:
Consolidation, repacking

Service
Value
Shipping
Returns
Quality
Thumbnail of user hewah
1 review
0 helpful votes
November 24th, 2020

Paid for Economy DHL, and parcel arrived in 5 business days. I am impressed, good job Myuk mail, a service you can trust, 5 stars. They repacked my stuff in one package to save space and money. As you can see in the pic attached, yuuhooo.

Thumbnail of user christinea33
1 review
1 helpful vote
March 26th, 2016

I was about to order a watch on Amazon and had nobody to receive and forward it to me here in Singapore. Did a little of research and found out about MyUKmailbox forwarding services. Send them an inquiry and soon got my own UK address which I already use every time I want to buy something online. Super fast and secure service, fairly priced and very easy to use. Genuinely recommend!

Thumbnail of user rabiau
1 review
0 helpful votes
March 27th, 2016

Im a regular customer of MyUKmailbox parcel forwarding service and each time they deliver in the best conditions and shortest time possible. Fast handling, repackaging from different suppliers and consolidation into one parcel, the possibility to select the courier and online tracking - their strong points that made me stick with them. Reasonable prices for really good service!

Thumbnail of user imrana21
1 review
1 helpful vote
March 26th, 2016

Set up an account on MyUKmailbox website and had my packages successfully forwarded from Britain here in the US. The service was excellent - very fast shipping, prompt communication and very competitive prices. I will continue to use MyUKmailbox services and recommend to all of you who want to get parcels forwarded to your home address without breaking the bank.

Thumbnail of user tonys116
1 review
1 helpful vote
March 26th, 2016

Sending my packages from the UK throughout the Europe has never been so easy. And I want to thank for this the MyUKmailbox UK packaging forwarding services, who gave me a UK address where I send my orders and have them delivered to my door within hours.

Forwarding with them is an absolutely flawless process, affordably priced with prompt support even on busiest time, as was this Christmas holidays. Especially, I cannot complain about rates, as many people do. For the money they charge, I not only get my own UK address but also take advantage of such services as parcel consolidation, scanning and imaging, storage, personal shopper which can be quite necessary. Also, there are no hidden fees at the checkout or any other step throughout the forwarding process as I heard many to complain about. The cost estimation made on their website do not vary too much from the final costs they issue to me.

In short, I highly recommend MyUKmailbox for the professionalism they handle all my orders and for the fastest forwarding service Ive ever used. Thanks, and keep up good work, guys!

Thumbnail of user harmert
1 review
1 helpful vote
March 26th, 2016

The day after I ordered my Canon camera on Ebay, MyUKmailbox got the parcel, informed me about it and let me decide which courier agent to use to get it shipped to me. The next day my package was already in front of my door, well formatted and all this for a pretty friendly fee. A five-star forwarding service that worth the money!

Thumbnail of user marvanj
1 review
1 helpful vote
March 26th, 2016

Quick and easy service, with transparent fees and amazing customer service! Guys, you are the best UK forwarding service and more than pleasant the spread the word about you.

Use their services to ship to Finland and everything runs perfectly in all cases. Previously, Ive used another company, but tried MyUKmailbox once and switched to them. Fast and safe shipping with tracking possibility enables me to know for sure when my package will arrive on my home address. Last time I got my parcel on Monday when it supposed to arrive later on Wednesday. How not to praise them for rapid delivery?!

No hesitation to recommend this service to other customers - Ill definitely stick with their forwarding service for a long time ahead!

Thumbnail of user robins112
1 review
1 helpful vote
March 26th, 2016

Ive been using MyUKmailbox parcel forwarding services for nearly a year, and for now, I can say that this is an excellent service for the money I pay. Stumbled on them while googling for a parcel forwarding company in the UK able to receive my packages and then forward to me overseas.

My passion for online shopping brought me to this... I use to shop British online stores who, unfortunately, dont ship in my country or, if they do, have very high shipping costs. So, I signed up with MyUKmailbox, received my own Sheffield address which I use every time I order goods online. Stores send my orders to this UK address and from there I have them forwarded to me.

What I really like about MyUKmailbox is their parcel consolidation service, which allows me to have several packages send in single one carefully wrapped. I manage to save big money on shipping and get all goods delivered on the same day.

For any questions I have they answer straight away and totally professionally. Thats why if you need package forwarding service from the UK, I wholeheartedly recommend contacting MyUKmailbox team.

Thumbnail of user reginab9
5 reviews
20 helpful votes
June 29th, 2015

This place saved the day for us last Sunday. We needed a notary as quickly as possible and they were able to meet our needs in less than 30 minutes. The young lady that showed up gracious and helped us in a very stressful situation. Price was better than expected too. Customer service at its finest.

Thumbnail of user hoverl
1 review
2 helpful votes
March 26th, 2016

Our experience with this UK mail forwarding company began several months ago when we moved to Sydney, Australia and need our mails redirected to our new address. The first intend was to ask our friends in London, but we didn't want to bother them with this. One of our close friends who is now in the USA suggested us to try mail forwarding companies, especially Myukmailbox as being a very cost effective solution.

And so we did. First of all, weve been amazed by their support which was very fast. Left them a message on Fb and within half an hour got detailed answer on how to set up our account, how it works and how much it will be to get our own UK address. We head over their website, pass the registration and got our own Sheffield street address.

From the many varieties of forwarding services they offer, we use for now mail forwarding and scanning service. They receive our mails, scan and upload pictures of them in our personal online mailbox. We review each of them online and decide which one to be delivered to us and which one go to trash. This way we avoid having junk mail send to us at great expenses.

We are more than satisfied with this service and totally recommend to any of you who want to receive mails while being outside the UK. Myukmailbox mail forwarding services are reliable, affordable and we will definitely continue to use it during our stay in Sydney and not only.

Thumbnail of user darrens43
1 review
1 helpful vote
March 26th, 2016

My experience with MyUKmailbox has been first-class. They saved me when I was desperately searching for a brand coat for my sister and happened to find it on UK online stores, but with no USA shipping. I was a little concerned with this way of shopping but later understood there were no reasons to worry about.

It took me few minutes to set up my account, get a UK forwarding address and use it at the checkout for my brand coat. In less than 4 hours order arrived at the forwarding address, their stuff picked it up and announced me to set up the shipping time. So that in 24 hours my order arrived at my door in the USA securely packed.

The price was fair, with no additional costs. I used their cost estimation tool on their website and was satisfied to see that the prior estimation of final cost proved to be quite close to what I really paid for it.

As for the communication, it was fast and efficient. If you really are in the need of something you cant buy in your country, this UK package forwarding service is going to help a lot. Excellent service, good value for money!

Thumbnail of user myroonat
6 reviews
5 helpful votes
July 2nd, 2015

I got my parcel with them after i ordered on ebay.uk some goodies. They answered fast, explained pretty clear how all works and how much i would pay for it. Prices are below others companies, and i know it, because i researched it a lot.

My recommendation would be to go for a premium membership if you plan have forwarded a lot of things over a year. You will save a lot of money.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

MyUKmailbox is one of the best UK package forwarding service and UK parcel forwarding service. Safe, reliable, cost effective and affordable UK package forwarding service.

Company Representative

Thumbnail of user jamies66
Jamie S.
Typically does not respond to reviews

How do I know I can trust these reviews about MyUKMailbox?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MyUKMailbox?