• Me Undies

Me Undies

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Overview

Me Undies has a rating of 2.1 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Me Undies most frequently mention customer service problems. Me Undies ranks 75th among Underwear sites.

  • Service
    13
  • Value
    14
  • Shipping
    15
  • Returns
    10
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
10
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What reviewers want you to know

Positive highlights

  • but, meundie's customer service wins my money every time.

Critical highlights

  • I used their 'reserve a pair' option in their subscription feature to order some underwear for me and my boyfriend.
How would you rate Me Undies?
Top Positive Review

“LOVE LOVE LOVE”

Val B.
2/3/23

MeUndies has breathable, comfortable, and fun underwear. I bought one pair, and I realized it was too small when it got here. Their customer service to exchange it was the easiest and best thing ever. It told me I would get a refund and they didn't need me to return the underwear! Even without this though, these are some of the best undies I own!

Top Critical Review

“Buyer beware!”

Teala M.
11/13/23

Styles do not hold up. They stretch out, fade after one wash, and do not stay in place. They roll up, down, and constant wedgie. If I wanted a thong I would have purchased one. Really the biggest complaint I have is that they have a 45 day return window and you can return for any reason! This is FALSE! You can return them if you don't like the way they look or feel to the touch of your hands. Try them on (even over underwear) wash or wear them no returns at all. I washed one pair according to the directions and the pattern faded after one wash another stretched out so badly I actually took them off and went commando the rest of the day another I tried on over underwear to see if I liked the cut and I did not. I couldn't return any of these. The product being of poor quality is not a reason to be able to return.

Reviews (52)

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Reviews that mention popular keywords

customer service (7) order (14)
Thumbnail of user valb118
1 review
0 helpful votes
February 3rd, 2023

MeUndies has breathable, comfortable, and fun underwear. I bought one pair, and I realized it was too small when it got here. Their customer service to exchange it was the easiest and best thing ever. It told me I would get a refund and they didn't need me to return the underwear! Even without this though, these are some of the best undies I own!

Tip for consumers:
I liked it. It was a great idea for couples

Products used:
male boxers and a women thong. both covered in hearts

Service
Value
Shipping
Returns
Quality
Thumbnail of user candicec178
1 review
0 helpful votes
February 14th, 2022

My husband and I got matching undies for Valentine's day and they could not fit more perfectly. They are soft like a jersey t-$#*! and don't leave weird lines like other underwear do.

Products used:
Bra, womens underwear and mens underwear

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccad333
1 review
0 helpful votes
April 14th, 2020

I've been recieving meundies for myself & husband for a year now. He loved them so much, I had to try a pair & they have been amazing! Every pair we've recieved are still going strong to this day! I have highly recommended but realize too that these aren't for everyone. They are lightweight & thin but breathable & I love how ultra soft they are! If you're used to cotton undies these might take a little getting used to.

Thumbnail of user sydneye33
1 review
0 helpful votes
September 21st, 2021

Me and my boyfriend accidentally ordered a wrong zodiac sign pair and they sent us the right one right away! Seriously the softest undies ever and will definitely buy from them again, we both love them!

Tip for consumers:
they are so great and soft! love them!!

Products used:
the cancer matching undies

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaikarc
3 reviews
11 helpful votes
September 20th, 2018

Really damn good customer service. I'll be honest, I've had some issues with the fitting of underwear and what not, so I wouldn't recommend going for the membership until you've tried on a pair or two, but once I found what worked I was fine. Customer service has always been super great though.

Thumbnail of user mattk133
1 review
2 helpful votes
July 3rd, 2018

My experience was extremely different from what I've read on this site. I ordered a matching pair but one of the pieces was out of stock. Meundies canceled and reimbursed me, emailed me - then when I called they were unbelievably kind and paid for one of my pairs for me as well as processed the order, fast shipped the product to me, honored my original discount (on the one pair I paid for) and included a discount for next time. I know there are other underwear companies out there with comfortable underwear, cool designs, and occasionally cheaper prices - but, meundie's customer service wins my money every time. Fantastic product, fantastic company

Thumbnail of user kristenr29
1 review
0 helpful votes
March 29th, 2018

My husband is very particular about his boxers, and he only likes traditional boxers and for them to be extra soft. Most of the boxers you find in any store are more stiff and a different type of cotton. We would look every where and never have any luck. He actually had a pair of soft ones from back in the day with a giant rip that he'd wear all the time. I heard about MeUndies on the art of charm podcast and after 6mo+ of hearing about them i ordered them for him and he is over the moon. Definitely a little pricy and i dont think i can keep the membership up for a super long time due to the cost, but will definitely be buying a few more pairs for him!

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About the business

Shop MeUndies for feel good underwear, loungewear, and apparel with free shipping and satisfaction guarantee. Memberships available.

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