My Locker

Ordered a custom hat for my husbands new business/birthday. 2 weeks later I try to find out where the hat is and they decide to cancel the order because " they cannot do the embroidery." How is it that I pick from their selection of fonts and letters and they cant do it? Was it that the letters made words? Try anyone else if you need custom work done.

Terrible work environment, terrible people to be around. If you're not Hispanic, dont expect to be helped out by their HR, Patricia. She does not do her job and will fire you for whatever reason. You basically gotta ask permission to use the bathroom or get some water. The environment is not for anyone to be in. Again, if you're not Hispanic or kiss the right $#*!, this place isnt for you

When they have a color or size out of stock they wont tell you. They will send you the product as is missing the items you ordered. Please do not buy from them. Just read the reviews. I'm surprised this business is still running cause what they're doing is illegal in so many ways. STAY FAR AWAY don't waste your money.

Last year for Christmas, I purchased custom business shirts for my wife's real estate practice (mylocker.net). This order arrived on time, and was absolutely flawless. To this day, she has really enjoys wearing these custom women's polos.

However, this year for Christmas, I didn't receive such a spectacular product. On Dec 12th 2021, I ordered additional (exact same) shirts (slightly different coloring & wording). The website said it might take 5-10 to fulfill the order. To ensure these were received on time, I paid for upgraded shipping (2nd day). The shirts did not show up for the holiday (no email nor notification there were delays). On Dec 26th, reviewing the website order, it has shown the shirts did not pass QA - no further info except the UPS tracking number. After contacting customer no less than 7 times, I have yet to receive the order. They don't seem to be responding any more. I was promised 7 days ago, by their customer service (only available via email), that the upgraded shipping would be refunded. To no avail, this has yet to happen. This year has been a very poor experience working with MyLocker.net. Unfortunately too, they are unavailable via phone. None of their (hard to locate phone) numbers work. You can't contact them!

I ordered a sample shirt through printify. I had added this to my shop, but I'm so glad no one else had bought one. I pulled it as soon as I got mine. Lesson learned: look up reviews for print providers besides just on printify and order samples. I know what a good DTG print looks like. This was not it. It was super faded on a dark garment. All the detail of the design was gone. When reported the issue, I asked that if they could not make the print to look better to just refund me. They assured the Printify person I was working with that it would look better when they reprinted. When I got my reprint, it was somehow worse. Yes the colors were slightly brighter, but that is only because they double printed and you could tell because there were double lines and the whole thing looked "fuzzy" I will not be using My Locker for anything in the future.

I ordered face masks. They say they were delivered but I never got them and they want me to pay half price to get another set. I'm a nonprofit and I have no proof that they were delivered my ring doesn't show the mailman or the package yet they don't care. Don't shop here because you might never get your product.

My sales rep Ashley was nice and easy to work with but once I complained the product was really bad (Image completely washed out, embroidery not even legible) I was informed that it is because they use digital printing vs silk screening. I guess they stand by their TERRIBLE product as they justified it by saying that is just how digital looks vs screening... yet they have no problem charging the same. They should show a true representation on their website then... see how many orders they get!

Do NOT use this company. I used this company through Printify to sell ornaments on my Etsy shop & nearly every order was wrong. My customers all waited nearly 2 weeks for ornaments with the wrong designs on them. These designs weren't even mine, they just printed some random image on each one. Customer service was nearly impossible to get in contact with, it took days to get responses. Most customers wanted a refund but those who settled for getting ornaments reprinted had to wait another 2 weeks to receive their fixed order. A NIGHTMARE during the holiday season, I understand they're slammed with orders this time of year but that's no excuse to screw up nearly every single order. Made my business look bad because they kept screwing up & I couldn't do anything about it.

Horrible Company and horrible service! Cannot handle volume and cannot produce anything on time! Used them as a provider and this almost caused me my business! Stay away!

I'm just going to keep it short. My shirt showed up sticky, the print on the back of my shirt started to rubbed off after 10 mins of wear. We sent them photos of our worn shirts and they only wanted to replace the damaged samples, not the entire patch. I was willing to send them the entire batch of shirt back and wait for properly cured replacement. The refused me service, dismissed me and hung up.

Your company, partnered *******@Printify, has legitimately made my business look like absolute trash with your ineptitude this holiday season. No other partnership that I have taken on has ever been so careless and unprofessional to deal with in the 16 years I have been in business. Today alone I have had to console and refund fully half a dozen customers because you sent them someone else's order, and this is just the tip of the iceberg. It's been going on for 2 weeks like this because you bit off more than you could chew. A few days ago I received a package of ornaments I ordered and half of them weren't even my art. The other half looked like garbage. Only two out of 20 ordered were sellable. You people should be ashamed of the position you put countless small businesses in this holiday season. To everyone else - STEER CLEAR OF THIS COMPANY AND PRINTIFY. You've been warned.

