MicCostumes has a rating of 3.0 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MicCostumes most frequently mention customer service, and high quality. MicCostumes ranks 34th among Cosplay sites.
Ordered from them a few times now (both from Amazon and from their direct website), customer service was helpful and quick and shipping was always on time or even faster than expected. Quality varies depending on the item, but its what I expect from a mass cosplay site.
I placed an order beginning of December. I got a text asking if the cardholder is verified I replied by the next morning. They text me a month later when I'm suppose to have the delivery already saying they cancelled my order and I will get a refund due to no response. Complete BS and I will be reporting the business if I never get my money back.
I placed an order beginning of December. I got a text asking if the cardholder is verified I replied by the next morning. They text me a month later when I'm suppose to have the delivery already saying they cancelled my order and I will get a refund due to no response. Complete BS and I will be reporting the business if I never get my money back.
Tip for consumers:
Never ordering here again very untrustworthy.
Products used:
None the cammy hair and boots never came they canceled the order
I ordered from this company mid-last month in order to get a cosplay for an upcoming convention I'm going to.
Well, it's been 2 weeks since my package was marked as delivered, and I still haven't actually received anything.
I've been trying to get into contact with them *many* times since then, but all of my emails have just gone completely unanswered.
If you're considering MicCostumes, please save yourself the trouble and go with another store.
Tip for consumers:
They will not respond to you if you try to get into contact when something is wrong.
I purchased a morticia Addams costume and when it asked for shipping it said £4.99 express so I purchased it to only see now in my confirmation email it's cost me £68.95 altogether and cost me £35 odd for shipping which is more than the dress itself. Now they won't give me a refund and I've had to contact the bank.
Me and my cousin bought from here and she received her costume, not the best quality and doesn't fit right, but I haven't received mine yet. After buying from this company within 36 hours both the card I used on the site and the card my cousin used got hacked. So beware this site is a big scam and red flag it's not worth the risks.
Tip for consumers:
They hack your card after you purchase from them.
Products used:
Haven’t received my products yet
Just as title suggests. They told us they had an item, we paid upwards of £70 for the costume (on a time limit as we have an event to go to). Then after a week they emailed and told us they didn't have the outfit. A week. By this point we couldn't order a new outfit and the event was ruined, they are yet to refund us and have ignored or emails. Might have to inform our bank to sort this. In short please don't buy from these people! They are awful, and just want your money.
The quality is poor. I ordered months ago two costumes and they didn't meet the delivery deadline. I had to tell them if they didn't sent me the items, I cancel the order. Then, they sent me the costumes. And I had to pay for taxes (fast delivery) even so I payed for the shipping. One of the costumes had stains! I am very upset with them
Products used:
All
I've ordered a demon slayer swimsuit off of Miccostumes because I've heard great things about them. Well I ordered the swimsuit in March and it said it would arrive by May 11-13 and it's currently May 17! I've contacted them through email a lot and haven't even gotten a reply. I've looked up why it's taking so long and it said they're probably making the costume but it should of been done by now and others have gotten theirs way faster! Honestly do not buy from Miccostumes they're service sucks and are most likely a scam!
Terrible company. Initially purchased our costumes and were emailed two days later saying they didn't even HAVE the costume their site advertised. I requested immediate refund. Do not shop here!
Been fighting for my refund for almost a month now. So much for Halloween costumes… they say they sent the refund and show "proof" but my bank account clearly shows otherwise. Horrid customer service too they'll respond on a Sunday but not during the week.
This place is a scam and appears to only ship out a handful of their orders while ripping off everyone else based on the reviews I'm reading. My order never shipped, has no tracking info, and basically doesn't even exist. After several weeks of no updates and being far past the window I contacted them only to have my email "bounce". The "contact us" info that THEY provided doesn't even work. My email was immediately returned to me stating that their inbox is full. I haven't had any luck in contacting them and am not optimistic in hearing back from them any time soon.
Tip for consumers:
Stay away from this scam.
Products used:
None, never came!
Requested a return and made me pay for the shipping label. Then never got a refund and they won't email back. DONT ORDER FROM HERE
Tip for consumers:
Don’t buy from here
Products used:
cosplay
Ordered costume on 10/12. Received on 10/22. Wore twice, and the skirt zipper and its stitching completely came apart. When I contacted customer service about it, they told me to go to a tailor (and pay for it myself) to get it fixed. Not helpful. When you pay $54 for a costume plus shipping, you shouldn't have to pay more to actually get to wear it more than a couple times. Poor quality, poor customer service.
