• Moonpig

Moonpig

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Overview

Moonpig has a rating of 1.4 stars from 143 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Moonpig most frequently mention customer service, birthday card, and next day problems. Moonpig ranks 38th among Wedding Invitations sites.

  • Service
    54
  • Value
    52
  • Shipping
    52
  • Returns
    37
  • Quality
    44
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
27
34
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Moonpig customer service is appalling, their gift sets are overpriced with extremely poor quality products.
How would you rate Moonpig?
Top Positive Review

“I am so sick of the email cards that everyone sends...”

Dorothy W.
2/12/15

I am so sick of the email cards that everyone sends me so I started doing my own cards and mailing it to everyone. They love it. Moonpig has such clever cards and they look better than hallmark.

Top Critical Review

“Disgusting Company”

Stuart W.
3/4/24

I just found out that after a purchase I made with Moonpig last year, I've somehow signed up to the big scam, complete savings. They've taken £15 a month from me since last September, without my knowledge. Thank you Moonpig, I will never use your service again. You should be ashamed of yourselves.

Reviews (143)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (33)
Thumbnail of user dorothyw10
1 review
3 helpful votes
February 12th, 2015

I am so sick of the email cards that everyone sends me so I started doing my own cards and mailing it to everyone. They love it. Moonpig has such clever cards and they look better than hallmark.

Thumbnail of user mariao21
1 review
5 helpful votes
September 4th, 2014

The photo quality of these cards is excellent you just need to make sure use a high resolution photo. I used one from my phone and it didn't turn out as well as from my camera

Thumbnail of user sarahl84
1 review
1 helpful vote
March 16th, 2014

The print quality of their cards is excellent. You will think you are looking at a full store bought card for $6 when you get it in the mail. The photo quality is great.

Thumbnail of user clevelands21
3 reviews
5 helpful votes
March 31st, 2015

Adorable item and my friend absolutely loves it! Thanks!

Thumbnail of user anthonym110
3 reviews
10 helpful votes
May 7th, 2015

Awesome. I like it very much

Thumbnail of user mariai18
1 review
1 helpful vote
June 29th, 2014

Moonpig is such a great idea, I try to remember to always use them instead of buying at the drug store. Just remember to plan in advance because it takes awhile to ship and for them to print it.

Thumbnail of user dorothya5
1 review
1 helpful vote
May 1st, 2014

I think moonpig should be able to put hallmark out of business. There is no point doing generic cards when moonpig is so easy to use.

Thumbnail of user omexw
9 reviews
55 helpful votes
January 9th, 2010

I wanted to get my girlfriend a 21st card with 'to my girlfriend' on it but couldnt find one anywhere... this is where moonpig comes in handy! Its just simply a card ordering website but it has a great range of cards and also the 'grey bear' cards. The reason this site is so good is because of the card editor. You can edit cards by adding images or text. Great if you cannot find a card that says for example 'To my Sister in law on your 21st'. Just create it yourself!

Thumbnail of user adams10
6 reviews
41 helpful votes
May 18th, 2011

These guys are Amazing. You can understand why this company has such a great reputation. Great website, with the ability to literally do anything to personalise your card. 10 out of 10 for experience, website, delivery, and customer satisfaction.

19 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

We'll always be here to make someone's day brilliant! Create thoughtful high quality personalised greeting cards

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