momma.shop

I waited weeks for my order that never came. I attempted to make contact four times, by email and by phone. The number is always busy so you can't leave a message. They never respond to emails. I would not recommend at all. Be careful where your money goes!

I attempted multiple times to contact this company because I wanted to return the bra I ordered. It does not fit at all and feels so bulky. I can't get a hold of them. It feels like a spam! I just lost my money. Please be careful. They do not respond.

This company is atrocious! Gorgeous pictures of kids clothing but what came can only be described as made by a child! Strings hanging off everywhere, terrible stitching, really bad fit, etc. Just a disgusting item. I've tried 3 separate times to contact them to ask for some assistance because this item is definitely not what I ordered and have been completely ignored! Terrible customer service. And when you've spent $100 AUD on absolute garbage, it's just terrible!

I ordered these directly from the Momma's Shop website and was misled on the correct size. The bras were too small and I've tried contacting them several times but rarely receive feedback. It's only when I threaten them with a bad review that I hear something, so here it is. Hopefully I can get an exchange or refund now. Smh

Sizing used to be OK. But sizing now? Awful.

Customer service? Awful.

Don't do it.

Also, I am not affiliated with this store on Amazon in ANY WAY, I am just a customer trying to avoid sucky buying experiences, so I wanted to provided an alternative to this awful brand.

WonderMoms. Search on Amazon. Excellent nursing bras, and even more excellent and compassionate customer service. Even their returns go to moms in need. Their front open bra is the most comfortable (and their beige and black combo is worth the money). Do it!:)

Again, I am only saying this because I had a bad experience with Momma Shop, but WonderMoms was such a contrast. They don't have to pay me to share my honest experience!

Before you buy from this company read the fine print. If you live in the USA you can get returns and refunds however if you live in Canada they only do not do returns. The shipping to Canada is also more than the products cost themselves. For 5 bras I paid over $100 in shipping for them not to fit. They also look cheaply made the clasp is not a one hand clasp like other nursing bras and the logo on the bra is right on the front and not cute. The deep v is so deep if you have a bigger chest then a B cup you'll feel like your alway falling out. They did send me a different size to try however is still had to pay duty on that package which means I spend almost $200 on shipping a duty to have bras that I probably won't wear often because they are not comfortable. Also the fact that you can't leave a review directly on the site is kind of shady and it feels like all their 5 star reviews are paid

I don't normally leave reviews but after my interactions with Jenna the owner of this boutique I wanted to leave feedback for such excellent customer service. I had several questions about my order and Jenna was very prompt and helpful. I have not had this experience with almost any other online business. I loved all the rompers and shoes I purchased and had no issues with quality or size. I have already made a second order. I have recommended this shop to several friends and family already. Fantastic experience!

Although I followed the company's size chart, I ended up with bra's WAY too large (by a little over an inch without stretch). When I tried to exchange, the smaller size was backordered with no expected date of return.
I contacted the company, via email, to possibly get on a list to initiate the return (since you only have a 30 day return period). Initially, they completely ignored the text in my email and sent a generic reply- telling me to do exactly what I'd already told them I'd tried. When I gave a negative review of the person's service, I was contacted again. This person told me they would only accept a 30 day return, but MAY make an exception (but that cannot be guaranteed), so I should just to return the product and buy again when the other size comes back in stock. However, they would not honor the price that I'd initially paid.

Just go to Amazon- very similar bras, great reviews, no shipping costs, AND ZERO customer service issues.

Horrible non existent customer service. No hassle returns MY $#*!, no one responds and this product is $#*!ty. Save your time and money, thanks

I thought the clothes were super cute, I thought everything was going well, until items were missing and very poor customer service!