Mercurycards

After speaking again with Mercury Card (First Bank & Trust), they have denied my fraud claim. Apparently I am now on the hook for over $3000 worth of fraudulent balance transfers, even though I reported it while still pending that it was not authorized by me or anyone that I know. I have filed a CFPB complaint, but they do not seem concerned. They refuse to give me a reason the claim was denied.

I had a fraud case. Mercury would not stand behind my purchase. Closed the fraud case on me with the dispute resolution dept. ABSOLUTELY NO HELP FROM THIS COMPANY
THEY CAN KISS MY $#*!! I Closed this awful card with Mercury. DO NOT THINK ABOUT GETTING THIS AWFUL CARD. THERE CUSTOMER SERVICE BEYOND TERRIBLE. If I could them a 0 rating I definitely would

This is by far the WORST credit card company for fraudulent activity! I've spent HOURS on the phone with this company every time I get a new card because there are MORE fraudulent charges on my card! I've LITERALLY waited OVER TWO hours to talk to someone each time I've called! Please do yourself a favor and stay away from this company!

I am personally not a customer of Mercury card services and NEVER will be after knowing the things I know and seeing the things I've seen. And especially after reading SO SO many reviews all saying the same thing pretty much. That there was fraudulent activity on their accounts and yet they were still held accountable for them! I'm not surprised at all to see that people say their customer service is the worst as well. Because I personally know one of their customer service employees and have seen with my own eyes their work days at home smoking meth and other assortments of drugs and alcohol all while stealing people's personal information! Names, SS numbers, birthdays, addresses, bank and credit card account numbers and information, even the answers to the identification verification questions asked. It's not surprising at all that there are so many fraud cases reported with them when they hire drug addict criminals to represent their customer service! I've tried to contact someone at Mercury Card services and the actual company that employees the work from home employee im referring to,so to make them aware of these terrible and illegal things their employee(s) are doing and have gotten no where and no response from anyone. I do not blame First Bank & Trust for im sure they have no roll in the hiring process or even knowledge of the people IQOR is hiring. I just pray that someone somewhere who works directly with them will see my numerous reviews I'm posting and contact me so that they can stop loosing very good valuable customers over the lack of capability to do a more thorough and diligent hiring process. Start making their employees have random drug test, remote workers especially. Because like.i said I've seen it with my own eyes ( and I am willing to give a name but only to the correct company official) and the drugs play a big role in why their employees are defrauding THEIR customers. I wouldn't recommend this card for one reason and one reason only and it would be for this because it is actually a very good elite card with low interest and great rewards!