Mobile Locksmith Sydney
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Mobile Locksmith Sydney

How would you rate Mobile Locksmith Sydney?
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Australia
1 review
2 helpful votes
Follow Najam U.
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Unlocked the main door
January 26, 2021

They are a total rip off. Mentioned $45 call out fee and $40 for the lock and depends upon the type of lock. Did the job in 5 mins and presented me with the bill of $230. I am definately going to report them to Fair works. Such thieves should not be allowed to work in the market. I wish I could give them a negative rating.

Date of experience: January 26, 2021
Australia
1 review
5 helpful votes
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I needed to have my entrance door unlocked. Got their number 02-8015-5969 showed up thanks to Google Ads and I called to their centre they said the fee is 45$ for Service Call Out Fee + min 45$ to unlock the door, depends how complicated the lock is. Their service guy came and gave me another quote of around 200$ instead, I have not seen any door has a lock simpler than my one so they can't say that my one is complicated and needed to be charged more (photo included as proof). I knew that it requires less than 1min to unlock something like my one; I offered him more than the price they quoted me on the phone but the guy still walked away and refused to carry out the work.
Misleading people in advertisement and leading them at difficult situation into a trap like that is simply an unethical business practices.

Date of experience: January 27, 2019
Australia
1 review
0 helpful votes
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I was quoted 85$ over the phone and then told I would be charged 160$. Stupid incompetent guy spent 15 mins trying to open my car door. Failed miserably and then told me someone else would come to do the job.
Gave me the run around for an hour and a half. No one showed up. And cherry on top, they left me with a damaged vehicle. I can't open and close my window after the stupid guy tried and tried and failed.
They should go to jail. Criminals!

Date of experience: March 15, 2023
Australia
1 review
2 helpful votes
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Scammers
February 19, 2022

They only advertise through Google Ads so that no one can properly review them. After calling I was told it would be $90 and I told them it was only our handle lock which has a simple key and barrel, no security pins and not the deadlock.
After arriving the locksmith wrote up the receipt before touching the lock and it was over $300. His excuse was that it was a weekend call out (on the phone they already included that fee in the $90) and that the lock was too complicated.
His tool then allowed him to pick the door in less than 10 seconds. Stay clear of this company they are a Scam that preys on people's misfortunes.

Date of experience: February 19, 2022
Australia
1 review
0 helpful votes
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Scum
May 7, 2024

The guy tried to charge me $200 for one part of the lock and another $600 for the assembly and another $150 to install it. The lock can be found at bunnings for $30. If I was to ahead with the repair it would have cost $950 on top of the service call fee.

Date of experience: May 7, 2024
Australia
1 review
3 helpful votes
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Total lying scammers
April 24, 2021

They now go by the name: Elite Mobile Services Locksmith'.
They give cheap quotes over the phone. Are unqualified. Lie and say it has to be drilled off and changed, damage the door, replace with a cheap lock and then charge exorbitant prices. Definitely reporting to fair trading. It is a total scam. Numbers connected to the scam are: *******320 and *******

Date of experience: April 24, 2021
Australia
1 review
1 helpful vote
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Their advertised price is $45.

Turns out that's only the callout fee. The 3 minute job to get into my car cost $198, being $45 callout fee, plus $135 for the actual unlock, plus $18 GST.

I will never use these grubs again.

Date of experience: September 17, 2020
Australia
1 review
0 helpful votes
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Dodgy - Scam
December 31, 2023

I went off pricing on their website, when they were standing outside my door claimed the price would be $365 and i had to transfer the money via bank transfer for them to unlock the door. Took them 20 seconds to unlock the door. The website is a complete scam - the reviews aren't legitimate because there is no facebook page, they use a heap of sub contractors. Do not use this company.
When they sent me the invoice, they also show that there is a balance despite paying the amount in full.

Date of experience: December 31, 2023
Australia
1 review
0 helpful votes
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Rubbish customer service and couldn't be honest about the waiting time, was told to wait and hour and I waited 2 hours and no one turned up then when k called they said another hour. If you don't value and respect your time then be aware that your clients do. Disgusting

Date of experience: April 26, 2023
Australia
1 review
3 helpful votes
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Don't hire these guys!
February 27, 2019

Scammers, they arrived in a beat up old car, no uniform, hardly any tools.
They will try to pick the lock, then just drill it and replace with a cheap inferior.
They then overcharge you.

Date of experience: February 27, 2019
Australia
1 review
2 helpful votes
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Rip off
June 25, 2020

They tell you prices without GST, ask you to sign the receipt, then add the GST on top and charge you, without telling you! It took the guy 2 minutes to open the door! I will never call them again!

Date of experience: June 25, 2020
Australia
1 review
1 helpful vote
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Poor Service ++++
November 16, 2021

Poor service ++++ mhay ghaaaddd I paid $310 and then ended up not having the proper lock. It is not working! Scam!

Date of experience: November 16, 2021
Australia
1 review
2 helpful votes
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Misleading quote
January 16, 2021

Misleading - Quoted me $90 and charged me $209.
They didn't mention over the phone that it was min $90.

Date of experience: January 16, 2021

Overview

Mobile Locksmith Sydney has a rating of 1 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Mobile Locksmith Sydney ranks 56th among Locksmiths sites.

service
6
value
6
shipping
3
returns
3
quality
4