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Movavi Software Inc.
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Movavi Software Inc.

How would you rate Movavi Software Inc.?
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India
1 review
0 helpful votes
Follow Satyam A.
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I will give 4 stars to the Movavi Video Editor Because, It has Lots of amazing features that Filmora doesn't have.
But, One thing I find that it takes the more cpu processor than it want.
Please fix this issue and make it more compatible with low devices.
Thank and Regards From Satyam Anandtech Team(Youtuber).

Date of experience: December 28, 2020
Virginia
1 review
1 helpful vote
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I initially bought the Video Editor. It worked like a charm for about 3 days then failed to load. No matter what I did to reinstall it never worked again. I created a trouble ticket then contacted the Movavi team through Facebook. They responded pretty quickly. Although they were never able to figure out why the video editor stopped working they did upgrade my licenses to the Video Suite 2020 which is working fine. I really do enjoy their software and its ease of use. Because of the technical issues they get 4 stars. If it was not for that they would have 5.

Date of experience: January 21, 2020
Florida
1 review
1 helpful vote
Follow Ruth W.
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I downloaded the program one afternoon and had a professional looking 15 minute slideshow ready by 8 o'clock the next morning. I chose to build it myself rather than the easy route of letting Movavi do it all. My son coaches a girls golf team and needed it within four days. Movavi ease of use has given us plenty of time to proof it and revise or add photos. I can't wait to start on my next one to chronicle the butterfly nursery my granddaughter and I had when she was little! Very pleased with the program! I should probably mention to that I am using it on a nine-year-old iMac. The program has been responsive and not bogged down by my old machine. I also had a question today and received a response within minutes!

Date of experience: November 12, 2019
Vermont
1 review
0 helpful votes
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I am MORE than impressed with the level of high-quality customer service I have been provided. I feel relieved to know that I am just a message away from outstanding resources. The software is state-of-the-art, too! I will continue to use their products!

Date of experience: December 25, 2019
California
1 review
0 helpful votes
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Excellent Support
July 4, 2020

Long story short: the recent update to the product rendered the add-ins non functional. Frustrating because I was in the middle of a project. Though it took a few days to arrive at a solution... they found me a solution! And I'm grateful that they hung in there with me and didn't give up. Thank you.

Date of experience: July 3, 2020
Australia
1 review
0 helpful votes
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Movavi is an amazing video editing platform! I needed to create an ad for a school project, and this app was soooo helpful. It comes with free audios, cool text overlays and you can easily import videos and photos. The only problem with it is that to export and get all features, you need premium or an access code, however, by writing an honest review, you can get a one-month free access code. Movavi is the perfect windows alternative to iMovie, and in some ways, it is even better! I definitely recommend Movavi Video Editor :). The platform is easy to use and it works on every device. It is free to download and the special features are so fun to use. When I first used Movavi, I had hardly any video editing experience, but in only a few minutes, I picked it up and created an outstanding piece. There are cool transitions and audio tracks built in, as well as tracks you can import. Any photo file can be added as well! Movavi is a 9.5/10 and I use it for every video or poster project. Ever since I started using it, I have been getting my work done quicker and to a better quality. I got A's in every project I used it for. Highly recommend!

Date of experience: November 26, 2022
New York
1 review
0 helpful votes
Follow Tarrzann E.
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So I just got myself a new drone that films up to 6K 60fps. I typically shoot in 4K and my computer just can't process 4K then here comes Movavi... and don't ask me how the software does it but I am now able to flawlessly edit my videos in record time and no frustration... and no need to spend $700.00 for a new computer. The user interface is very intuitive and has a very low learning curve. I recommend the Movavi software to anyone from beginner to professional. Good job also Movavi for helping me resolve my computer codec issues

Date of experience: July 2, 2020
Guatemala
1 review
0 helpful votes
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Movavi Rocks!
December 6, 2019

The best video editing software I've had the pleasure of using. It´s very easy to use, intuitive and gives the user freedom to get creative. Just great. I´m very happy with my purchase!

