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  • Michael Kors

Michael Kors

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Overview

Michael Kors has a rating of 1.3 stars from 284 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Michael Kors most frequently mention customer service, next day, and poor quality problems. Michael Kors ranks 296th among Designer Clothes sites.

  • Service
    62
  • Value
    61
  • Shipping
    48
  • Returns
    50
  • Quality
    54
Positive reviews (last 12 months): 3.6%
Positive
1
Neutral
0
Negative
27
107
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I am extremely disappointed with the lack of customer service in what I thought was a prestigious company.
How would you rate Michael Kors?
Top Positive Review

“I love all things Kors!”

Heather H.
11/24/21

There are many stores that sell Michael Kors brand merchandise but the best bet in my opinion is to get your purchase straight from the source. They have a much better selection, more unique items, and great sales. I've never had to return anything nor have I ever had to contact customer service. Everything I've gotten has been of superior quality.

Top Critical Review

“Poor packaging and Customer Service”

Kristee S.
11/11/22

The purse came with a bent clasp from poor packaging. Later after removing the tags to take to work. I noticed the metal hardware was scuffed. Customer service acted as though they were going to assist but later changed their mind. It's sad that you buy from a company that doesn't take pride in their shipping operators or customer service.

Reviews (284)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (142)
Thumbnail of user shophiet
2 reviews
4 helpful votes
April 7th, 2017

Got myself a handbag from a MK. The bag itself is beautiful and of fantastic quality as expected. Obviously MK is not cheap, but the quality and brand is what you pay for. Worth the money if designer bags are for you.

Thumbnail of user christoperv3
2 reviews
11 helpful votes
March 7th, 2017

Got my wife a MichaelKors pursue last week. Quality seems to be very good. I won't talk about looks because this is a matter of taste but at least she likes it.

13 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Ready-to-wear and accessories designed for the modern-day jet setter. Like our page to enter the world of SPORTY, SEXY, GLAM.

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