MRO Electric and Supply has a rating of 3.5 stars from 1,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MRO Electric and Supply most frequently mention customer service, next day, and timely manner. MRO Electric and Supply ranks 8th among Electronic Component sites.
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The overall experience was great! Very good customer service and quick response. Will definitely use MRO in the future and would strongly recommend to check them out
Mro electric have parts advertising on google in stock and every time i called they do not have it. When i mentioned this is ongoing issue they told me to not to contact them anymore Very unprofessional and disappointing
PLC works perfectly, but I had to get someone to issue the run command for it. It would only start in stop mode.
Pleasant people to speck with.
Got the motors out to us as soon as they could.
Good purchasing experience .
Would recommend to others.
was very quick with responding to my emails and had no trouble at all with me changing my quote around to fit my order and the parts came very quick. very pleased.
Rely on MRO for some obsolete items for our machinery, great to work with.
Competitive pricing, fast service, prompt and timely responses.
This was a part that we needed due to the equipment being down. Joe Kaminski was great to work with and got the part to me first thing the next morning. The price was also better than our regular vendor who did not have the part in stock. Overall a great experience.
The shipping experience with MROelectronic was excellent it terms of understanding the urgently needs and the shipping time, The response to the mails are instantly. only my concern is the prices are higher than other suppliers.
MRO team are good to work with based on our own level in vendring.
I will say leads time should be worked on for future business.
The Altivar 56 is an outdated VFD. It made for a great and fast repair to be able to slip in an exact replacement. The terminal strips just unplugged from the existing unit and plugged right into the new one. No carefully removing, tagging, and replacing wires, wondering if you messed one up. I was also excited to hear the you do repairs. I am going to send you the one that I took out to be repaired and I will have another exact replacement sitting on the shelf.
We were happy to find the electrical drive we needed for our CNC machine in stock at MRO Electric.
The item was shipped out the same day and our machine was up and running the next day.
Great Customer Service, thank you.
Delivery was delayed by a day but it turned out it was an issue with UPS, not MRO. When we contacted MRO they contacted a UPS rep and had everything sorted out. We're running now and appreciate the attention paid to our issue
MRO provided a quick order ship (after hours) due to our manufacturing needs...with an overnight/Saturday delivery. Parts installed on that day.
At first it was 50/50 kind of experience before going into the process but after the process started and the
goods did materialized with the delivery as promise, I would rate the current experience as 100% okay.
We have since purchase additional items.
I would continue to use the service and support given.
I had a part shipped overnight AM delivery All that was fine,,, But they shipped the wrong part. Apparently someone had labeled the part wrong. Causing me another day of down time, lost profits, wages and late shipments.
Your prices are fair, service is good and sales are friendly.
I just hope this doesn't happen again.
MRO had the Fanuc we needed at the best price we could find. It was on the shelf, tested, and shipped within a day. Once received we were able to get our equipment back up and running. I would do business with MRO again in a heart beat.
MRO Has shown commitment to responding to the needs of Rem-Tech with a quick turn around on the repairs.
There was a slight hold up on shipping this order to us, so Zach made sure that it was taken care of right away. The drive is working perfectly for us.
We are a distributor and this item was for resale, as far as I know the products received were acceptable or I would have had a complaint.
I was satisfied with the quote I received - received in a timely manner.
Made initial contact through email, followed up with a voice conversation with the rep. This is the first time using your company, very satisfied so far. Waiting for the part to be delivered and installed.
I needed the Siemens board the next day on AM delivery. I placed the order mid-morning and received it as hoped the next morning.
They had the part, they told me the price, and they delivered a functioning device.
All in all, I'm pleased