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The company's reputation is significantly marred by customer dissatisfaction, particularly regarding order fulfillment and refund processes. Many customers report issues with unshipped products and prolonged delays in obtaining refunds, leading to feelings of frustration and distrust. While there may be occasional mentions of product offerings, the overarching sentiment highlights a concerning lack of effective customer support and communication. This has prompted warnings from customers about potential scams, suggesting a critical need for the company to enhance its service reliability and address customer concerns more proactively to rebuild trust and improve its overall standing.
This summary is generated by AI, based on text from customer reviews
These guys are supposed to be selling ASIC miners and Crypto related stuff. I ordered an ASIC miner from them. The miner never shipped. After chasing them to ask about the shipping, they responded that they are having problems with their supplier. I requested a refund and since then I have been chasing them for the last 5 months to refund my money. The mother company is called CryptoFinancial Life SL and it's based in Madrid, Spain. I can't of course do anything now except to warn people from dealing with these crooks and find a way to file an official complaint against them in Spain.
My amount is around 230 Euros, but I am sure they scammed others, this is why I wrote a review on Google and writing this in here so that everyone take care.
Answer: A complete scam and fraud, never deal with them at all. I bought a miner from them, they never shipped it and when I requested a refund they keep promising to refund the money with no action or they ignore my emails, tickets and messages (This is for the last 6 months)
Answer: No, they are scammers. They will just steal your money and never ship your goods. Never buy from them ever. This is based on a personal experience with them and I am still trying to refund my money back for the last 6 months now with no success.