My moose is very special . It's is so well crafted and so soft . You can really see the love and detail .
Growing too fast is a dangerous thing without a proper system in place. Still waiting for my order of ONE from Feb 6 - over 2 months ago.
After seeing these little Monkeys on CTV News Atlantic, I was smitten. Of course, after that, they were inundated with orders. They kept me informed all the while explaining their reasons for a delay in shipment. Because I was not in a hurry, I so appreciated the personal updates on my order. Once received, I revelled in happiness they brought me and cannot wait to give them as gifts to the little ones on my list.
Thank you again!
Great product. Wish you much success. The TV spot gave you a big boost.
I would recommend.Received order today.
Why do I need to put a 100 characters. That's all I have to say.
I am again very please with my well made purchase. This is my second purchase for my youngest grandson who is a collector of monkeys.
IT WAS WORTH THE WAIT VERY HAPPY AND PLEASED
I WAS GETTING A LITTLE NERVIOUS AFRAID I WAS NOT
GOING TO RECEIVE IT VERY HAPPY I WOULD ORDER
they had a lot of orders so it took longer then they said it would but they did there very best to let people know what is going on with orders.
The items are hand made which is wonderful. Can't wait to get mine, in saying this I have no issues with the wait time. You are all doing a wonderful job, keep up the great work.
I'm some what satisfied. I understand that the business has gotten very busy and that it can take time to fill the orders. I don't like that I have to keep going back to their Facebook page to find out when my order is going to be filled. Just send me an email with that info.
Great, I ordered online and saw through their Facebook page that they had been swamped with orders and that there would be a longer wait than normal. I feel they have gone so far above and beyond the norm to keep their customers in the loop that it's not possible to do any better. I have no problem waiting for my moose because I understand the problems they are facing and I want a quality product that is not rushed just to fill the order. I feel that is exactly what they are trying to convey to the people who have ordered. So keep on doing what your doing, but don't be so hard on yourselves.
I placed my order January 3, 2017. The site said 3-5 weeks.
I got this ratings email January 11th.
I didn't fill it in because I was waiting for an email to say my order has been shipped. (3-5 weeks)
Today I looked at this rating and thought I'd check to see if anything has been sent to me yet.
I ordered from this company on Jan.3 my credit card cleared on Jan. 5 it is now feb.6 I have not heard a word about my order!!!!
Excellent, very prompt responses, and very polite staff..So excited to soon be getting my Monkeys...
Easy to navigate the site. Lots of choice. Can't wait for my friends to get their Williams and take some photos to share with everyone!
Great website and so easy to order. All costs upfront and appreciated the follow up email on the order status. Can't wait to get my sock moose!
The website and ordering system were user-friendly. The photos and details were great. Looking forward to receiving my order of Monkeys.
love the sock moose-monkey showed my grandkids and they loved them so i had to ordered them for them and of course one for me
Site was very user friendly and I had no problems whatsoever. Can't wait to get my guys in the mail.
I was thrilled to have stumbled upon this site and their ever so cute sock monkeys and moose with the Canada 150 logo. Customer service was amazing, as I had a few inquiries, and am now looking forward to receiving my order. Thank you so much for creating such a wonderful hand-made product!
Clean look, simple, perfect !!! They put on the site what they need. You can keep it simple. Less complicated more sales :)
Very simple site to use. All the info was there so you just placed the order and sent it ....that's it !
I will definitely go back.
Wel, the site was easy to navigate.
I have not received my order yet, but hoping it will be soon!
Ordering was quick and website was easy to use. I haven't received my order yet but it has only been a week. Expecting it by month end hopefully.
We purchased 4 monkeys and the kids love them. Being from Sydney, i loved that they were made in New Waterford and I was totally impressed with how well they were made. Everything about the experience from the website to the delivery was top notch. Well done!
P.s.My dad Dennis taught in New Waterford for years at BEC and i have family roots there- Flemings and Washes. Love New Waterford!
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