• My Service Animal

My Service Animal

Overview

My Service Animal has a rating of 4.43 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. My Service Animal ranks 3rd among Animal Other sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    1
  • Quality
    4

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate My Service Animal?
Top Positive Review

“Great service, friendly managers, fast delivery”

Alice B.
3/26/22

I registered my dog as a service animal nearly a month ago (I have diabetes mellitus), and there were no problems during this process. My request was processed very quickly, and the ID card and certificate arrived in three days, which is incredibly fast! Last week I bought some accessories (the leash and vest), and the quality of the products is great. So yeah, I definitely can recommend them to other people!

Top Critical Review

“Big nope.”

R M.
7/24/23

If you're looking for an actual housing letter for your ESA to be approved, this is NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST knowing full well that your landlord requires an actual letter from a licensed therapist/doctor. And they refuse refunds.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user aliceb747
1 review
0 helpful votes
March 26th, 2022

I registered my dog as a service animal nearly a month ago (I have diabetes mellitus), and there were no problems during this process. My request was processed very quickly, and the ID card and certificate arrived in three days, which is incredibly fast! Last week I bought some accessories (the leash and vest), and the quality of the products is great. So yeah, I definitely can recommend them to other people!

Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Thumbnail of user jessp201
1 review
0 helpful votes
September 22nd, 2022
Verified purchase

Really great company, they guided me from A to Z during the registration. Thank you for your work, I'm very happy that I found you!
Every time I buy things for my service dog here, I receive products of the highest quality, so I definitely can recommend My Service Animals to other people. Thank you very much!

Tip for consumers:
You can find some coupon online.
Or can try to use my own - PET374394
not sure does it still work

Products used:
Service dog registration and harness

Service
Value
Shipping
Quality
Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Thumbnail of user markp2217
1 review
0 helpful votes
April 7th, 2022
Verified purchase

Love everything about this company, from the comfortable website to the quality of every item. Now my cat (Capitan Sweet Beans, if someone is wondering) is an official Emotional Support Animal.

Tip for consumers:
Great prices here. You can use my coupone code PET374394.
I guess it should work

Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Thumbnail of user jeffreyh999
1 review
1 helpful vote
January 30th, 2022

Good service, and great prices.
Ordered registration with ID card and Housing Accommodation Request.

Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Thumbnail of user rm768
1 review
0 helpful votes
July 24th, 2023
Verified purchase

If you're looking for an actual housing letter for your ESA to be approved, this is NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST knowing full well that your landlord requires an actual letter from a licensed therapist/doctor. And they refuse refunds.

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Dear Randi,
Thank you for voicing your concerns. We always aim to be transparent and clear with our offerings and services. We genuinely apologize for any misunderstandings or inconveniences you may have faced.

Please note, as highlighted on our website and in our communications, we do not provide doctor's letters. Our focus is on assisting with housing requests related to Emotional Support Animals.

The satisfaction of our customers is of utmost importance to us. We are dedicated to ensuring that every customer feels valued and heard. If at any point our service did not align with your expectations, we have a robust policy to address such concerns. As per our commitment to customer satisfaction, we have already provided you with a potential refund based on the specifics of your case.

We genuinely appreciate your feedback, as it offers us an opportunity to improve and better serve our valued customers. Please reach out to us directly if you have further queries or concerns.

Thumbnail of user jessican1281
1 review
0 helpful votes
October 20th, 2022
Verified purchase

Consider My Service Animal if you need to register your pet, these guys know what they do. Very glad I found them!

Products used:
ESA Emotional Support Animal Registration & ID Card

Service
Value
Shipping
Quality
Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Thumbnail of user hannahw478
1 review
0 helpful votes
September 29th, 2022

Fast registration, delivery and excellent accsessories products, what else do I need to be happy as a customer? Thank you for your work, My Service Animal!

Products used:
Registration and metal tag

Service
Value
Shipping
Quality
Thumbnail of user danielk1554
Daniel K. – My Service Animal Rep

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

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USA Service Animal & Emotional Animal Support Online Registrar

Company Representative

Thumbnail of user danielk1554
Daniel K.
Typically responds within 15 days

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