I use a lot of software. I am an accountant and have used many of the top tax software. I have been with Mytaxprepoffice for 2 years. There technical support is outstanding. Through the use of myshare they have been able to show me and help me better use there software and that is super important to me.
I signed up for 5 years because of the above fact.
Answer: Very easy and fast. I have never had to wait more than a few minutes. They have a support Telephone Number (Yes Really) and if they need more information - it is easy to send the file to them.