• MegaMotorMadness

MegaMotorMadness

Overview

MegaMotorMadness has a rating of 2.86 stars from 115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MegaMotorMadness most frequently mention customer service, dirt bike, and several times problems. MegaMotorMadness ranks 7th among ATV sites.

  • Service
    18
  • Value
    19
  • Shipping
    19
  • Returns
    16
  • Quality
    18
18
See all photos

What reviewers want you to know

Positive highlights

  • I ordered a Maddog IceBear 150 from mega motor madness sevice was great.

Critical highlights

  • Poor customer service.And Layaway is a big gimmick.
How would you rate MegaMotorMadness?
Top Positive Review

“Great Service”

Joseph K.
2/21/22

I am happy with my ice bear moped 50 cc. It did arrive in a timely manner. It has a few body scratches as well as damaged windshield and a faulty seat. The customer service Dept. was always in contact with my emails. They sent a new seat and windshield with no charge. Gave me a refund on the minor body scratches. I would recommend them. Can't say enough of their professionalism and courtesy. I give them a 4.5 stars.

Top Critical Review

“Terrible company STAY AWAY!”

Tiki S.
10/25/22

I bought an atv for my son in august, I paid for 125cc received 119cc, it showed up with scratches and a cracked panel. The wheels wouldn't take any air because all the valve stems are bad. The atv would not stay running. I've emailed the company hundreds of times and first they want me to contact the service department for parts, which I did however after replying the first time they have stop responding. I now have an item that my son cannot use which I paid $1438 for. This company is absolutely terrible don't buy from them. I will be taking legal actions

Reviews (115)

Rating

Timeframe

Other

Reviews that mention popular keywords

motor madness (18) customer service (32)
Thumbnail of user daryls124
1 review
2 helpful votes
August 1st, 2021
Verified purchase

Mega motor madness has been great I've had no issues whatsoever the only thing that I recommend is that they detail their instructions little bit better but it's mostly common sense if you read the book that came with it you shouldn't have any problems it only took me 25 minutes to put it together out of the box me and my son who's 8 years old and very happy

Tip for consumers:
This is one of the better sites to purchase dirt bikes and ATVs from they're shipping fee was nowhere near what the other guys were charging and they're all selling the same kind of bikes

Products used:
Syx 50cc pit bike

Thumbnail of user frankl478
1 review
6 helpful votes
September 26th, 2019

I've got an Ice Bear 150CC trike that does everything II desire. Rated at less than 50 MPH, yet it will fly at 60 MPH. Very Comfortable to ride this good look trike. MegaMotoradness delivered it ready to ride early and in perfect condition. They have quickly answered any questions, and I have had several. A most excellent company to do business with. They speak English not Chinese. Ride on!

Thumbnail of user shannaw
1 review
6 helpful votes
August 23rd, 2019

Called a few weeks after the 4th of July to order a 50cc scooter. 50cc's don't have to be registered in my state so I decided to check a few different companies out online. Mega Motor had the best price and customer service. I spoke with John a few times before placing my order and he always answered the phone and provided excellent customer service. My scooter arrived less than a week from placing the order and the assembly wasn't difficult at all. Overall very happy with my purchase.

Thumbnail of user ashleyc695
1 review
1 helpful vote
October 23rd, 2020

Got a 50cc for my 9yr old son. Perfect size for him. Nike look and runs great. Took about 10 mins to put together. And got the bike delivered 4 days after ordering.

Service
Value
Shipping
Quality
Thumbnail of user rodneyr106
1 review
6 helpful votes
February 17th, 2020

I have now bought two scooters from MegaMotorMadness. When I had a problem with the delivery carrier on my first purchase, customer service responded to my calls immediately and fixed the problem right away. My Icebear scooters worked right out of the crate. They're terrific to use, a pleasure to customize, and easy to service myself. I should have bought one years ago!

Thumbnail of user jenniferp2250
1 review
1 helpful vote
June 10th, 2022

CALIFORNIA was not legal for the bike I wanted BUT Maxine provided excellent Support. She did provide other Scooters, but out was not what I wanted. I will continue to watch what is available because she was very insightful and honest.

