Overview
MoneyKey has a rating of 3.8 stars from 906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process and short term. MoneyKey ranks 1st among Payday Loans sites.
If you need assistance outside of conventional loans, Moneykey is very helpful, friendly and efficient.
Great. Customer service, friendly and professional. Very efficient in processing the loan. Would recommend them to friends.
This is such a scam! Only 5% goes towards your actual loan! There are so many better options when needing quick cash!
Great service. Honest and professional staff. Amanda H did a wonderful job. I will definitely be using their services in the future.
Agent was friendly and efficient. I am a repeat customer with this website. Thank You for your assistance
Overall Andrea was very knowledgeable and patient. Good job! Will keep coming for further financial needs.
Irene H was very polite and nice customer service rep. Knew exactly what i needed to apply for a new loan.
I want to thank you for the great customer service and appreciate Moneykey working with m through this hard time.
Andrea G did an excellent job guiding me through the loan process. She answered all of my questions and was very courteous. Great service.
Money Key has been a true blessing in the time of need.
Thank you Andrea G for your kind attention.
Thr best helpfull Custimerservis rep i had to talk to this week and ive been calling the last tree days thsnk you Tammy
I've taken out several loans with y'all but on this particular loan I've called 3 times, first time I spoke to Jennifer with general questions about why my loan payment increased and she was beyond helpful in making sure I completely understood why. I thought wow anytime I call ya'll from now on I only want to deal with her because like most places there are usually only one or two awesome customer care reps. Well not true, the 2nd time I called was hurricane Harvey hit Houston, I was stranded out of town and they worked with me on my payment to help me out with the financial difficulties I was going through, unfortunately I don't remember the person's name I talked to but again was beyond helpful, 3rd time, was after Harvey left town, Houston was locked down over a week and I missed out on work and when I called I spoke to Samantha and she told me unfortunately they can't NORMALLY help out with 2 payments in a row. I told her I'd missed out on work because of the hurricane so she went to her supervisor and again they helped me out with a reduced payment due to extenuating circumstances. Without Samantha's and her supervisors help I would have a very difficult 2 weeks ahead of me. So I would not call them customer service reps but customer CARE reps because you have to care to help and that goes for everyone I've dealt with there. So thank you Moneykey and thank you Samantha!
My loan set up was quick and easy. I was pleased with Mireya, she explained what I needed to do clearly.
Tashi, was very nice and a pleasure to work with. She made it fast and simple. She did an excellent job!
I will and am going to refer to my colleagues.
Ms. Mireya was very helpful in helping me with my application.
Andrea was patient as I updated my banking info then transitioned into a loan approval process as well as document signing.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
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- Wilmington, DE, United States
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Business History
At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barb D.,
Thank you for the feedback. We appreciate the review and would like a chance to properly assist you. MoneyKey is a State-license lender which operates in compliance with all federal and State requirements. In order for us to address your specific concerns, please email us at feedback@moneykey.com or call us at 1-866-252-5578 ext. 3176.
We look forward to speaking with you. Thank you.