Date of experience: December 5, 2019
GB
1 review
0 helpful votes
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It was little difficult to get through. Support then got back to me via Facebook IM which was actually quite a good way to diagnose and fix the issue.:-)

Date of experience: July 4, 2020
Maryland
1 review
4 helpful votes
Follow X X.
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Demo version worked fine so after downloading the paid version with full payment the software crashed upon launch every time. Request for support were ignored and subsequently refund requests were ignored. Not an honorable company and ignored our multiple support or refund requests for many months until we escalated with consumer protection authorities.

Save yourself the headache of having to deal with this crooked company. If you made the mistake of purchasing then get your financial institution involved to reverse the charges as we had to do. Why is this fraudulent company still in business?!?!?! You were warned - Doesn't get any worse than this. STAY AWAY!

Date of experience: March 5, 2020
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

We are sorry to hear that you have a negative impression of Movavi software. Our technical support service helps to solve most of the problems that users face. If the problem with the program cannot be resolved, we always return the funds to users. If your problem with our program is still relevant, please update your review by indicating the six-digit request number issued to you by our support team so that we can find your request and resolve your problem as soon as possible.

Thank you,
Movavi Team

Canada
1 review
2 helpful votes
Follow Kayla K.
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I am so shocked that Movavi doesn't honor a refund for a download program I purchased recently and discovered didn't work out for my project (in less that two days). To not have a return policy for customers within a reasonable short amount of time is absurd. To not offer a short term 'if you're not satisfied" customer return policy is just not the way to do business. I'm a new NGO company and don't have $39.95 to throw away. That money could have provided rabies treatment for two street dogs in my rescue organisation.
Bad on you Movavi. Please be aware Movavi's customer unfriendly return policies!
Order # *******

Date of experience: April 23, 2018
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

We are very sorry that you have gained negative experience with our program. Our technical support service helps to solve most of the problems that users face. If the technical support fails to solve any problem, we always offer a refund for the program.

Thank you,
Movavi Team

GB
1 review
2 helpful votes
Follow Ali D.
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I am so upset to find after paying to upgrade by £41.63, I've actually paid £59.90 to have the same program with no decent transitions. I mean, they're all babyish rubbish. No professional transitions what so ever. £60 quid, to be ripped off for having the same program just with a new look.

They even snuck on a £8.29 on DOWNLOAD INSURANCE after id put in my card details, WTF!?

To add insult to injury, you'll have to buy more transitions from their store of equally terrible effects and trans which boasts 50+ stickers!. Seriously.? Its all very low end stuff. What a way to lose customers.

Don't bother guys, spend the extra money on something els..

Date of experience: March 5, 2020
Movavi S. Movavi Software Inc. Rep
over a year old

Hello, Ali!

We are sorry to hear that you have a negative impression of Movavi software.
To avoid such situations, we have a trial version of our software which is provided for evaluation of its functionality before making a decision about purchase.
Also please, pay attention, that Download Insurance Service is not a mandatory service. You can remove Download Insurance Service from the cart before making a purchase of the program.

Thank you,
Movavi Team

Arkansas
1 review
2 helpful votes
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No Work and No Service
August 19, 2018

All I get are ERROR Messages after two weeks. Their service people don't listen and can't fix. Right now I can't even download the program. The validation key system will not work.

I have no program - nothing to even show the error message.

I going to see if Pay Pan will refund.

DON'T BUY

Date of experience: August 19, 2018
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!
We are very sorry that you have gained negative experience with our program. Our support employees help solve most of the technical problems that users experience. If the technical support fails to solve any problem, we always offer a refund for the program.

Thank you,
Movavi Team

Minnesota
19 reviews
90 helpful votes
Follow Jack W.
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Never responds to emails or complaints. This company is located in India? Because it looks like it is outsourced and behind the facade website never responds to user complaints. I had a really serious one considering a whole 30 seconds of a project had been corrupted. That's over a week's worth of work that had been destroyed and they never responded to me.

This is a really bad "service" that doesn't work. It's like buying a pet rock. It doesn't do anything.

