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Mon Portlaser

How would you rate Mon Portlaser?
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New York
1 review
0 helpful votes
Follow Virginiaxfav B.
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Despite some rough handling during shipping that resulted in minor damage to the box, I'm relieved to report that the machine itself arrived unscathed. While I was initially concerned upon seeing the condition of the packaging, I'm grateful that the product inside remained intact. It's a testament to the sturdy construction of the machine. However, I do hope that the courier service can take more care in handling fragile items in the future to avoid potential damage. Overall, I'm satisfied with my purchase.

Date of experience: April 21, 2024
Florida
1 review
0 helpful votes
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Whenever I have questions or need assistance with operating my CO2 laser engraver, Monport Laser's technical support team is always there to provide timely guidance. Their depth of knowledge and willingness to assist customers sets them apart in the industry.

Date of experience: March 24, 2024
Missouri
1 review
0 helpful votes
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I bought a CO2 engraving machine. The first time I tried to engrave the work, I was not very clear. After asking Monport's after-sales staff, I found out that I had some problems with the operation. I am very grateful to them for patiently answering my questions.

Date of experience: March 14, 2024
Georgia
1 review
0 helpful votes
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Nice product
March 29, 2024

I bought an 80W CO2 laser machine from Monport a year ago and faced some technical issues recently. Thankfully, the machine is covered under warranty for two years. I reached out to Monport's technical team, and they promptly addressed and resolved my issue. I'm very pleased with their efficient and helpful service.

Date of experience: March 28, 2024
Georgia
1 review
1 helpful vote
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When my machine was delivered, I found that my laser tube was damaged during transportation. Although it was not monport's fault, fortunately monport sent me a new one for free, which was really great.

Date of experience: July 8, 2024
Illinois
1 review
0 helpful votes
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Perfect!
March 23, 2024

I've been using Monport's Fiber laser engraving machine for my jewelry design business, and I'm blown away by its performance. The precision and speed at which it engraves intricate patterns on metal surfaces are truly impressive.

Date of experience: March 21, 2024
Georgia
1 review
0 helpful votes
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Good packaging
March 23, 2024

The packaging of the Mopa laser engraver was top-notch, providing ample protection during transit. Thanks to Monport Laser's attention to detail, my machine arrived in pristine condition without any damage.

Date of experience: March 22, 2024
Switzerland
1 review
0 helpful votes
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I recently purchased a GA MOPA engraving machine from Monport to engrave aluminum. Upon receiving the machine, I eagerly began using it, but encountered difficulties getting it to start. I reached out to the after-sales team for assistance, and they were incredibly patient and helpful. They promptly contacted the technicians, identified the operational issues, and provided me with clear guidance. Thanks to their support, my machine was able to successfully engrave the aluminum. I'm grateful for their excellent customer service!

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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During the waiting period during the pre-sale period, my mood fluctuated a bit, but when I received the product, all my expectations were fully rewarded. The quality of the product exceeded my expectations, great value for money, and overwhelming satisfaction!

Date of experience: March 12, 2024
Ohio
1 review
0 helpful votes
Follow Khalaf L.
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I'm thoroughly impressed with the Monport fiber laser engraver! The precision and speed at which it operates are truly remarkable. I recently used it to engrave intricate designs on metal jewelry pieces, and the results were flawless. It's a game-changer for my small jewelry business. I love Monport Fiber laser mashine.

Date of experience: March 15, 2024
Michigan
1 review
0 helpful votes
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User friendly
April 14, 2024

I'm thrilled with the automatic focus function on my Monport 60W CO2 laser. It's so user-friendly - I no longer have to waste time manually testing and adjusting the focus. With this innovative feature, I can dive straight into my engraving projects with confidence, knowing that the laser will deliver precise results every time.

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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As a small business owner venturing into the world of laser engraving, I decided to purchase the MOPA laser machine from Monport after reading several positive reviews. And let me tell you, it did not disappoint! The machine's performance exceeded my expectations – it delivers consistent results and the engraving quality is top-notch.

Date of experience: March 20, 2024
Virginia
1 review
0 helpful votes
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Nice service
April 11, 2024

I'm extremely grateful to Bella from Monport's sales team for her exceptional assistance in helping me choose a CO2 engraving machine. As a novice in this field, I had many questions and concerns, but Bella patiently addressed them all and provided me with valuable insights to make an informed decision.

Date of experience: April 8, 2024
Arizona
1 review
0 helpful votes
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Secure packaging
March 23, 2024

When my Mopa laser engraver arrived, I was immediately impressed by the sturdy and secure packaging. Monport Laser went above and beyond to ensure that the machine was well-protected during transit, using high-quality materials that safeguarded it from any potential damage.

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
Follow Aliana Y.
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I have been receiving fantastic responses to my questions, and I feel assured that all my future needs for this 100w laser will be well taken care of. I can't wait to set it up and start cutting out products for our shop. My excitement knows no bounds!

Date of experience: July 13, 2023
Germany
1 review
0 helpful votes
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I bought a chiller and co2 laser from monport's German website. The shipping was fast and arrived in about a week. Their service was also very good. I went to their US site by mistake at first, but Bella kindly sent me the order link for the German site. All I had to do was pay.

Date of experience: July 3, 2024
California
1 review
0 helpful votes
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Highly recommended
April 11, 2024

Thanks to Monport, I've embarked on a journey of entrepreneurship with my 40W CO2 laser. Its remarkable performance in wood engraving has exceeded my expectations, consistently producing flawless results. The absence of rough edges in the engravings speaks volumes about the machine's quality. With this invaluable asset by my side, I look forward to achieving greater success in my business endeavors. Highly recommended!

Date of experience: April 9, 2024
Ohio
1 review
0 helpful votes
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Good GI Mopa
April 8, 2024

I'm thrilled with my decision to buy the GI Mopa engraving machine from Monport. As someone in the metal engraving business, its capability for color engraving has been a tremendous asset. Not only does it produce high-quality results, but it's also incredibly user-friendly. Monport's machine has elevated the level of craftsmanship in my work, and I couldn't be more satisfied.

Date of experience: April 7, 2024
Pennsylvania
1 review
0 helpful votes
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I was previously using a diode engraver, but I needed something faster. That's why I decided to buy this 40W CO2 engraving machine, which is much quicker than the diode. I'm looking forward to using my CO2 engraver to craft personalized items.

Date of experience: March 14, 2024
Texas
1 review
1 helpful vote
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Regretting Monport
May 4, 2024

Recently, I purchased a Monport K40 Pro, but despite my efforts to set it up properly, it wasn't functioning correctly. After several attempts, I decided to contact the company to arrange a return. They instructed me to send a photo, assuring me they would then provide a UPS label. I sent the photo as requested, but after that, despite numerous follow-up emails, they suddenly ceased communication. It's been weeks now, which feels like a joke. When investing in mechanical products like this, one always expects the company to provide support, yet Monport failed to do so. I am dissatisfied with the experience. The device remains in my possession. It's important to be cautious, folks.

Date of experience: May 4, 2024
Monport L. Mon Portlaser Rep
4 months ago

I hope this message finds you well. I wanted to follow up and check if the issue you were experiencing has been resolved. May I know the current status?

If you’re still encountering any problems, please don’t hesitate to reach out to us via our support email at [support email address]. Our team is here to assist you and ensure the issue is fully resolved.

We look forward to hearing from you soon.

Overview

Mon Portlaser has a rating of 4.8 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mon Portlaser most frequently mention customer service, top notch and tech support.

This company responds to reviews on average within 35 days