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  • MusesDress.co.uk

Overview

MusesDress.co.uk has a rating of 3.7 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MusesDress.co.uk most frequently mention customer service. MusesDress.co.uk ranks 589th among Dresses sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Quality
    4

What reviewers want you to know

Positive highlights

  • Although the delivery delayed several days, customer service is very kind and gave me a discount coupon(Musesdress-TT).
  • The dress feels like a wedding dress and not a cheap prom dress its beautiful beautiful beautiful.

Critical highlights

No critical highlights yet

How would you rate MusesDress.co.uk?
Top Positive Review

“Thanks for your nice dress, love it”

Charlotte K.
9/10/15

I wanted to inform you how much I greatly appreciate all of your assistance in helping to make my ordering process easy and painless. Your customer service skills are above and beyond what I have ever experienced. Because of your service skills, I will definitely utilize musesdress for future needs as well as highly recommend musesdress to others. Your kind attitudes and level of professionalism are not often found. Again, thanks so much for everything!

Top Critical Review

“Bad Customer Service”

Thea M.
4/8/16

How can I post the dress back and get a refund. I bought a dress with correct measurements the dress came n was way to big and I've been emailing to resolve it I send numerous photos as they ask me too and now I'm being ignored. Very bad and have ruined my day.

Reviews (37)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) prom dress (6) wedding dress (4)
Thumbnail of user emilieg2
1 review
4 helpful votes
September 11th, 2015

I ordered a wedding dress a couple of weeks ago to be made to size for my daughter in law to be. It is absolutely perfect, fits beautifully and looks wonderful. Although the delivery delayed several days, customer service is very kind and gave me a discount coupon(Musesdress-TT). Every time i place order i can use it. I appreciate it. I think I will buy dress on this website

Thumbnail of user leonorl2
1 review
2 helpful votes
September 21st, 2015

In July I bought two same dresses on musesdress. But one missed belt. We contacted customer service. They gave me two solution: partial compensation and then I need to buy it by myself, or they dispatch a new belt. At that moment I was worry about that I couldn't found one same. So they resent new one. I think it is much more expensive because they afforded the postage. Although it is their little mistake, customer service is good. I need to say the two dress is beautiful. If there were no the "forgotten belt", it would be perfect

Service
Value
Shipping
Returns
Quality
Thumbnail of user raes4
1 review
6 helpful votes
September 6th, 2015

I ordered a wedding dress, it's beautiful and it fits perfectly! It is just like the picture, the detail of the lace embroidery are amazing. The delivery is a little later, but it's OK. Thank you so much!

Thumbnail of user nancyw58
1 review
3 helpful votes
August 13th, 2015

I bought a white prom dress from musesdress. Good customer service. The dress is a little long and they told me to alter it and give me a couple code. Love the service.

Thumbnail of user vitan2
1 review
5 helpful votes
August 13th, 2015

The dress I received is a PERFECT fit. It is absolutely gorgeous and I LOVE IT!

Thumbnail of user amandal56
1 review
1 helpful vote
October 21st, 2015

This website is good. I love the dress, thank you

Thumbnail of user rubym28
1 review
0 helpful votes
October 18th, 2015

My dresses arrived in Harare Zimbabwe and I love them perfect fit! Thank u

Thumbnail of user yvonner17
1 review
0 helpful votes
December 15th, 2015

I am very pleased with the dress, however the buttons on the back are too big for loops and will need to be replaced. This is my second buy on musesdress. I'm pleased with their service and item.

Service
Value
Shipping
Quality
Thumbnail of user juliab39
1 review
2 helpful votes
August 13th, 2015

This dress looks very beautiful on the internet, but when i receive it, i was a little disappointed. It is bigger then my body. Then i have to take it to dressmaker to fix it.

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About the business

Follow us for numerous well-designed and fashionable dresses for special occasion.We are pride of our high quality products and affordable price.

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