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MomenterieReviews 5,366

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
114
value
12
shipping
12
returns
7
quality
622
This company responds to reviews on average within 6 days

Instant Feedback

263 reviews

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Italy
1 review
0 helpful votes
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Regalo azzeccato
January 30, 2026

Prodotto di qualità e tempi di consegna rapidi! Molto affidabile. L'idea è bellissima e personalizzabile, la persona che lo ricevuto è rimasta entusiasta.

Date of experience: January 20, 2026
Germany
1 review
0 helpful votes
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Geschenk
January 29, 2026

...

Date of experience: January 20, 2026
Italy
1 review
0 helpful votes
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Mappa per anniversario
January 29, 2026

Qualità più che buona, idea semplice ma carina

Date of experience: January 19, 2026
Belgium
1 review
0 helpful votes
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Le poster commandé ondulait car il n'était pas bien soutenu sous le cadre.

Après avoir signalé ce problème, "Momenterie" m'a remboursé cet achat rapidement. Service client exemplaire

Date of experience: January 19, 2026
Austria
1 review
0 helpful votes
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Schneller Versand...
January 28, 2026

... nur der Transportdienstleister war eine Katastrophe (Österreichische Post eben, daher ein Stern Abzug)

Date of experience: January 15, 2026
France
1 review
0 helpful votes
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Très beau produit.
January 27, 2026

Magnifique image souvenir transformée en tableau.

Date of experience: January 17, 2026
Germany
1 review
0 helpful votes
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Sehr gute Erfahrung mit Momenterie
January 27, 2026

Entspricht genau meinen Erwartungen. Einfach zu gestalten auf der Website. Alles kam gut verpackt schnell an, Toller Druck und hochwertige Rahmung.Gerne wieder.

Date of experience: January 17, 2026
Germany
1 review
0 helpful votes
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Mal was anderes
January 25, 2026

Aber die Bestellung sogar um 14 Tage früher erhalten als angekündigt 👍

Date of experience: January 27, 2025
Germany
1 review
0 helpful votes
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Perfekt
January 25, 2026

Bestellung und Onlineshop selbsterklärend. Tolle Vorlagen.

Date of experience: January 15, 2026
Germany
1 review
0 helpful votes
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Absolut Zufrieden
January 25, 2026

Von der unkomplizierten Bestellung, über Abwicklung, Versand und Produckt alles Spitze!
Sehr gerne wieder, wird weiter empfohlen

Date of experience: January 15, 2026
Italy
1 review
0 helpful votes
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Per caso
January 24, 2026

Cercavo qualcosa di particolare e mi sono imbattuta in questo sito. Mi è piaciuta subito l'idea proposta e non ho esitato a coglierla.

Date of experience: January 14, 2026
France
1 review
0 helpful votes
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Très agréable.
Produit déjà conseillé à des proches et amis.

Date of experience: January 14, 2026
France
1 review
0 helpful votes
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Excellent suivi client
January 24, 2026

Excellent suivi client, bonne expérience

Date of experience: January 14, 2026
France
1 review
0 helpful votes
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Le site propose des outils intéressant mais la réalisation est décevante.
L'image a été mal positionnée dans le cadre, et celui-ci a été mal refermé: l'un des clips n'a pas été enclenché et reste visible à l'avant. Comme il s'agissait d'un cadeau, il est impossible de l'offrir en l'état.

Date of experience: January 14, 2026
France
1 review
0 helpful votes
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Cadre recu sans problèmes de transport.suffisamment protégé. Cadre semblant de bonne facture.
J'avais pris le temps de faire cette carte avec le plus de détails possibles en faisant attention que le semble des petits encarts ajoutés ne chevauchent rien... malheureusement il y a eu des chevauchements entre le résultat reçu et celui que j'avais fait.

Date of experience: December 14, 2025
California
1 review
0 helpful votes
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Meine Wünsche wurden kompetent zu meiner vollsten Zufriedenheit umgesetzt und das gefühlt von heute auf morgen.

Date of experience: January 13, 2026
Germany
1 review
0 helpful votes
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Sternenhimmel zur Geburt
January 23, 2026

Sehr schönes Bild.
Pünktliche Lieferung und perfekte Verpackung.

Date of experience: January 13, 2026
France
1 review
0 helpful votes
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A recommander
January 23, 2026

Qualité d'impression top, personnalisation illimitée

Date of experience: January 13, 2026
Germany
1 review
0 helpful votes
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Super Unternehmen
January 23, 2026

Alles super!
Tolle Auswahlmöglichkeiten, tolle Vorschau, schnelle, gut verpackte Lieferung!

Date of experience: January 13, 2026
Germany
1 review
0 helpful votes
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Hervorragende Qualität
January 22, 2026

Hervorragende Qualität als ob der Hund da wirklich liegt

Date of experience: January 13, 2026