MotionVFX has a rating of 4.6 stars from 161 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotionVFX most frequently mention customer service, and top notch. MotionVFX ranks 80th among Video Editing sites.
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The have fantastic products, especially mpuppet. However, more importantly their customer support is amazing! They really do go out of their way to help and solve the issue, to them you are not a number you are a person. I look forward to using their products with my social media account *******@ancient_egypt_kemet on instagram.
Ive been buying from motion VFX for years but it never fails when I jump on the new software train, I have so many bugs and glitches. To this day I haven't been able to successfully use the new m tracker engine without having so many glitches and bugs. So disappointed and tech support doesnt help. I mean they ask me to send over the project but I just don't have time to send projects over and wait around. I always end up using something else. I get so upset when I try and try and try following their tips and tricks and failure. One issue setting the key points around the object and once you enter track data, they all jump out of the zone.
The have fantastic products, especially mpuppet. However, more importantly their customer support is amazing! They really do go out of their way to help and solve the issue, to them you are not a number you are a person. I look forward to using their products with my social media account *******@ancient_egypt_kemet on instagram.
My plugins didn't worked in the beginning but after some dedicated help from the MotionVFX Customer Support. They work now like a Beast, good job guys.
Products used:
M Music video2
With the development of information display devices, video is becoming the best content to attract the attention of a large number of people in an easy-to-understand way. Even in urban gathering places and public spaces, advertising is shifting from paper posters to video panels. In such an environment, it is necessary to acquire expressive tools to incorporate unique and viewer-attracting expressions into the content. We recommend this company's products as the best and only series available. And let's not forget that the interface is easy to use, even for amateurs, and that courteous and always immediate support is available.
Products used:
computer program extension
I had an issue with my account (my mistake) and I emailed support and got a response from Jakob almost immediately. He fixed the issue and I was on my way. I wish all companies worked like this! MotionVFX has always been the best place to shop for plugins and FX that are updated and optimized for the latest designs and the latest OS (in my case Apple silicon) but I didn't know until now how awesome their support is. Nice to work with an actual human - not some AI bot - who can take care of an issue instantly and get me back to work. Great company, great products, great support!
The Products are great and works fine. A few days ago i get the new macbook pro with m3 Processor. In the first moment one plugin was not compatible. But they fixed it in less than 24 hours and give me some personal support. Great!
Zbigniew helped me, over three hours, with patience and persistence, until he resolved my really weird issue of mLUT not working on my new M3 MacBook. He was always there when I came back from restarting my computer, which was so comforting. He was very knowledgable, what a great experience. Thank you Zbigniew
Tip for consumers:
Zbigniew helped me, over three hours, with patience and persistence, until he resolved my really weird issue of mLUT not working on my new M3 MacBook. He was always there when I came back from restarting my computer, which was so comforting. He was very knowledgable, what a great experience. Thank you Zbigniew
Products used:
Tech Support
I've been using moyionvfx for a few years now. Their products are solid and work well with my editing flow. Anytime I have issues their customer support is there to answer any questions.
Helpful and straight to the point. Great customer experience. I asked a question through their system and received an actual human response.
First - I wrote a review several weeks ago and stand by it - Motionvfx is a really nice product with really good response from the team. They have helped me greatly. Here comes the "BUT" - in regards to Stock Elements I would advise the newbies to stay away from. I purchased "Fog" and nothing but headaches. It is a large element, I understand, but the demo is deceiving. All of the elements to choose from do not appear in a window and there is no good tutorial for it. It is not like all of the other downloads I have gotten from them. It was an expensive mistake but not one to turn me away from Motionvfx. I am having a blast with all of their products and will continue to. The 2 stars is for the Stock Elements but still give 5 stars for the team and many of their other products.
Tip for consumers:
Good site just make sure good tutorials come with the product.
Products used:
Digital
First and foremost, MotionVFX has amazing customer service, and they take care of their customers.
MotionVFX not only has great customer service, but they make easy-to-use FCP plugins that are not cheesy but truly help you make solid edits to impress.
Some of my favorite plugins are the mTracker and their new cinestudio subscription.
Products used:
Too much to list. But a lot of their mTracker series along with title packs, transition packs, and other elements.
I'm super satisfied of the plugin and the service, the plugin are simply amazing and very intuitive all in one place. No installation need like other plugin. Keep it like this looking forward to new amazing plugin. Would be nice to have a plugin to edit 360 footage in FCPX has there is nothing like it.