My business on etsy got an ODR because of these people. If you know etsy, you know ODR's are bad news. Im lucky my shop is still up, for now. They are STILL behind on half a dozen orders that are now 12 days late. Thats actually almost a relief given that the day before Christmas I was being abused by one 200 customers for mylockers incompetence and lateness. These people do not care about their customers, or that they're ruining businesses. We were given no updates, no warnings, no nothing about the over a week long delays we've now experienced. I spent THOUSANDS with mylocker (total over 25k on printify over a 3 week period - most of it going to mylocker mugs and ornaments), and I will never do it again. SPOKE can have my business now. Im legitimately talking with several other businesses about a lawsuit if our shops are closed down by etsy due to mylocker. Beyond all of this nightmare? Over 50 of my customers (maybe closer to 100) have arrived shattered, not packaged well, completely wrong items, missing the entire item from the package, and one of my customers received a "dumb $#*!" mug instead of what she ordered. Nice. I know USPS is rough this time of year, thats why you package well! I have multiple other businesses, I know good CS, and have been very successful in those. Not even I could salvage the cluster*** that mylocker created this year. Im going to see a therapist about it soon and my PCP to make sure that when my nose and eyes burst the other night (straight blood from stress and my blood pressure being so high) that I didn't do any longer term damage from the extreme stress. Thanks mylocker for the worst christmas nightmare I have ever dealt with ever. Take responsibility for the crap you created and answer your customers instead of hiding behind printify and not answering phones, emails or anything else.

I ordered one custom shirt for an event 21 days ahead. Just enough time for printing, shipping or if any problems occurred. I have yet to receive my order I'm not going to have the shirt for my event. They keep saying its printing issues but don't they specialize in printing. I literally have a few words on the shirt nothing special. My first and last time ordering from them. Requesting a full refund. They suckkkkk. Save yourself get out while you can

Please read ALL of the fine print before you order. They did not deliver as expected; paid for additional shipping and received order 5 days later than expected. Two items specifically for a school trip, and refunds not even in their vocabulary, other than NO. Horrendous customer service.

Do not use this company! They misrepresent customization time, admit that there is misrepresentations and then do nothing to remedy the situation. Even had two customer service reps hang up on me. There is a reason why this company has terrible reviews across the board!

Delivery of my order took twice as long as quoted. The printing on 3 of the 4 items have terrible workmanship. The colors of the lettering are faded and the print is a thin layer. It appears as if they ran out of ink during printing. Either that or the quality of ink they used on the lettering is cheap/inferior. The letters are almost see thru. Only one of the four items I ordered was acceptable. DO NOT BUY FROM THEM. I took a chance and made a $130 mistake.

My son is a letterman in X Country and order a logo for that with his name. They send me a logo with a rotten egg on it that says Bizzare.! They are horrid in every way imaginable. The customer service is equally as bad.!

I would not give this company any stars. I placed and order that was rejected due to having a licensed picture, understandable, but when I emailed to make sure I picked a non licensed picture, no answer. The next image I used was non licensed, and it was rejected again. I made one more attempt to email, no response. I then decided to make shirts for my event that had simple clip art, and it was accepted. However, the shirts were supposed to be completed and shipped within 5 business day. On the 6th business day, the shirts were still 'in production' and would miss the timeline I needed for my event. I email with no response, then I called the customer service line and waited An Hour with no answer... the wait time simply kept going up even though I was "first in line". I called the next day and spoke with some sort of manager, and her response was "ma'am, we print hundreds of thousands of shirts per day and 99% of the time we get the shirts out on time, we had a problem with one of your shirts so missed the deadline". I informed her that as that 1% of them not completing on time, I would not be able to receive the shirts on time at this point and would like to cancel the order, to which she stated she would not do that because it was a custom order. When asked how the business could operate without having to keep up their end of the contract simply because they already have the customers money, I heard crickets. So here I sit, on the 7th business day and the shirts are not even completed... but don't worry, I was upgraded to 2 day shipping on shirts that are no longer of use to me.

I wish I read reviews also. Shirt material is terrible and smells so bad like urine and strong vinegar. It's so strong it gagged me when opening the bag. The sizes are so off and there's a shirt in here I didn't order at all. I hope no one ever buys from this company again.

I placed an order giving them a week to have the shirts made and shipped out for next day delivery. I called to check on the order and was told everything was on schedule. This was a lie.
They missed the ship date so I called again and was told it would ship out immediately via next day air for Saturday delivery (which was when I had to have the shirts). This was a lie too.
I didn't receive shirts until the following Monday and completely missed the occasion we ordered the shirts for.
I will not order from this company ever again.

I would highly recommend not purchasing from here. Ordered two t-shirts and two sweat tops. T-shirts feel like sandpaper and the sweat tops are not even close to the size described. They offer NO REFUND, only to charge me half price on re-orders. What a joke.

Very bad customer service, all they want from you is more money when there is a problem. I have place an order on the 17th and our event is on the 28th,
So I was nervous if the shipment going to make it on time, I decided to make a
Phone call to mylocker, spoke to the manager and all they want was more money on the shipping. They did not even try to communicate with their warehouse see if they can speed things up to help me in my situation, it wasn't even a large order. As you can see this company do not care about their customers. I will not order from this site again what so ever, they are not even worth one star rating.

Placed an order on Saturday when the company was not open. Sent an email 10 mins later to change the color of the material. Called on Monday and got a voicemail. Now they say it's too late to change it. Crap Customer Service. Will not order from here