• Mobile Locksmith Sydney

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Overview

Mobile Locksmith Sydney has a rating of 1 star from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Mobile Locksmith Sydney ranks 60th among Locksmiths sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Mobile Locksmith Sydney?
Top Critical Review

“Unlocked the main door”

Najam U.
1/26/21

They are a total rip off. Mentioned $45 call out fee and $40 for the lock and depends upon the type of lock. Did the job in 5 mins and presented me with the bill of $230. I am definately going to report them to Fair works. Such thieves should not be allowed to work in the market. I wish I could give them a negative rating.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user najamu1
1 review
2 helpful votes
January 26th, 2021

They are a total rip off. Mentioned $45 call out fee and $40 for the lock and depends upon the type of lock. Did the job in 5 mins and presented me with the bill of $230. I am definately going to report them to Fair works. Such thieves should not be allowed to work in the market. I wish I could give them a negative rating.

Service
Value
Thumbnail of user nadag10
1 review
0 helpful votes
March 15th, 2023

I was quoted 85$ over the phone and then told I would be charged 160$. Stupid incompetent guy spent 15 mins trying to open my car door. Failed miserably and then told me someone else would come to do the job.
Gave me the run around for an hour and a half. No one showed up. And cherry on top, they left me with a damaged vehicle. I can't open and close my window after the stupid guy tried and tried and failed.
They should go to jail. Criminals!

Thumbnail of user tonym1095
1 review
2 helpful votes
February 19th, 2022

They only advertise through Google Ads so that no one can properly review them. After calling I was told it would be $90 and I told them it was only our handle lock which has a simple key and barrel, no security pins and not the deadlock.
After arriving the locksmith wrote up the receipt before touching the lock and it was over $300. His excuse was that it was a weekend call out (on the phone they already included that fee in the $90) and that the lock was too complicated.
His tool then allowed him to pick the door in less than 10 seconds. Stay clear of this company they are a Scam that preys on people's misfortunes.

Thumbnail of user elizabethj732
1 review
3 helpful votes
April 24th, 2021

They now go by the name: Elite Mobile Services Locksmith'.
They give cheap quotes over the phone. Are unqualified. Lie and say it has to be drilled off and changed, damage the door, replace with a cheap lock and then charge exorbitant prices. Definitely reporting to fair trading. It is a total scam. Numbers connected to the scam are: *******320 and *******

Tip for consumers:
Do not use them. They’re scammers

Products used:
Locksmith

Service
Value
Quality
Thumbnail of user djf31
1 review
1 helpful vote
November 16th, 2021

Poor service ++++ mhay ghaaaddd I paid $310 and then ended up not having the proper lock. It is not working! Scam!

Thumbnail of user megf69
1 review
0 helpful votes
December 31st, 2023

I went off pricing on their website, when they were standing outside my door claimed the price would be $365 and i had to transfer the money via bank transfer for them to unlock the door. Took them 20 seconds to unlock the door. The website is a complete scam - the reviews aren't legitimate because there is no facebook page, they use a heap of sub contractors. Do not use this company.
When they sent me the invoice, they also show that there is a balance despite paying the amount in full.

Products used:
Locksmith

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidb4934
1 review
1 helpful vote
September 17th, 2020

Their advertised price is $45.

Turns out that's only the callout fee. The 3 minute job to get into my car cost $198, being $45 callout fee, plus $135 for the actual unlock, plus $18 GST.

I will never use these grubs again.

Thumbnail of user sadiqbasim8
1 review
0 helpful votes
April 26th, 2023

Rubbish customer service and couldn't be honest about the waiting time, was told to wait and hour and I waited 2 hours and no one turned up then when k called they said another hour. If you don't value and respect your time then be aware that your clients do. Disgusting

Service
Value
Shipping
Returns
Quality
Thumbnail of user sahard3
1 review
2 helpful votes
June 25th, 2020

They tell you prices without GST, ask you to sign the receipt, then add the GST on top and charge you, without telling you! It took the guy 2 minutes to open the door! I will never call them again!

Thumbnail of user maryv697
1 review
2 helpful votes
January 16th, 2021

Misleading - Quoted me $90 and charged me $209.
They didn't mention over the phone that it was min $90.

Service
Value
Thumbnail of user anthonyd260
1 review
5 helpful votes
January 28th, 2019

I needed to have my entrance door unlocked. Got their number 02-8015-5969 showed up thanks to Google Ads and I called to their centre they said the fee is 45$ for Service Call Out Fee + min 45$ to unlock the door, depends how complicated the lock is. Their service guy came and gave me another quote of around 200$ instead, I have not seen any door has a lock simpler than my one so they can't say that my one is complicated and needed to be charged more (photo included as proof). I knew that it requires less than 1min to unlock something like my one; I offered him more than the price they quoted me on the phone but the guy still walked away and refused to carry out the work.
Misleading people in advertisement and leading them at difficult situation into a trap like that is simply an unethical business practices.

Thumbnail of user cel1
1 review
3 helpful votes
February 27th, 2019

Scammers, they arrived in a beat up old car, no uniform, hardly any tools.
They will try to pick the lock, then just drill it and replace with a cheap inferior.
They then overcharge you.

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