I bought $100 worth of gift cards at Costco for $75 and the online purchase option does not work. I tried 2 different occasions, with multiple attempts and cannot get the promo code to work. When calling I was on hold for 10+ minutes only to be told the system is down & they could not help me buy them over the phone either. Then I was hung up on. This is a total rip off and scam. Don't buy them.
As a family with young kids, we made a mistake in a movie selection using a gift card and immediately called MovieTickets to get their help. The rep so was rude and not helpful in the least. She hung up on us. All FANDANGO for us going forward. Stay clear of movietickets.com!
If you plan on buying a ticket from these people dont, they cant manage there servers long enough to complete a purchase a continues error message has been showing for the last 24 hours only went here because my mom bought be these gift cards from sams club, well $#*! sams club for selling these and $#*! movie tickets.com
I thought this would make nice Christmas gifts for several families. So, I spent hours writing notes and card telling them to enjoy movies on us. Then I tried it out myself to get two tickets. The website did not work as the cards said. There was a convince fee for each ticket. I decided the parents would kill us for sending these worthless cards that are not usable as the site does not work as the instructions tell. So- Costco sold them them at $10.00 off for 4 cards. We had faith in Costco to sell reputable items but they are at huge fault and should be liable for selling bogus items that pretend to be "gift cards" when they are really trash. Good thing Costco has a good return policy.
I hope they will take all the gift cards in stock and send them back to the stupid useless company that just rips people off. Do not- Do not purchase this to give to anyone unless you dislike them and want to make them miserable.
This is the worst website and app design I have ever seen. Both the site and the app crash regularly so it's next to impossible to actually purchase your tickets. Additionally, they have you create an account but you must re-enter the same, long loyalty card numbers over and over again as if they have never heard of you before. Finally, they charge an additional "convenience fee" per ticket even though their site and app are the most inconvenient I have ever used. Costco, make them fix their site and app or look elsewhere for a discount movie ticket provider.
Ok check it out. I once thought the same thing but after some research and homework I figured out how to use them and what site to use them on.
Do not throw them away the gift cards work on a website and you can also pick the movie location you wanna attend.
The website is called movietickets.com
I just bought (5/30/19) two of the $25 gift cards from SAMs and redeemed them today (6/15/19) for the family to see Secret Life of Pets 2. Yes, MovieTickets.com was bought out by Fandango... but you CAN REDEEM THE GIFT CARDS. Just not on Fandango's site. You have to go to the movie tickets.com site & select the movie, and check out. SIMPLE. It does say on the redemption process to register an account, but I checked out as a guest & it worked fine. Also - I was able to apply my FREE Stubs member number and waive the $6.95 fee. Easy process, I will purchase these gift cards again!
Tried multiple browsers and continuously get "Sorry, this transaction was unsuccessful." Called customer service and they had no idea. Honestly why go through movietickets.com when you can essentially go through the theater your watching the movie without a stupid $3 transaction fee.
I received 4 $25 gift certificates for Christmas and have not been able to use them. Either the seats won't load to choose or it times out. Called customer service and the woman I spoke with was probably the rudest customer service rep I've ever spoken to. Still sitting here holding $100 in unusable gift cards...
Times out before a person can get their credit card in. It's not obvious how to redeem your movietickets cards so you end up charging it to your credit card and never use the stupid gift cards. Total rip off. Terrible!
I spent over an hour trying to log on and redeem my card. I swear they have made it difficult if not impossible to redeem a gift card. At least I wasn't able to enter a credit card like so many others and get ripped off even more. This place should be shut down.
Tried booking tickets, on three separate occasions it said 'Transaction unsuccessful' and I received no confirmation e-mail. However, later in the day I checked my bank account and the money for one of the transactions was taken! Called their customer service - spoke to the most miserable, rude and unhelpful woman ever. She said that they can't give me a refund, and the best she can offer is to pass on my issue to their technical team. JOKE! Called the cinema itself and they were more than helpful, turns out my transaction went through ALL THREE TIMES! They offered a refund right away, though. Seriously, stay away from movie tickets, it's a joke of a company, proper scam!
We get a giftcard from Movietickets.com for Christmas. This company must be a scam - I tried for 3 hours to call and try to access this website - with no luck. After about 3 hours - I finally got someone - and he said, sorry the site is down and he can do nothing to help. Seriously - if you were a real company - you'd be crediting folks accounts - and printing tickets.
I purchased these gift cards from Sam's and tried to use them today with no success. At first I tried to use the app and it kept logging me out and when I finally got to a screen where I could purchase the tickets I would get a blank white screen or some type of error message. So then I tried to purchase them online thinking there was something wrong with the app, but again no success. The site was extremely slow. It would sometimes just sit there and eventually time out. I then tried to call customer service and received a busy signal ever time I called. So, I never could get through to customer service. After spending an hour trying to purchase tickets we finally gave up. Do not purchase these gift cards
The default settings are for today's date so if you purchase tickets, make sure to change the date to the one you want right before you pay. I did not check again before i paid and when i realized after receiving the confirmation minutes later, i contacted the help desk who said that since the show i had tickets for started within 2 hours, they would not refund or exchange.
I purchased a gift card for my mothers Birthday, come to find out they only allow you to use their tickets at participating theaters. I called and spoke with the most unprofessional, soft spoken customer service rep ever. I asked for a refund and he so kindly tells me, "we don't do refunds."
My mother calls and gets the same guy, which tells me he runs the whole place (how many times do you call a seemingly "big" company and get the same person?) I'll answer that... 0. Needless to say, movietickets.com is garbage and I'd recommend NEVER using them in your lifetime.
Purchased 80 for 100 eGift cards from Costco but just found out that the code cannot be applied on their website. No response after input and clicking of "apply"... nada...
Some on the Internet said have to call in to redeem the code. What a hassle.
Plus the convenience fee... Will never buy any movietickets from them.
I have a gift card from this site that I have been unable to use for a week. The site is difficult to navigate, but after trying and trying I finally got everything entered correctly and the transaction failed. Several times. They respond to my email requests for help, but I still have not been able to redeem my gift card. It feels like a scam. Or else it's just the worst website I have ever seen.
Do not buy a gift card for anyone from movietickets.com. The recipient has to pay a surcharge! "Hey girl, here's a gift I got for you and surprise, you have to pay some!" How stupid is that? I mean, it's gifting 101. And no where on the card does it say you will be charged a surcharge. And guess what? Redeeming it online is the only way to redeem. No way out of the surcharge. So sketchy!
The site charges 1.50 fee per ticket and apparently charges an additional dollar fir the "convenience " of wasting 35 minutes online trying to irder a movie ticket. Save your money and get a lowes gift card-- they can be used real time at the theatre.
Overview
MovieTickets.com has a rating of 1.6 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MovieTickets.com most frequently mention customer service, gift card and convenience fee. MovieTickets.com ranks 210th among Movie sites.
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