MutualScrew & Supply has a rating of 4.75 stars from 3,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MutualScrew & Supply most frequently mention customer service, tracking number, and delivery time. MutualScrew & Supply ranks 7th among Hardware Store sites.
No critical highlights yet
It was exactly what I wanted for the winter months. The gloves seem to be very warm,and they feel good.
Mutual Screw was very good at keeping me up on the delivery. Unfortunately I didn't pay enough attention that the tape I ordered was a closeout. It arrived misshapen and old, as if it had been too hot. Since I only bought one roll and paid almost as much to get it as the tape cost, I'm eating it.
I needed materials right away and knew that i can rely on MutualScrew to deliver. Thank you!
These products are not compatible. The charger, does not work with the lamp, and the lamp did not come with a battery. I am confused and disappointed. Also I received only one lamp while I ordered two. I was also charged for two. I would like to return the entire order for a full refund. Please provide me with a pre-paid return label and instruction. Thank you....
Andrew Tabak
Unfortunately the last 2 times ive ordered the postal code was changed for some reason resulting in my package being delivered 3 days late. I believe we have fixed that now and will see on my next order.
I had a hard time getting the site to work with my credit card and did not receive a notification that it had been shipped.
I needed two large diameter (5" and 5 1/2") diamond hole saws and Mutual Screw had them in a brand I respect. The saws arrived in good shape and are exactly what I had hoped for. It would be helpful if Mutual Screw could provide shipping and tracking information.
Fast response and fast delivery. Product was just as described
First experience with Mutual Screw & Supply. I'll definitely be back!
Although my order was simple, it was fulfilled in a quick and accurate manner. The parts I ordered were delivered half the country away in several days. I plan to order other item(s) in the future.
No issues with ordering and delivery, easy to find on website
I received the wrong size which may or may not be my own fault, but I sent in an email and have yet to receive a response
I mean, i ordered an item and about a week later UPS dropped it off. Not much to say beyond that.
Ultimately didn't fit in the area that I needed to use it, BUT it's a great tool and arrived promptly, will be saving it for other jobs.
Quick, Fast & Easy! Will purchase this particular item as long as they have in stock!
1)Your survey ask popped up during my search - annoying, and after checkout - not annoying.
2) The search process is clumsy. See McMaster-Carr website for a better model.
3) My default shipping address is 7 years old. I did not see a way to delete it or define another default address.
Easy placement of re-order, and if I need to call customer service, they are wonderful to work with, always helpful. Thank you!
Very easy to order and fast delivery!
What can I ask for more? You don't collect sales tax for California residents.
What a wonderful policy!
Products used:
SDs max attachment
Great customer service, fast shipping. Not only a good price, but most other vendors had no stock.
Also, purchased add'l hole saw sizes that were not included in the kit, that my customer required.
Overall, a good deal and my customer will be happy.
Products used:
KFC09041-N,FCH0100-G, FCH0114-G, FCH0300-G
Excellent service. Very convenient and efficient. Unreasonable that this review need to be at least 50 characters.
Good prices and fast delivery. Definitely plan to buy again.
Mutual Screw was very good at keeping me up on the delivery. Unfortunately I didn't pay enough attention that the tape I ordered was a closeout. It arrived misshapen and old, as if it had been too hot. Since I only bought one roll and paid almost as much to get it as the tape cost, I'm eating it.