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Mike Diamond has a rating of 4.0 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mike Diamond most frequently mention great job, and kitchen sink. Mike Diamond ranks 29th among Plumbing sites.
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Ho No the sink is clogged! Got an appointment the next day. Kind helpful phone operator, and plumbers
Every good experience I've ever had with Mike Diamond has been thrown out the window thanks to their service technician Brian. We called because of a leak in the faucet. Brian talked us into replacing the garbage disposal for nearly $900. I had immediate reservations and told him not to do it, but he got all "aw-shucks" with me and I agreed. A day later and the leak (which he never was able to diagnose) is back. Since Mike Diamond also installed the original faucet, I called to ask if they could come out to install a new faucet (which I would buy) at no additional cost, since 1) I had just spent $900; and 2) the problem he was supposed to fix was back. A manager told me I had to talk directly to Brian. Brian told me he couldn't do this, because we had decided to install the garbage disposal and not fix the leak — which he had said must not have been serious since he couldn't replicate it. He said he'd have to charge me DOUBLE what Mike Diamond charged me last year to replace a faucet. While all of my previous experiences with Mike Diamond have been great, the company now feels sneaky, underhanded, unethical, and unwilling to stand by their work. Over the years I have spent THOUSANDS of dollars with Mike Diamond. No more. I definitely do NOT recommend. Do whatever you have to do but find a different plumber!
Our plumber was able to arrive the same day we phoned in, due to a cancellation, although we originally were given the next day for the service call. He quickly and easily unclogged both a shower and sink drain, each in different bathrooms, for a total charge of $178 (which included a $10 discount card). My only concern was his not putting cover slips on his shoes, which resulted in some dirt left behind on our floors.
He came early and fast, and he changed the fill valve quickly. But it was expensive. I hope it lasts long.
A big and reliable company and they back their work... but you pay for it. You can do it yourself for a fraction of the cost. However, they know what they're doing and are the experts. You can trust them. Can you trust yourself and do you have the time?
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