MinnieMe has a rating of 3.6 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MinnieMe most frequently mention good quality, and customer service. MinnieMe ranks 7th among Baby Clothes sites.
Sizes were available, easy to purchase and pay express. Can't wait to receive my son's baptism outfit. Thanks for the discount as well. Very happy customer.
Terrible. Button hole missing on shirt, pants and vest. Very cheap material Waste of money, effort and time. Useless.
Very satisfied.
Dress was true to size and quality as displayed online.
Quick response and assistance received by email when needed.
I loved the baptism clothing I ordered. Excellent quality. Was suprised that it arrived earlier than expected.
Thank you so much for your review! I am glad you liked the product :)
I ordered a dress that never arrived. Company keeps telling me to check again. How many times can I check for something that isn't there? They are avoiding giving a refund.
Ordered 26/3
16/4 not delivered yet and asking for a review?
I bought a dress for my daughter birthday and the dress was so beautiful, same as shown in the picture. Highly recommended
Thank you so much for your review, Neela! Glad to have you as our customer :)
These guys are amazing! My son was missing shorts with the delivery and customer service assured me they would find a solution in time for my sons baptism. Wow. I cannot rate them more. So happy with my purchases. My son looked so cute and everyone loved what we was wearing. Thank you Minnie me for going above and beyond to satisfaction
Thank you so much for your review, Mariebeth! We are so glad to know you liked the products!
Very good quality and efficient delivery. Thank you Im very happy with the product
Thank you so much for your review, Marisa! We are glad you liked our products :)
Didn't arrive the tracking number says it was delivered but I never received it really disappointed because they were dresses for my flower girls now I have to try find something at such short notice 😢
Hi Tracy, I regret the inconvenience. We reached out to AU Post about the delivery and they mentioned that the package was delivered. They asked the recipient of the package to contact them in case an inquiry needed to be opened. We tried to reach out to you multiple times through emails and calls, but did not get any response. Please contact our Customer Care team at info@minnieme.com.au in case you need further assistance.
I got my gift boxes very quickly, just a few days after ordering. The quality is good. I'm happy with my purchase.
Thank you so much for your review, Anastasia! We really appreciate it :)
Easy to use website with very good sizing chart and information regarding sizing
Dress is absolutely beautiful
Thank you so much for your review! I am glad to hear you liked shopping with us :)
Very happy with interaction - dress was unable to be delivered in time due to transportation issues & they were very communicative about this & offered to refund the dress as the delivery date was after the date of the event.
Thank you so much for your review, Catherine! We are sorry that your order could not be delivered on time due to some unforeseen delays with the carrier. But we sure do hope to see you shop with us in the near future.
Parcel arrived late, outside of the suggested delivery time and after the event I purchased it for. Raised my concerns a few weeks after purchase and was dismissed and lied to. Customer service was more interested in patronising me than helping to resolve issues.
Dear Sean, we apologize for any inconvenience caused by the late delivery of your parcel. We understand that it arrived after the event you purchased it for.
We would like to clarify that we have the delivery information clearly stated on the product page, accessible and highlighted in red under the buy button for easy navigation. We expect our customers to read the shipping timeline for a better understanding and transparency regarding the delivery process. In addition, we also mention the detailed shipping timelines on our returns and shipping terms page.
During our communication with you, we responded to every concern promptly. It is important to note that your order was placed during the holiday season, which often experiences a high volume of shipments and limited working days for couriers and postal services.
However, we are pleased to inform you that your parcel was delivered within the expected time frame, considering the challenges of the peak holiday season. We understand that this may not have been ideal for your specific event, and for that, we sincerely apologise.
To resolve the issue, we offered you a full refund for your order, all you need is to return the order. We want to assure you that we take customer satisfaction seriously and strive to provide the best possible service.
Please understand that while we do our best to ensure fast delivery, we cannot guarantee it during peak seasons or unforeseen circumstances. We appreciate your understanding and patience in this matter.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We are here to assist you.
