MicCostumes

It is really good quiality and it very well made, but if you have large chest don't big. I got a large, where the bottom fit, but the top was more of a small than large. If I got the extra large the bottom would be too big. I'm scared how small the extra large would be with the large top being so small. I was so upset that I feel like I wasted my money for a suit I can't even wear. That do not take in consideration for large chested woman.

(11/7) My first order from this site was great. They sent my order out a few days early with the tracking number, and it arrived very quickly. The quality was good for the price point, and I got what I wanted.
Now, I'm having a very different experience. My latest order "shipped" days late (and only after I sent something through their FAQ page contact asking why it hadn't shipped, to which I got no response). I still haven't received a shipment email and there's no tracking number on my order page like there was with my first order. I have sent several emails to them about this already and no one has responded to those. I sent something through their messenger chat on the website, and got a response of "we'll email it", but it's been days and I haven't gotten any further contact through any method. The image attached is the only reply I've been able to get from them at all.
I'm starting to get really pissed off about this, especially since there's really nothing I can do except hope I didn't get scammed. Does anyone know if I can file a claim if this doesn't show up by the date I was promised it would when I ordered it? Because this is ridiculous and I'm not going to let them take my money and not send me anything.
Update (11/11): I received a shipment email on 11/9 around 11:30PM with a tracking number. However, this tracking number has absolutely no location information when I try to add it to my package tracking app. I'm also getting an error asking me if I'm sure the destination country is the US, which is worrying. The link attached to the email for me to track it on the miccostumes site doesn't actually exist. When I attempt to track the package through the carrier's (China Post) website, it tells me the tracking number doesn't exist in their system (yet).
What is happening? Why does my tracking app seem to think that the final destination of the package isn't in the US, which is where it's supposed to end up? And why doesn't he tracking number exist in the carrier's system? Supposedly, it's been over a week since my item shipped, so the grace period of 1-2 days for them to put the package into the system is long past. This is so ridiculous.

(I will update this review if anything changes with this second order.)

I ordered a Blair, from Soul Eater, cosplay from them and overall I'd say it was very mediocre at best. The quality of the costume I'd say was very, well, Party City. The costume had no stretch and no elastic anywhere and thus was a pain to get on because of the stitching in the waistline, and it ended up ripping slightly while I was trying to take it off. Somehow still, when I put it on the costume was too big around the bodice and was also a bit long for my torso. It also didn't help that they never sent me any texts or emails about a tracking number when it had shipped, and they didn't respond any of the times I reached out asking for one. So, pretty much, I spent a whole week worried if I would even receive it or not. I also tried to review the product on their website and it would just not let me for some reason, which seemed pretty odd. Their return policy is also pretty bad and a bit over complicated, as they have several different return policy pages that all say slightly different things. Overall I'd say that I don't feel I really got my money's worth, and judging by all the other reviews of people who purchased something and never even received it, I'd say you're better off searching for a more reliable website, like maybe etsy, or just trying to make it yourself.

Absolutely terrible. Ordered an earring for cosplay back in february and with COVID going on I completely understand that it would take longer than usual. I even wrote an extra note to my order that their safety comes first and that I don't mind if it gets delayed a bit. The payment goes through and that's that. 3 months pass and when I went back to check on my order it was still processing (?!) I wait two more weeks and after seeing that it was still processing I messaged them and asked what was going on. Got a simple reply back a few days later "We have the earring do you still want it?" Still want it? Well yes, and not like they gave me an option to get my money back. I thought first that maybe covid was affecting things but their facebook page showed that they were actively shipping out cosplays to others. Anyway, a month later the earring finally came and it was rusty so I won't be able to use it. Terrible quality, bad communication. Don't waste your money.

We've ordered $417 in cosplays on 9/11/20. Currently its 9/25/20 so its been 2 weeks since we ordered and they aren't here. If anyone can tell where miccostumes ships from that'd be great. And pls lmk if they have an in-person shop. If they do please email *******@hotmail.com thank you have a good

Read from the bottom of the page up:

CUSTOMER: THU, 21 Oct at 9:35 AM
Hi ******.
Yes, so the measurements of the jacket that was sent to me is 94cm at the Bust area and 85cm at the Waist area.
The pants are the correct measurements for the M Size guide.

My size is
Waist – 72cm
Bust - 89cm
Hips – 96cm
Height - 167cm

Which is why I ordered the M Size, however, I was sent a jacket that was larger measurements than the M size.
Please kindly send a Jacket with the measurements in the M size as soon as possible.
If I am not sent what I ordered, I will be forced to take alternative action!

MICCOSTUMES – Customer Service Dept Wednesday, 20 October 2021 7:06 PM
Hi ******

Thanks for your patience. According to the measurements you offered you should choose M size, but it may a little loose for you. Because what we provide is only a range of sizes. But the S size is small for you. Can you please check again? We appreciate your understanding.

Best regards,
******
Customer service Dept.

CUSTOMER: Wed, 20 Oct at 2:10 PM
Hi ******.