There have been 3 revolutionary things I've experienced in my video career. The first being the transition from analog tape to DV (read: I'm old.) The second being the standards conversion from SD to HD. The most recent, my discovery of MotionVFX.
The look I can obtain now in my videos by myself rivals what I could do 5 years ago with a dedicated graphic designer. MotionVFX is the polish that turns your videos from "good" to "great."
The old adage is true of, "you get what you pay for." The initial investment might seem higher vs After Effects templates, but there's no comparison in the ease of use and the quality you can achieve.
Plus, they don't use a subscription model: so you own what you pay for.
Lastly, the management of your plugins, templates and timelines is in a dedicated Mac OS app, and has been flawless, even when Apple temporarily breaks FCPX in an update, their plugins work.
They seem like a wonderful company to support. I will continue to do so, and would advise you to do the same.
Tip for consumers:
This is a real review from a real customer with zero incentive to post.
Products used:
Several plugins, templates and timelines.
I had a question about placing the points in M-Tracker 3D Area off screen that I was having trouble with, and Jakub Wojtkowiak was very effective in assisting me and demonstrated how to do it.
Stellar support, awesome products! MotionVFX is the place to go to have the best FCPX and Motion products.
Fantastic products which get updated regularly. If there is ever any issues or questions, simply drop the guys a message and they respond instantly and always go above and beyond to help solve any queries/issues you may have 10/10
I wondered how many days/months/years I needed to reach top-tier youtubers/filmmakers in editing. This brilliant site and its plugins makes everything look so professional and so easy, while you focus on making the footage needed! I'm so happy I stumbled upon this amazing website at the time I was making my short documentary! And it works perfectly with Arabic. Can't recommend it enough, and the support team are pretty friendly and smart!
Tip for consumers:
Be sure to pick the specific plugin for your preferred video editing app. At the moment, Final Cut Pro has all the plugins but I'm waiting patiently for more plugins to come to DaVinci Resolve Studio 18.
Products used:
Video editing app plugins.
I love your products.the stability, the workflow and the visual effects are incredible. But more incredible is the crew - your Support and your Userfrindly is awesome!
Ive been buying from motion VFX for years but it never fails when I jump on the new software train, I have so many bugs and glitches. To this day I haven't been able to successfully use the new m tracker engine without having so many glitches and bugs. So disappointed and tech support doesnt help. I mean they ask me to send over the project but I just don't have time to send projects over and wait around. I always end up using something else. I get so upset when I try and try and try following their tips and tricks and failure.
One issue setting the key points around the object and once you enter track data, they all jump out of the zone.
Tip for consumers:
video editors
Products used:
M tracker 3D
I normally don't give out 5 stars but aside from the great products, the customer service and quick assistance from MotionVFX is top class.
Highly recommend
Their product are so great. They have elevated my business in the film industry. I am a lifetime customer.
I had an issue with one of the newer plugins (mReview). There seemed to be an issue with one of the link behaviors when resizing a shape. When I adjusted the width, the outline height would change and vice versa. I contacted support, they offered a possible remedy, but it did not work. They asked for a screen recording of the issue, and within a day they resolved the issue. I own dozens of their plugins because they just work, and in this case when something was not quite right, they fixed it almost immediately. I can't say enough positive things about MotionVFX. Keep up the good work.
Motion VFX is above and beyond what you need. Their line of professional products is not only some of the best I've ever seen, but their customer service is top-notch as well.
They have a massive selection to choose from. From simple plugins to enhance your projects to entire template packs, creating stunning video assets for conferences, church series, freelance clients, and many other projects.
If you're looking for an extensive, easy-to-use library of assets for your next project, I HIGHLY recommend you check out Motion VFX.
I have been working with you for years and I am really pleased. Your technical support is excellent.
They provide instant support. I congratulate the company on this. I'm very glad that MotionVFX works customer-oriented :)
Products used:
Mtracker 3D, mLUT v-s
I've been a use of their products for many many years, and left several hundred dollars with them. I cannot recommend them highly enough. The products of great quality, and where improvements are necessary, they always react quickly. Their support is top notch, so from a customer perspective, it couldn't be much better.
Products used:
Plugins and templates.
I use lots of Motion VFX products with FC to help make me look a far better editor than I really am and to wow my clients. Generally everything works well although backward compatibility can be a bit of a PIA. That's the issue I had yesterday afternoon with 2 new Templates that installed ok but didn't work properly. I left a message in chat and this morning heard back from Jakub. A well explained easy to use solution that fixed it all in a jiffy. Very pleased with the support. He is a dude and I can get back to doing what I do best. Looking like a genius editor!
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