On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered positive feedback for its product quality, particularly regarding the NASA flight jackets, which customers find appealing and well-made. Many appreciate the fair pricing and commend the communication regarding their orders. However, concerns have been raised about delivery delays, with some customers experiencing uncertainty regarding order tracking and estimated delivery dates. This has led to a sense of frustration among those who have not received their items in a timely manner. Overall, while the company demonstrates strengths in product satisfaction, it must address logistical issues to enhance customer trust and service reliability.
This summary is generated by AI, based on text from customer reviews
I buy one of their NASA flight jacket from this site a month ago and its so terrific. The patch is perfect and that time I purchased it like only at $32.99. I recommend it! 5 stars for you Mr Pilot Store!
Honest store, fantastic communication and fair time of delivery. The items receive from them is good and as per advertised. Thank you!
Jacket seems nice and service was great. I may order from these guys again. I like the patch quality as well.
I never got a Delivery Date estimate from Mr Pilot, so I don't know when to expect this item. While I get a 'tracking #', all it tells me is that it's still in China approximately 13 days after I placed the order. I hope I finally receive the item in a reasonable time (free shipping) & that it's as nice as pictured.
I haven't received my order. I was charged long ago. I am starting to wonder if your store is a fraud.