Tip for consumers:
so far, customer service has not been helpful to solve the problem with their poor quality product.
Products used:
costume
Purchased 2 cosplays for my younger sibling, around 110.97$, and they proceed to charge me 332.91$ instead. NOT happy and am asking for a refund ASAP.
Tip for consumers:
Don't buy from them unless you want to get charged 3x as much.
Products used:
Bought two anime cosplays for a sibling
Paid 20$ for fast shipping and it's coming at the same time the free shipping would have. As soon as I asked for my money back they ghosted. Cheap, but definitely untrustworthy.
Ordered according to size chart and waist measurements it was totally off way to small then to return need to shop back to china but they said it was expensive but would give a 20 % discount on next order Really! Avoid this company at all costs they should have their site taken down another china company ripping us off
Tip for consumers:
Buy from another company
Products used:
Could not us any products they sold me
Ordered chrollo Lucifer and the company kept telling me that they would have it before Halloween and they would let me know if it be delayed again. They never did and I had to email them for them to say it won't come October and that it got pushed again late October. STAY AWAY from this company
Do not buy from here. This company is terrible! Do not buy anything from here they just take your money and never send you the item you ordered. I waited almost half a year for my costume to arrive, sadly nothing came. I sent the company a message asking where is my order and asking for a refund. After a few days they replied. And they didn't refund or even answer my question. I'm never buying from here ever AGAIN!
Tip for consumers:
Do not ever use this site. Its a place full of scams and lies.
Products used:
None of them.
The outfits are cute but do not waste your money. I bought a cosplay and after trying on only the pants it was way too big so I put everything back. You have to email them and request a refund then pay shipping to send it back to them. They received the outfit back and sent me a photo of a small bag (one of the items) with a tiny hole it in as well as a photo of one piece of cat fur that was on the pants. Like seriously? Wipe the dang fur off. I obviously didn't put a hole in anything since the pants were the only thing I tried on. They didn't want to refund me and also TRIED TAKING MORE MONEY OUT OF MY ACCOUNT! They are literally insane. I'm disputing the whole thing with my bank. Just don't waste your time.
I bought an adult size small bathing suit. The top fits my four year old. Although I sent them explanations, pictures, measurements, they keep finding all the excuses in the world. Also sems are really cheaply made. Very poor quality material for 50$.
This company charged me 4 times for an outfit. Never sent me an email confirmation. They only refunded me for three of the transactions and is saying that they never charged me and I will not be getting my daughter's Halloween costume but yet they charged me and refused to refund my money saying that they never charged me. Highly unprofessional rude and steal your money. I highly suggest that you do not order from these people and you let all your friends know too.
I bought 2 cosplay, 2 M size, one is perfect and the other one is like a xl, they dont wanna fix their size table, I have to pay to fix this cosplay now, horrible service!
These ####s still have my mon£¥! No return on phone call, no return on eMail! This has caused major problems
There's not a lot anyone can do either, but their designs are poorer versions of more dedicated small businesses.
Package never arrived and company did nothing about it. I would give them a zero if I could. Do not use this company. Their customer support is non-existent.
I ordered costume on MicCostumes, and it said that the XL would fit me. Once I received the costume none of it fit. I couldn't get anything to zip. I compared the measurements online with what I got and there was at least a 3 inch difference in the waist, bust and hip of the top. The skirt was small too.
Their request for return page is broken. The 'Search' button to find your order doesn't do anything and the 'Reason to Return' drop down box doesn't let you select anything
Do NOT waste your money here
I ordered a Bakugo Onesie for my daughter for her costume for Halloween, which is also her birthday. Never received the package within the express delivery date of 27-29. Called FEXEX international on 10/30 and 10/31 and 11/1 and find out that MICCOSTUMES created a shipping label for 10/21 and then canceled it 10/21 without cause or notice! Now, I keep getting the runaround about how they didn't and they're going to contact the courier but, I have proof that they did cancel the shipping label. It never left CN! They will not give me my money back and keep trying to play games. DO NOT BUY FROM THEM! They steal your money and give false information. I've contacted my bank to get my money back. So sad too because my daughter is such an anime fan, they would have gotten a ton of business from me. SAVE YOUR MONEY AND SHOP AMAZON!
Miccostumes.com Only Provide Premium Cosplay Costumes, Wigs, and other accessories online with friendly Customer Service. Fast Shipping, Easy Exchange and Return.
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