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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Whey you say buy 3 get 6 free, do we get all in same color?
Quality of the bangle is extremely good! Worth spending!
The necklace set is very beautiful and I got this on time without any damage.
Thank u Mirraw team.
This was my first purchase on MIRRAW, initially product delivery got delayed. But after contacting MIRRAW support team (Xavier D'Souza), product got delivery really fast. I am really thankful to MIRRAW support team (especially Xavier).
Also, I liked the product a lot and fitting/measurements was very good as well. I am looking forward for more purchase on MIRRAW.
Thanks a lot to entire MIRRAW team.
Excellent experience. Will certainly order again. Every step was just as described.
This is my first purchase with Mirraw... I am very pleased with the outfit for my daughter. It's exactly like the picture. They kept us updated on the status of the shipping constantly and the package arrived on time right at our front door! Extremely pleased with the purchase!
Great service and the saree was as shown in the picture
Really gud n worth. Sent as shown. Thank u sooom much. ( might have send it with back thread) its a suggestion.
Loved the service. This is only one of the many things I ordered. Still waiting for the rest. But happy with service and product so far. Thank you
Second time ordering from mirraw! Always feel like a valued customer! Good products, reasonable price! Would recommend!
Quality and looks are good. But not fit in my size want bigger size
The product looks same as shown in the image. Good finishing
My first experience ordering a sari online and it was great! The product was great and I'm VERY happy with the blouse stitching!
My sister is so impressed with the blouse, that she is thinking of giving an order.
At first I thought, thanks to notifications, that I'd be getting my sari after I left for the wedding in India, but it came on time!
Please keep up the quality.
The picture showed a lighter gold, and the actual product was a darker gold netting. It was still lovely though.
This is my first experience ordering from mirraw. It's extremely efficient and the product quality is so good, it really looks the same as the picture. Delivery was fast too. Will order more soon
It's size, cloth quality, are not up to the mark and is different from that shown in its image
Nice. It should have been within a jewellery box, so that it would have been easy to store.
My most favourite coloured Saree I love the said saree.
I am so pleased with my purchase. Great quality and beautiful embroidery. I ordered a dress for my daughter as well. Thank you.
Great value for the product. On time. Beautiful piece as shown in the picture
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
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