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How would you rate Mercatox?
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Austria
1 review
0 helpful votes
Follow Caitlin R.
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Had a very unpleasant experience! This is a good company as long as you don't ask for your money back. Because if you do, you're going to have a problem. They will keep coming up with all kinds of silly excuses for why you can't take your money out. As luck would have it, I stumbled upon gavibrenaid.com, a company that helps track down scams and recover lost funds and bitcoins. With their help, I was able to get my funds back.

Date of experience: August 2, 2022
France
1 review
0 helpful votes
Follow Takom E.
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They are scam
November 4, 2022

Meracatox is a scam crypto trading & investment company, they make promise of huge gains but stole my money.
I invested $7,000 into one of their investment plans.
They don't grant withdrawals but steal your money, I reported to the police but nothing was done.
Thankfully I found a crypto tracking & reimbursement company on Trustpilot, i sent my complaint to them on their company maíl: RmCLTD {at} Próton maíl. Cóm
With the information I provided to them, they helped me.

Date of experience: November 4, 2022
KR
1 review
0 helpful votes
Follow MATIC g.
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I have been successfully trading at Mercatox and requested a partial withdrawal of my assets, which it refused to honor. Mercatox is claiming that I was suspected of profiting from illegal operations through third-party data without providing any evidence. Furthermore, Mercatox demanded that I should put up additional 8% of my asset for a 'security audit fund' for verification within 7 working days. If the payment is not made, Mercatox asserts its authority to transfer the assets to either the National Tax Department or to a charity. But, none of Mercatox's responses were outlined in the Terms of Use (ToU). Even if the payment is made, the exchange reserves the right to review trades at its sole discretion.
So, in summary,
Blocked withdrawal: Mercatox restricts your access to your funds.
Unclear accusations: Mercatox alleges suspicious activity without evidence.
Excessive security audit fee: You're required to pay an 8% fee for questionable verification.
Unreasonable threats: Mercatox threatens to seize your funds if the fee is unpaid.
No way to appeal decision: No apparent mechanism exists to challenge Mercatox's decision

Begging for a piece of advice on how to respond to Mercatox's robbery practice?

Any form of support will be greatly appreciated!
#(Mercatox) #(Cryptocurrency) #(ExchangeIssues)

Date of experience: March 15, 2024
Illinois
1 review
2 helpful votes
Follow Sonja W.
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WåldisputeШorld
July 4, 2023

The worst part of my life is meeting this broker. Gratefully the name above forced my investment out of them.

Date of experience: July 4, 2023