MRO Electric and Supply has a rating of 3.5 stars from 1,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MRO Electric and Supply most frequently mention customer service, next day, and timely manner. MRO Electric and Supply ranks 8th among Electronic Component sites.
The overall experience was great! Very good customer service and quick response. Will definitely use MRO in the future and would strongly recommend to check them out
Mro electric have parts advertising on google in stock and every time i called they do not have it. When i mentioned this is ongoing issue they told me to not to contact them anymore Very unprofessional and disappointing
The overall experience was great! Very good customer service and quick response.
Will definitely use MRO in the future and would strongly recommend to check them out
PLC works perfectly, but I had to get someone to issue the run command for it. It would only start in stop mode.
David was very helpful in processing my order promptly. The shipment was well packed and arrived ahead of our expected delivery day. We certainly appreciate the assistance that MRO gave us in getting our production line running.
Ordered a new lcd to replaced the old crt that burned out in our control, new version fit right in and looks great. Good service
Fast service, quality product. Our production line was down and costing us thousands so we set up a courier to pick up the board we needed from MRO. They had it ready for pickup in 20 minutes and we had our line running within a few hours. MRO saved our neck, thank you!
Pleasant people to speck with.
Got the motors out to us as soon as they could.
Good purchasing experience .
Would recommend to others.
Excellent service and very understanding. Special shout out to Al and the repairs team for their support!
I found MRO online and had not ordered from them before, but they got back to me with a quote that was lower than the other prices we received. Joe sent pictures of the simatic panel to confirm they were sending the same one as what we had installed and everything matched up. Our line is now running with the replacement panel and we sent the old one back to MRO to be repaired.
MRO Electric's customer service was very quick with quoting and answering my concerned questions. They addressed everything that was necessary and informed me all that was needed. The purchased shipment came ahead of the promise day, which was most pleasing. One major thing, did I mention saving money. Yes, maybe this isn't professional of me but people should know. Purchased product saved me enough to buy this product 5 times over again from MRO.
Thank you MRO!
Great repair services, appreciate the speedy response that MRO gave us. Not many other companies would have gone out of their way to help a small shop like ours, but MRO came through in the clutch.
We had a very positive experience ordering through MRO. Our maintenance supervisor found their website online when we were looking for a backup part to our lathe and we were able to get a formal quote for the part we needed. I called to place the order and had the comms module shipped directly to the machine builder to have it programmed. MRO was very accommodating and made the ordering process simple.
I called in after 5 and mro was still able to process my order by dropping it off at a UPS dropbox to go out overnight. We received the backup batteries early am delivery, thank you
Great company to work with, their team is very helpful if you need anything. We placed several orders with them in the past 6 months and all have been handled efficiently.
Ordered two servo amps and shipped fedex ground, everything arrived a few days later and ran without any hiccups. No complaints
This is a great company, we were down on production and luckily found this company, we called them and spoke and they had all the answers we needed and even went the extra mile to get it to us by driving it to us themselves so we had the part in no time. Granted they were a couple hours away but that is a company that values customers. Thank You
I ordered Commander SE drive from mro for our press and they gave a high level of support during the installation process. I spoke with their technician Ed who was very patient in walking us through some of the parameter setup process. They went above and beyond in their service.
Our customer found MRO online and had us purchase the pcb they needed so we could install in their machine. The board looked brand new when we received it and is running great.
Great people to work with, Al was helpful in figuring out what the issue was and which module needed replacement. Seemed to have plenty of resources available.
Way better pricing than we got from our local rep. We saved over $1,000 by ordering through mro and will be going through them for future needs
Great stock of parts, many older equipment that is hard to find these days. Easy search online and ordering was fast and efficient. Questions that I asked were answered extremely promptly and efficiently. I have already recommended company to others in my company.
outstanding customer service and very fast delivery! i am an electrical contractor in Florida and mroelectric.com always has the hard to find items that keeps me ahead of my competition!
Brand new part for much less than the manufacturer quoted, and we had it by the end of the week. Good customer service as well. Much appreciated.
Quick response, good pricing. Has stock of an out of production Quantum module that we couldn't find with our normal distributor. Will be following up to place an order for spares
Pricing was under what our local rep quoted and the servo came with a 2 year warranty, so we went with MRO despite not having dealt with them before. Worked out great so we will keep them on speed dial!
MRO handled our order promptly and everyone I dealt with was very helpful. We had the tracking number sent to us within 30 minutes of placing the order so we were able to arrange a technician to install the panel in our machine. We highly recommend MRO