Mon PortlaserReviews 124

I was previously using a diode engraver, but I needed something faster. That's why I decided to buy this 40W CO2 engraving machine, which is much quicker than the diode. I'm looking forward to using my CO2 engraver to craft personalized items.

I bought a fiber laser engraving machine from monport, it was very easy to operate and I gave one of my iron products as a gift to a friend for their anniversary. The genuine surprise and appreciation on their faces made me realize the true power of this machine. It's not just about carving, it's about transforming raw materials into sincere, meaningful gifts that people will cherish.

There was this one instance where I hit a bit of a snag with the machine setup. Feeling a bit lost, I decided to reach out to their customer support. To my surprise, not only did they respond promptly, but the representative went the extra mile, patiently guiding me through the entire process. It felt like having a tech-savvy friend right there with me, making sure I got everything sorted.

When I faced a more complex issue, they didn't just leave me hanging. The support team arranged a video call to walk me through the troubleshooting steps. It felt like having a personal mentor, and by the end of the call, my machine was back in action.

The machine is excellent, and the customer service guided me through the entire purchase process. I found significant cost savings at Monport without compromising on quality. While the learning curve can be challenging, it's also a valuable experience.

During the waiting period during the pre-sale period, my mood fluctuated a bit, but when I received the product, all my expectations were fully rewarded. The quality of the product exceeded my expectations, great value for money, and overwhelming satisfaction!

I must highlight the versatility of the CO2 engraving machine. It handled wood with finesse, giving me the freedom to explore various artistic expressions. The durability of the machine adds to its overall value, assuring me that it will continue to enhance my creative endeavours for a long time.

Tried one from Omtech and one from Monport, both non functioning garbage with no support from seller and a ton of work unpacking, trying to make it work and packing this giant boat anchor back up to return.
Spare yourself the headaches and aggrevation, just DON'T.

So I bought a machine on December 11th after a ton of research. I am know convinced that most of the reviews are coming from the company. Even though the website says ships in 7-10 business days I have heard nothing from them. I have tried to call-no answer-phone literally hangs up. I have sent emails-no response. I am currently sitting on their chat-35 mins no answer still. Nothing! I paid over 6k for this machine-that I have had no communication after purchasing. I am beyond frustrated at this point.
Amanda

This is the best laser machine i have tried. No doubt monport is the best. Will recommend this to other.

Monport laser sells cheap immitation hardware that they shamefully pass as their own. They copied the design and manuals from OMtech and recently did the same thing with LensDigital PiBurn, even taking their manual, diagrams and even their logo on page 13. This shameful theft has left many agast - while they are selling a clone they are not able to support it. The components they use are cheap replicas and do not compare to the original. To steal from a small American business and pass their IP as your own is only damaging to your own brand. Shame! We are a small business operating in Old Bridge New Jersey.

I have been receiving fantastic responses to my questions, and I feel assured that all my future needs for this 100w laser will be well taken care of. I can't wait to set it up and start cutting out products for our shop. My excitement knows no bounds!

I recently started using the Monport K40 as I transitioned from a diode laser to a CO2 one. And let me tell you, it was a great decision! Even though I am a bit slow at picking things up, I found the Monport K40 easy to learn.

Monport k40 laser quality laser at an excellent price, swiftly delivered. Would definitely order from Monport again.

GREAT Experience! Ordering on the website was no problem. My 60w arrived as promised and was well packed. I have to say their laser exceeded my expectations.

Monport 100w Built-in chiller. Great Tool for my woodworking. I am having a blast learning how to use it and expanding my business.

Great Support. Monport customer service was great help on fixing my machines settings. Great information on guiding me through the process. Excellent customer is hard to find these days!

Received my MONPORT 50W raycus fiber in one week. They took the time to ensure I understood the solution to my issue. We appreciate the amazing support from Monport laser!

Monport Tech Support is outstanding. My questions were answered precisely and quickly. Highly recommend Monport laser products and their service.

Smooth experiences with MONPORT. Staff is very attentive and patient. Friendly techs and fast shipping.