I Have always had excellent service from you and recommend you to my friends with children
Thank you so much for your review, Harry! We appreciate it :)
Purchased a size small christening outfit & they sent me a large instead. When i advised that i was sent the wrong size i was told that eventhough that the tag is a large its actually a small size which is misleading & untrue. I was told to re-purchase the size i want & to return the original purchase. Instead of rectifying their mistake i had to resend the item back & bear the cost of the return. Very unhappy.
Dear Ruwanthi, we are really sorry for the unpleasant experience you had shopping with us. I assure you this is not usual. I wanted to inform you that your order was duly refunded once the returned package was received. We have also put additional measures in place to make sure this issue never happens again in the future.
Absolutely Beautiful dress. Can't wait to let my daughter try it.
Thank you so much for your review! We really appreciate it :)
My daughter fits size 10 usually when we got the dress it was so big we have to go get it altered and also it's super long so we have to get it taken up before our wedding. 😢
I am so so happy with my Peony Baby Nest. The purchasing process was really easy & the delivery was super quick! The instructions made it easy to put together and it's exactly like the images show. Amazing quality and super soft too!
Thank you so much for your detailed review, Vanessa! We are glad to know you liked our products :)
An easy transaction with clear communication via email. The products were exactly as advertised and arrived in a timely fashion. Great service and a fabulous buying experience.
Thank you so much for your wonderful review, Tony! We are glad to have you as our customer :)
The buttons literally fell off in the church while dressing my baby.
Dear Kaylee, we express our deepest sympathies for the unfortunate situation you recently experienced with our product. We understand how frustrating it might be. We wanted to assure you that we are here to support you in the best way possible. We have sent you an email to understand the best way to make it up to you. However, please understand that we check every piece that is sent out to our customers, but sometimes, minor faults might not be visible. We have already reached out to our product team and the supplier to address this one-off issue since this is the first time we have received a complaint for this item. But please be assured, we are going to do everything in our capacity to make it up to you.
My youngest daughter has recently had her first baby and I wanted to buy her a useful present, so I sent her information, from another site, on a bag to attach to the front of the pram. She sent me information on a pram bag from the MinnieMe site which she preferred, so that was the one I ordered. She has been very happy with the gift and particularly loves the easily accessible pocket for tissues at the front of the bag.
Thank you so much for your detailed review, Lillian. We are so glad to hear that your daughter liked the product :)
Great quality. Fast delivery. Satisfied with the size.
Thank you so much for your wonderful review, Valia! We are so glad you liked the shoes :)
Excellent product, fast and efficient great quality product.
Thank you so much for your review, Evanhia! We are glad you liked our products :)
Still waiting for order placed on 25 May - small print states is coming from China - had I known this I would never have ordered it. Shipping info just says shipped - no tracking information.
Hi Marianne,
Sorry that you had an unpleasant shopping experience with us.
I see that your package was shipped on June 2nd and delivered on June 21st via AU Post as per the stated shipping timelines mentioned on our website.
We also mention the shipping timelines on all the product pages on our website so that our customers are aware of how long they would need to wait to get their orders delivered. Not only that, we keep sending email updates about the order till the order is delivered. Kindly check your spam/junk folder in your email inbox for these email notifications if you do not see them in your email inbox.
We perform thorough quality checks before any item leaves our warehouse to make sure there is no issue with the quality of the products that are delivered.
We even emailed you on June 16th to apprise you of the latest status of your package but we did not hear back from you.
Thank you for sharing your feedback with us. We take our customer's feedback very seriously. Please contact us directly to let us know how we could have improved your experience and we would be more than happy to work on the feedback and suggestions. You can contact our customer service team directly through the Contact Us link on our website.
I left the clay to air dry as outlined and it dried out and cracked: (
Received my daughters baptism dress really quickly and it is absolutely beautiful! The quality is amazing too! Thank you so much
Thank you so much for your review, Natalia! It really means a lot to us :)
Thank you so much for taking the time to send us your valuable feedback, Audrey! We are glad you liked our product!