3 reviews for Minel AU are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Australia
1 review
0 helpful votes

Minel, Fashionmia & DHGate - biggest con artists with products less than substandard
October 5, 2018

I reported the following companies to the Chinese embassy with no response.

Minel:

The products I purchased was not only disappointing but I spent $400 for a piece of cheap 3rd grade material, frayed sewing, wrong size and wrong colour. I had paid for a custom made dress for an upcoming wedding and had no response from the company directors in London or the customer service agents. Now I have to resort to looking for another dress. Had I known what I was up against, I would have bought my dress from Harrods or David Jones Sydney or Macy in US

I informed the embassy that it was okay to demand a good product from the west but these companies, yes these China made companies were producing rubbish for the rest of the world. The rest of world should boycotting any country that produces rubbish on mass AND copy everyone's fashion. My parents are textilists and had over 5 generations but what have we allowed. Only one generation of rubbish producers.

These are absolutely scammers. I would not put it pass them for a star - not even one - for cheap junk.

DH Gate

I bought an engineering tool and shower system from DHGATE and what I got was a piece of steel painted in silver acclaiming it was chrome. The inside of the shower head was screwed with iron screws. And as for those who knows what iron does when mix it water - it rusted. The connection between the top part and the bottom part fitted but kept on leaking. I contacted them and they returned with an email to say that were sending in another - the second one was not wrapped and had a dent. I gave up

Fashionmia - this was the second company I dealt online and yes it too was a great disappointment. I bought a large size dress with pockets. Instead I got a dress marked Large and no pockets. The sleeves couldn't fit. I reported it and they asked me to send $16 for another. I did and they sent the same dress.

My parents bought a fork and after one dig, the fork turned 45 degrees.

WHAT HAVE WE REALLY ALLOWED TO HAPPEN. WAKE UP EVERYONE. TAKE BACK YOUR OWN MANUFACTURING

CHEAP IS CHEAP AND NASTY. NOT CHEAP AND QUALITY

Date of experience: October 5, 2018
Australia
1 review
2 helpful votes

This company should not be trading
June 13, 2017

This would have to be the worst company i have ever dealt with

This would have to the worst company i have dealt with the dresses were cheaply made and did not fit and looked nothing like on the internet ( Made in China) not that this is a bad thing i don't think this company even seen the finished product that they sell. They contacted me when i email them and they told me to send photos of the dresses as i did. They emailed me and told me they would fix the dresses but it would cost extra. I told them no i will send them back and i want my money back
I got a email back saying that they will give me a 10% discount and keep the dresses i told them no what can i do with dresses that look horrible and the straps on one were so short my wife could not even get the dress on. Then they emailed me back and offered me 20% discount and keep the dresses and sell them to someone else
As i told them want a joke i bought them for my wife as she was going to wear one to our daughters wedding. We did all the right measurements for the dress to fit
I just want my money back and i don, t want the dresses i want to send them back and get my money back
I would never deal with this company as they still have not settled my refund our re-post address to send dresses back yet
I will be going to talk to consumer affairs
ONE OF THE EMAILS FROM THEM
We sincerely apologize for the problems you've encountered with the product. Sorry to disturb you again. We really try our best to make the dress and we spend a lot on buying materials for the dress, paying staff salaries, freight, the custom tax, and paying the money to the tailors and the designers and so on. But now, we have to return your money, that means we lose the money and the dress for nothing. Shall we refund you part of the amount but not full refund and you keep the dress? Beg for your understanding. What's more, if you return it, you need to pay high freight and should wait a few days for the refund. So how about we refund you 20% cost of the dress. If you accept, we will send money to you as soon as possible.
Yours,
Cooper from Minel
THIS IS THERE RETURN POLICY

Minel provides customer-friendly return policy:

All our dresses are newly made and inspected, no matter they are custom-made or standard size, so there is no need to worry about change and return if want to choose custom-made.
If you don't like the dress you ordered, you can return or re-make.
If there exists color shading, you can return or re-make.
If there are some problems with size, you can return or re-make.
Those who just want to order a dress for trying on is strictly prohibited. For we have limited time and energy to provide such service.
Edit

Date of experience: June 13, 2017
Australia
2 reviews
3 helpful votes

Scam Alert! Do Not Buy From Here!
November 9, 2016

Total scam. Steer clear or lose your money!

Date of experience: November 9, 2016
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3 reviews for Minel AU are not recommended