My size is
Waist – 72cm
Bust - 89cm
Hips – 96cm
Height - 167cm

MICCOSTUMES – Customer Service Dept Wednesday, 20 October 2021 4:03 PM
Hi ******

Thanks for your reply. We are so sorry for the confusion. Can you please offer us the measurements about your hips and height? Then we will check it for you.

Best regards,
*****
Customer service Dept.

CUSTOMER: Wed, 20 Oct at 11:14 AM
Hi *****
Please read my emails correctly!

The jacket which was sent to me measures at 94cm-Bust and 85cm- Waist. Per the size chart looks to be L or XL.

My Waist size is 72cm and my bust area is 89cm. Which is why I ordered the M Size, however, the jacket that was sent to me is LARGER than the m size.
You sent me the incorrect size.

MICCOSTUMES – Customer Service Dept Wednesday, 20 October 2021 1:05 PM
Hi *****

Thanks for your reply. Yes, according to your waist you should choose XL size, but the bust is loose for you. Can you please check again and then give us your decision?

Best regards,
*****
Customer service Dept.

CUSTOMER: Wed, 20 Oct at 8:41 AM
Hi *****.
The bust area of 94cm and the Waist of 85cm is the measurements of the jacket that was sent, NOT my size.
My size is an M, which is why I ordered the M, however, the jacket which was sent to me measures at 94cm-Bust and 85cm- Waist. Per the size chart looks to be L or XL.

So summarize, I was sent a jacket that is the sizing of the L or XL, instead of an M.

MICCOSTUMES – Customer Service Dept Tuesday, 19 October 2021 4:55 PM
Hi *****

Thanks for your reply. According to your waist the L size is small for you. And can you please offer us your hips and height?

Best regards,
*****
Customer service Dept.

CUSTOMER: Tue, 19 Oct at 1:08 PM
Hi *****
As per my previous message, the jacket size received is as below:
Bust area is 94cm and the Waist is 85cm. Which as per the size chart looks to be a L/XL.

MICCOSTUMES – Customer Service Dept Tuesday, 19 October 2021 2:59 PM
Hi *****

Thanks for your reply. We are so sorry about it. The size of this costume you ordered is M. Can you please confirm which size you received?

Best regards,
*****
Customer service Dept.

CUSTOMER:
Hi *****
Thank you for your email.

As the item is larger than I ordered, I do not understand why I (the customer) would need to pay a return shipping fee for an item that was sent to me in the incorrect size?
Would this not be miccostumes responsibility as they have send me the wrong size item?

Kind Regards *****

MICCOSTUMES – Customer Service Dept Tuesday, 19 October 2021 1:18 PM
Hi *****

Thanks for your understahnding. Yes, you can return this parcel for exchange. Please do not return to the address which is on the package!
We will not receive the parcel here. We will send a return address to you, but we have something to be confirmed.

Could you please confirm which size you want to exchange?
You need to pay the return shipping fee.
Please also make sure the costume is brand new and in good condition.
We will check after we receive the return costume. If the costume is broken, we will not accept. Thanks for your understanding.
And we will resend you a new product, after we receive the return parcel and check the condition of this costume. If you agree, we will send the address to you.
Waiting for your reply.

Best regards,
*****
Customer service Dept.

CUSTOMER: Tue, 19 Oct at 10:27 AM
Hi *****.
Thank you for your email.

Please can you provide the details for an exchange.

Kind Regards *****

MICCOSTUMES – Customer Service Dept Tuesday, 19 October 2021 11:19 AM
Hi *****

Thanks for your order. We are so sorry that we don't provide part of the replacement service. Are you willing to return the whole costume for exchange? We appreciate your understanding.

Best regards,
*****
Customer service Dept.

CUSTOMER: Mon, 18 Oct at 6:00 PM
Good Evening.
I have received my order today #**********
It looks beautiful, however, the jacket is a bit larger than I ordered.
The Bust area is 94cm and the Waist is 85cm.
The waist wrap also has come light staining on the velvet fabric.
I was wondering if it is possible to exchange the jacket for the M size (as ordered), or perhaps the S size.
Please can you let me know as soon as possible.
Kind regards *****

Is it I or the quality of these cosplay clothes are not so good? It looks so nice at the picture, but I didn't like the texture at all when I got my delivery.

I ordered a cosplay in early March for a convention at the end of May. It was expected to be shipped by early April and arrive mid May. I figured 2+ months was plenty of time for my cosplay to arrive on time for the con, since I never had a problem with my cosplays from other companies taking longer than maybe a month and a half AT THE MOST. April came by and I figured maybe the website is just backed up, but when it got to mid May and it had already passed the expected delivery date without having shipped I got worried. I emailed them and they said they could not guarantee it would arrive before the date of the con but that there was a "great chance" it would. The cosplay shipped the day before the con and didn't arrive until the second day of the con. Don't buy your cosplay from this website, there are plenty of others that will get your cosplay to you on time, in advance. Very disappointed with this company.

Fast shipping but the products as shown in the picture are innacurate.