I'm giving 1 star because I can't give 0. I ordered the unicorn dress, and in the photos, it looked stunning—vibrant colors and great fabric. After waiting nearly a month for delivery, the product I received was nothing like what was shown in the description. Disappointed, I contacted their support team using the email provided in the order confirmation. They agreed to accept a return but stated that I must cover the return shipping costs myself. They provided an address in China, and returning the dress would cost around £20. They are refusing to cover the return cost, leaving me with no option but to discard the dress and lose my money. I paid £30 for it. Terrible experience—would not recommend!
Looks absolutely awful and nothing like the picture. I paid $50 for a dress I could have bought at Walmart. They also arrived 2 months late and they refused to accept a refund or return. Do not waste your money.
Do not waste your time trying to order from this company. Iv ordered a dress from them before Christmas and still have not received it. Their delivery provider keeps saying "wrong address " or "unable to contact" which my address is correct and no one from either company has reached out to try to contact me. They are nothing but a scam. I'll stick to Amazon from here on out.
Even though they'll pay to get all of the bad reviews taken off as I've seen time and time again. These dresses photo are not what you get. I ordered my dress on November 25. And just received it this morning, January 1. Contacted customer service multiple times trying to figure out where my package was. As this dress was intended for Christmas. And was told turnaround time was between seven and eight days. We can clearly see that that is not correct. They never gave me a tracking number. And the website just showed prepared for shipping for over a month. Finally received the dress and it is easily the worst quality I have ever seen. I could've went to my local target and spent the same amount of money and got a super nice Christmas dress for my daughter. But instead, I wasted money, wasted time, and was unable to get my daughter something extra extravagant for our Christmas party this year. I was honestly better off buying from. SHEIN. At least I know the reviews are real. And I'm getting exactly what I paid for.
I was hesitant to buy clothes online for my daughter, but I'm so glad I took a chance with this website. The dress fit perfectly and looked even better in person. Very impressed!
The customer service team was incredibly helpful when I had questions about sizing. They responded promptly and made sure I got the right size for my daughter. Great experience overall!
The dress I ordered arrived just in time for the school dance, and my daughter received so many compliments! She felt confident and beautiful, thanks to your lovely design.
The website frequently updates its inventory with new styles, so there's always something fresh and exciting to choose from. I love checking back regularly to see what's new!
I love that this website offers a wide range of styles to choose from. Whether my daughter needs a dress for a wedding or just a casual day out, I can always find something perfect here.
I've been a loyal customer for years now, and I've never had a negative experience. The dresses wash well and hold up to my daughter's active lifestyle. Highly recommend!
I appreciated the personal touch of the handwritten thank-you note included with my order. It's clear that this company values its customers, and that goes a long way with me.
I've purchased multiple dresses from this website for various occasions, and I've never been disappointed. The quality is consistent, and the designs are just darling.
As a busy mom, I appreciate how easy it is to navigate this website and find exactly what I need. The filters make it simple to narrow down options, and the checkout process is a breeze.
Beautiful dresses and great prices! My daughter looked adorable in her new dress, and I didn't have to break the bank. Win-win!
The dresses are true to size, which is a relief when shopping online. I've had bad experiences with other sites where the sizing was way off, but not here.
I've received so many compliments every time my daughter wears one of these dresses. It's nice to know that others appreciate the quality as much as I do.
Absolutely loved the dress I bought for my daughter! The quality exceeded my expectations, and she felt like a princess wearing it. Will definitely be purchasing from here again!
The fabrics used are so luxurious, and the designs are timeless. I've passed down dresses from this site to my younger daughter because they're such great quality.
The customer service team went above and beyond to make sure I was satisfied with my purchase. It's rare to find such personalized service these days.
This dress exceeded my expectations! The attention to detail is remarkable, and it looks even better in person. My daughter twirls around happily in it.