Date of experience: February 13, 2016
Movavi S. Movavi Software Inc. Rep
over a year old

Hello Jack,

Thank you for taking the time to leave a feedback.

Please contact us again at support@movavi.com or come to our online chat, which can be found here:
http://www.movavi.com/support/

If you haven't received an answer within a week, then either we didn't receive your message, our you didn't receive our reply.

We are looking forward to help you with the issue.

Warmest regards,
Movavi team.

India
1 review
1 helpful vote
Follow Lalit L.
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Best video editor
September 17, 2022

Movavi video editor plus is the best software for video editing and many more things. It provides me so many creative ideas to enhance my work in video.

Date of experience: September 16, 2022
Pennsylvania
1 review
3 helpful votes
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Don't Buy This
November 12, 2017

This video editor sucks on their website it says "Hollywood-worthy effects" but it's anything but Hollywood effects it also says that they have "High-grade titles and fades" but it's the exact opposite I have no idea why this piece of $#*! would cost $#*!ing $49.95 because the whole website is a lie there's no Hollywood grade effects there's no Image quality improvement there's no High-grade titles and fades it's all just a lie to get you to buy this piece of $#*! and their youtube tutorials suck there so basic a $#*!ing goldfish could figure it out. So please for the love of god don't buy this $#*!

Date of experience: November 12, 2017
Connecticut
1 review
2 helpful votes
Follow Jason C.
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The Movavi video editing software can perform a lot of the basic functions but the interface is unintuitive. You will have to hunt and dig for functions which you'd think would be listed from the top menu. Movavi offers effects and transitions, but they're not as uber-pro looking as let's say... Adobe Effects'. Also, Movavi's instructions are sometimes inaccurate to plain incorrect. And the youtube movavi tutorials are largely ineffective. The 1st five which came up in a search showcased someone talking about something else for five minutes before actually demonstrating anything. And then they'll only showcase something esoteric that doesn't help the new user.

Date of experience: May 21, 2018
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

Thanks for your feedback! We are very sorry that you have gained negative experience with our program. Please note that the Movavi software, unlike Adobe Effects, is not professional, but an amateur program.

Thank you,
Movavi Team

Australia
1 review
0 helpful votes
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The guys here have nailed it with all inclusive video editing software that is so easy to use and has so many options available with constant updates and upgrades so you are able to make the most professional videos. I have to add the guys are so helpful and communicate promptly when you need help

Date of experience: November 18, 2019
Canada
1 review
1 helpful vote
Follow W K.
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I was happy to see Movavi free software ad, and quickly took it and try. It made an awesome slideshow at the Preview Mode and I was very pleased, but then when I Exported it and saved on my disk, there were many blank green slides in between. So, found out it's not free, you have to pay to make into movie.

I paid $75 to the company, thinking that I will have a good movie MP4 or Avi file now. Not so, though I have the slideshow now, but know what, there is no transition supported in my MP4. It was awful for a slideshow without transition. Can you believe, with $75, you still get a piece of junk!

The support team only asked me questions but didn't follow up after I answered their questions.

Don't be fool! It's not free. Even with $75, your software has no transition available.

Date of experience: August 19, 2020
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

We apologize for any inconvenience. Please note that we do not advertise our software as free. We offer a free trial version of the program that is provided to evaluate its functionality before making a decision about purchase.
Please update your review by indicating the ticket ID issued to you by our support team so that we can find your request and resolve your problem as soon as possible.

Best regards,
Movavi team

RU
2 reviews
0 helpful votes
Follow Albina R.
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I've been using movavi video editor for several years now and I'm absolutely love it! I bought the program to make a video for my son's birthday and it took no time to figure how to use it. Now I use it every time to edit my Instagram videos. Thanks Movavi!

Date of experience: March 16, 2020

Overview

Movavi Software Inc. has a rating of 2.7 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Movavi Software Inc. ranks 13th among Video Editing sites.

service
17
value
16
shipping
8
returns
11
quality
18