Overview
MoneyKey has a rating of 3.8 stars from 906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process and short term. MoneyKey ranks 1st among Payday Loans sites.
Very Professional and very helpful. I was very pleased with the customer service that was provided to me.
The representative Rachel I spoke to was very helpful. The attention to detail was brilliant and she explained the loan to me clearly.
She was awesome, I was probably a little difficult but she hung in there and did a great job and was very professional
Michelle was very kind, professional and spoke clearly. The request was smooth and fast and I was able to complete what I intended.
Agent was very helpful polite, she also made the experience very simple, it was fast and easy she made things go smooth and very professional
Was very helpful in all my needs, I was directed to the correct person and was given the correct information. Agent was polite
Appreciate the help and understanding to my situation. I felt they listened, understood and did everything they could do to help me in my situation.
Everything very is fast.
No surprises or unexpectedness.
Everything is organized accurately and calmly.
Great customer service from Andrea. Explained every detail and was very friendly and to the point. Very good customer service.
Excellent and professional customer service provided. Thank you for your quick and efficient service.
Very friendly and efficient. Very helpful and courteous I will be using money key again. Irene was knowledgeable and friendly thanks again
Great customer service! The representative explained all the information very well. I was very satisfied with the help I received.
Very satisfied with the service and the loan was explained to me in full. The service rep was very knowledgeable about the entire process
Application on line is easy then gone on the phone. But weather you on the phone or on line the MoneyKey customers is outstanding, patient, polite,
Andrea was very helpful and very patient and would like to be able to meet more like her and she is very patient and customer oriented.
She took her time and explained everything thoroughly. She is very pleasant and knowledgeable about her work.
Andrea was very understanding and patient when I was frustrated and didn't understand the loan. Very professional!
Quick and Andrea G was very helpful. Everything was easy and good to understand. Would use again. Very simple, and she was very communicative.
I wish to speak with irene every time i call money key i wish for irene to get promoted for excellent customer service
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
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- Wilmington, DE, United States
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Business History
At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members