Should not confine customer to paying shipping that is more than the product. Free shipping on ground mail for samples should be available. If using Amazon as a way of convenience Prime Members should get free two day shipping or free ground shipping
It’s silly to charge $10+ on a $3 sale without any alternative.
I ordered samples and it really helped me to decide which one to order, but trying to call has been a little problem. Hopefully there is no problem with the order. I look forward to putting this in the kitchen and seeing beautiful results!
I have not completed the installation, but due to the fact that everything needed for the project was included in the price of the kit was a bonus for me.
Just in the beginning stages of looking at samples - but I like how samples are available and easy to order.
I was looking for pencil liners for my accent tiles. Unfortunately the colors and width did not work for me.
The BEST customer service that I have ever received by ANY company. Henry was so friendly and helpful; even called me after business hours to make certain everything was fine. An incredible experience and really beautiful tiles!!
Great choices the tile was exactly how it pictured on the internet. Very quick delivery and the items were pcked well. Can't wait to get it installed.
They are very courteous and go out of their way to make you happy. The USPS made a big boo-boo in shipping my tiles. And they right away sent me another package by UPS.
I received my sample quickly and it looked just as nice in person as on the website. It was a nice size to help with planning my new backsplash.
I ordered a tile sample that I have not had the opportunity to try out yet. I appreciate your
attention and will contact you if we decide to order this tile. I have received an excessive amount of
emails from you.
It was been good and I hope the tiles arrive in a timely manner and look good because I chose not to buy a sample.
Too many emails sent for one order including this one. Emails about customer service are not customer service they are annoying
The product was exactly what I wanted and the quality was beyond my expectations.
Delivery was fast and well packaged.
I'm very happy with this product. Thank you so much for your great service. I've already recommended you to a friend.
contractor made mistake on amount of tiles I needed so I just ordered some more - it is really making my bathroom pop!
quick and easy to find product and check out, however wished the sample was a bit larger to see the entire pattern....may be a little harder for me to decide if tile/pattern will work in my space
Sample tile arrived broken, but customer service immediately sent another (at no charge) which arrived in great shape. Liquid Glass tiles are gorgeous!
I wish your site were easier to find. I did a Google shopping search for the tile I wanted and your site didn't come up. However, after trying on YouTube, I did find your demo videos and thus the tile I wanted. The experience was quick, easier and affordable. Thanks!
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