MIDAS Solutions

Don't get ripped off there! I've used Midas on Atlantic Ave. In Jacksonville, FL several times for oil changes and tire rotations as they're convenient, but not especially quick with any work. Every time I'm there, they try to upsell me with hundreds to thousands of dollars in work that, when I have checked by an independent mechanic I've used for more extensive repairs, I've been told that the Midas-recommended repairs are unnecessary. Today I brought in a vehicle due to a check engine light needing a diagnostic, something that is FREE at every major car parts store. Midas charges $189. When their diagnostic said the repair was an air filter ($49), and a fuel system treatment ($229), AND they'd lower the diagnostic fee to $99, I opted for just the air cleaner. They then raised the diagnostic fee back to $189. NOT! A $15 air filter and a $7 top-rated fuel system cleaner does NOT rate a $278 repair! After making it clear that I don't patronize businesses that change prices like that, I finally paid $174 to them just to get out of this rip off shop. Congratulations Midas. That's the last penny you'll ever see from me, and you've earned this review now published throughout social media. I can only imagine how they try to rip off customers who don't know better.

Brought car in for brakes,they broke a part had to keep it over the weekend,i had no car,prices was severly over inflated,i asked for old parts back,Manager(Michael) refused then said i could have them for 50 dollars each.

I have been going to the Midas of North Plainfield NJ for years. (697 Route 22 West North Plainfield, NJ 07*******853). They do a great job and there is always a coupon. They also check your car and are very honest about their assessment. My husband has done my brake job and when they looked at it they asked who did the brakes because the job was done perfectly.
Right next door you can get an oil change for $90, but at Midas a synthetic cost $39 with a coupon.

Didn't have great service at this location. The gentleman in the front was very rude and wanted me out of sight the second he was done. Asked him a few questions, gave me attitude. The experience was not swell. Lord have mercy!

Midas takes advantage of women, period! Zephyrhills FL Midas sold me 4 tires, alignment and other work which I later found out by a reputable shop was unnecessary work. I tried to replace my tires with less than 15K miles on them but they refused. I've contacted the Zephyrhills Midas (3 times) and corporate office (3 times), no reply. I will post my complaint on every website I can find re: Midas. Bad business! Takes advantage of women! Maybe a class action suit is in play because of the women who posted on the Midas corporate website. Shame on Midas!

I had to return for service on my car not related to my last visit. The service was exceptional and my car was diagnosed with in minutes. My car is back performing better without any problems. Thanks to Midas

I have been going to the Midas on 45th and Bell for many years. I have always been treated with respect, the service is completed in a timely manner. I have not had any complaints, very friendly and personable!

I was travelling in TN June 2022. (I am from Ont, Canada) I ended up with a code on my 2017 Mercedes GLA 250 indicating my brake pads needed replacement. I contacted Midas in Nolensville Pk, Nashville and arranged to have pads and rotors replaced. I brought the car in service was done by the end of the day. Now March, 2024, I'm driving home and hear a clunk, my brake pedal drops to the floor, I'm running on half a brake system. I took the car to the nearest brake service garage(as the car was unsafe to drive). The technician had to replace the right rear caliper. He said 1 of my brake caliper bolts were not torqued. Leading to excessive caliper movement, the outer pad to fall off and the caliper piston to over travel and dump brake fluid. He replaced the caliper and the rear pads. The rotors were perfect. There are on 15k miles on the car since Midas did the brakes. I called Midas in Nolensville and spoke to Connor and explained what happened. He promised to call me back after he consulted with his manager and didn't. I called back again, the same thing again. I am out $700 cdn, because Midas Nolensville TN didn't torque a bolt on my brake calipers.

I brought my 2010 GLK 350 4matic in to get the exhaust system replaced for $1,425.00. I gave them all day to work on it (starting at 11:30 am). They budgeted for two hours. I got a call in less than one hour that my car was done. They rushed the job and for what? There were no other cars even there that day.

After the job, I test drove the car. There was a new engine noise that was never there before in the 11 years I've owned the car. It is a knocking noise. I have 7 different recordings of this noise that they caused on my phone. This noise is 100% a product of the work they did.

So, I immediately brought it back to Andy. "Can you please get rid of this noise that was not there before?" He took no blame for the noise and rushed me out of there within one minute. The business had no cars in there and he couldn't pull it in and diagnose the problem he caused?

I emailed him later that night. He will not do a thing and blames it on the oil change - which I got two months ago by Mercedes Northbrook. The noise was not there for the last two months or for the last 11 years.

I purchased 4 new tires with mounting and a wheel alignment. They scraped all of my rims and ruined the appearance of my rims.

Been a customer since 1981 when I started driving and my Father was a loyal customer for years before that. Never had any issues until lately and specifically in Southeast Tennessee. There was a complete lack of professionalism demonstrated by the shop manager and lead tech. The manager would bend your ear complaining about the poor pay and then burden you for hours with all of his personal problems. My particular classic vehicle had a week old paint job and other significant restoration work just completed and they scratched the paint over the front fender while leaning over the engine, without fender mats. They denied they caused the damage of curse but the vehicle went from paint and body to them for other mechanical repairs. The exhaust system was the worst hack job I have ever seen. The catalytic converter was from another manufacturer altogether, the muffler was installed "upside down and backwards" according to the other Midas shop in town, other emissions equipment was not correctly reinstalled and consequently was inoperative, the list of failures goes on and on. The other Midas shop in town laughed at the hack shop... I mean literally laughed, but said they would need to contact corporate and open a complaint to get authorization to order the parts and fix it there. After a couple of months of talking and waiting on them with no parts and no resolution, I gave up and took it to a competent mechanic who easily fixed the blunders created by Midas. Guess there really is no Nationwide warranty after all. It took me days and countless hours to get a "customer service" clerk on the phone and then all she could do was listen to my complaint and offered no resolution. Almost everything they touched I had to have done again somewhere else. Including a trip to the local pick and pull salvage yard to get a coil bracket they discarded when replacing the coil. Some issues I had them diagnosing they never could identify or resolve, which where subsequently easily diagnosed and fixed by another shop in town. The only reason I gave them two stars is the set of tires I purchased from them were really good tires and still in use on my truck. I would stay away from Midas for important repairs, at least in this part of the country.