• Meals On Wheels

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Overview

Meals On Wheels has a rating of 1.83 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Meals On Wheels ranks 133rd among Food Delivery sites.

  • Service
    25
  • Value
    24
  • Shipping
    12
  • Returns
    7
  • Quality
    24
Positive reviews (last 12 months): 7.7%
Positive
1
Neutral
1
Negative
11
14
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How would you rate Meals On Wheels?
Top Positive Review

“A Senior who receives MOW”

Eddie P.
2/14/23

I'm writing in respond for my friends mother at 90 years old who is a receiver of this service and she wants to thank the wonderful fellas that bring her meals to her front door out. She also wants to share with everyone her creative ideas using recycled food trays she gets daily as meals are served. It's keeps her motivated doing her art projects because it's keeps the mind healthy and strong. Thank you to everyone at Meals on Wheels for the wonderful service.

Top Critical Review

“Meals on Wheels Newport News”

Christine H.
1/9/24

Meals On Wheels food is no longer edible. Meals of thin chicken breast and pork chops are overcooked and dry and hard to cut and eat. Noodles are so overcooked could be described as "good for wallpaper hanging" Veggies overcooked, some out of cans uncooked. Occasionally get good food that appears left over from perhaps city or state function and donated to MOW, then to us delivered in crumbling appearance. It was once better. Today I stopped my donation. Will look for better help source. Delivered and paper or plastic bags with some time spills occurs.

Reviews (67)

Rating

Timeframe

Other

Thumbnail of user eddiep165
1 review
2 helpful votes
February 14th, 2023

I'm writing in respond for my friends mother at 90 years old who is a receiver of this service and she wants to thank the wonderful fellas that bring her meals to her front door out.
She also wants to share with everyone her creative ideas using recycled food trays she gets daily as meals are served. It's keeps her motivated doing her art projects because it's keeps the mind healthy and strong. Thank you to everyone at Meals on Wheels for the wonderful service.

Products used:
Meals on Wheels

Service
Value
Quality
Thumbnail of user rebeccaf1291
1 review
1 helpful vote
September 20th, 2023

I am very grateful that Meals on Wheels exists and delivers cooked meals to us. We get 14 frozen low sodium vegetarian meals delivered each week. This is not gourmet cooking, but the meals are made with healthy ingredients like beans, whole grains and vegetables. We supplement them with salad kits and fresh fruit from the store. This has made a difference in our energy levels every day.

Service
Value
Shipping
Quality
Thumbnail of user dianeb2648
1 review
2 helpful votes
February 13th, 2023

My mother loves the meals. They always have a meat, vegetable and potato. The delivery is consistent 90% of the time, as being the same time daily. The driver has been accommodating and calls if no one answers the door. For a volunteer, charitable program relying on donations, I cannot say anything negative about it

Products used:
Food

Service
Value
Quality
Thumbnail of user kenj336
1 review
6 helpful votes
February 25th, 2023

I have been delivering meals for MOW for approx. 6 years. Do the writers of these negative reviews realize that (1) virtually all of us volunteers and doing the best we can out of a feeling of love and respect for our seniors and communities and (2) the food is meant to be nutritious, and as tasty as possible? It is not attended to be FiveStar gourmet quality--MOW is run on a shoestring budget and we are all doing the best we possibly can.

Thumbnail of user sonjap86
1 review
2 helpful votes
September 8th, 2022

I want the recipe's on the great food they give reminds me of my grandmother's cooking. The people who bring the meal's are very nice and the lady that calls every 3 months to ask question on your status is very nice and respectful. I love the meals and the people and my God bless all of the hard work that's put into preparing for us.
Thank you, Sonja Pottratz
Phoenix, Az

Thumbnail of user katsp1
1 review
5 helpful votes
January 9th, 2023

Just gotta say "Meals On Wheels" your doing a FANTASTIC JOB! Here's why. It's takes an Army of people who care to want to help this organization to feed so many that can't provide for themselves. It's dedicated employees to go above and beyond providing hot nutritional meals for so many that can't cook due to health related issues.
To all these complainers who argue the fact that the food is terrible, junk, spoiled, no good etc. You all should be ashamed of yourself! Just be glad your receiving something (free) and something to fill an empty stomach each day! If it wasn't for such organization none of you would be getting anything. If you feel you want better meals, maybe you should get off your lazy *** and go to work!
For the remaining others who are happy and content with its service thank you for keeping these hard dedicated workers pushing out the nutritional meals each day for the many that deserve.

Tip for consumers:
N/A

Products used:
N/A

Service
Value
Shipping
Returns
Quality
Thumbnail of user judithm621
1 review
2 helpful votes
September 2nd, 2021

The food to me is very good. Some things I just spice up. But they are very tasty and I enjoy the company. I'm very grateful for all that is done for me.

Thumbnail of user briand637
1 review
5 helpful votes
November 28th, 2019

Do you really want to give to a worthy organization. Please give to Meals on wheels.

I am 71 years old, my life would be torcher without this great organization that
Truly helps people in need. Please be generous.

I will thank you personally

Thumbnail of user brittanyh59
4 reviews
6 helpful votes
March 15th, 2018

What an amazing service that is provided to the community. However it- Needs more support, volunteers & finical backing. Please help support if you are at all able.

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