I ordered a pair of jeans from Mott and Bow. They arrived, they did not fit and I promptly repacked them and returned them for a refund. Weeks later I received an email telling me I would be getting nothing back because the jeans were damaged and had a strong oder. Which is nonsense. They arrived. They did not fit. I repacked and returned. I was given the choice of a total loss, or pay them more money to get the jeans back that did not fit in the first place. Ludicrous. This was my first experience with Mott and Bow (and last). I feel totally taken advantage of. Don't waste your money.