Thumbnail of user robertg873
1 review
5 helpful votes
September 18th, 2019

Called these guys after reaching out to a few other places online. Sales rep gave me a really good deal on 10 50cc scooters. I'm in the rental business and these machines work great. I definitely recommend them because of their excellent customer service and the quality of these products for the price is fantastic. I'll definitely contact them when I'm ready to make another big purchase.

Thumbnail of user jakem385
1 review
5 helpful votes
January 25th, 2020

This a TV company megamotormadness has been nothing but professional above and beyond delivered on time then everything they've expected to you undertime never asked any questions out of the ordinary just an absolute joy to know that there are companies businesses and people out there that will deal with you the right way 100% quality perfect guaranteed every time

Thumbnail of user joeg590
1 review
1 helpful vote
July 29th, 2020

However, customer service and product ordering can be problematic at times. They seem to be out of stock on items I wanted to reorder on. When I got my order in, the product was received within two weeks after the on-line order. I wanted to order two more after the grandchildren enjoyed the product so all can ride instead of taking turns but it's out of stock again and the upgraded version isn't available also.

Thumbnail of user mmm8
John H. – MegaMotorMadness Rep

Hi Joe G., Thanks for the 5-star review. We are definitely working on our inventory but it may take a while with everything that is going on in the world today. Please keep checking back on our site occasionally for updates on stock. Have a great day, stay safe and healthy.

Thumbnail of user royl109
1 review
6 helpful votes
February 17th, 2020

I have purchased two scooters from MegaMotorMadness over a two year period and am happy with my purchases. Customer Service handled my needs and I expect to buy again from them in the future. The first scooter I sold and received about the same price I paid even after using it for about a year!

Thumbnail of user sallyh237
1 review
0 helpful votes
September 16th, 2020

I bought a 50ccholeshot for my daughter, she likes it very much. So far the engine has been great, starts by second pull and look of the bike is nice. Great price too.

Thumbnail of user markp1734
1 review
0 helpful votes
July 9th, 2021

I have been buying scooters for years. Megamotormadness ships faster than its competitors. They have good customer service. They have the lowest prices. If you need a part, they will ship it to you. Do your research. Compare prices.

Tip for consumers:
All websites place your orders through the same warehouses

Products used:
Scooters

Service
Value
Shipping
Returns
Thumbnail of user nikkinicolel
1 review
0 helpful votes
September 23rd, 2020

Got my 5 year old a bike from this company had a few issues but they were quick to fix them! My 5 yr old loves riding this bike! And believe me he isnt easy on it either!

Thumbnail of user marshag66
1 review
6 helpful votes
January 22nd, 2020

I came across this website towards the beginning of December while looking to purchase a dirt bike for Christmas for our Grandson. We researched other sites that carried a similar product. But after looking at their customer reviews on google & yelp, we decided to go with Motor Madness. Unlike the other websites we called, Mega Motor Madness was always there to answer the phone, answer and ALL of our questions. I think we called maybe 5 times just to make sure we were 100% confident that this would be our grandson's main present for Christmas. They explained the whole process which was easier and quicker than I had thought. We've used our little dirt bike for over a month and they absolutely love it. I will be definitely Recommend Mega Motor Madness to my friends and neighbors.

Thumbnail of user pamelak156
2 reviews
6 helpful votes
February 28th, 2020

I have had my Icebear Q6 since February of 2019 and this thing SIPS the gas! I have only had to fill it up ONCE since i have had it, and I drive it almost every day. My Rankings are as follows: Value: 10 Storage: 9.5 ( only drawback is they need to include a drink holder in the design, LOL), Ease of handling: 10, Noise level when on the bike: 10 very quiet and you can have a normal conversation while sitting on it cranked up, Seat height: 10, and stabilty: 10. Brightness of lights: 10. Mega motor madness service people: 10, Just a honest review from a Very satisfied customer.

Thumbnail of user jonahd16
1 review
5 helpful votes
September 9th, 2019

I bought a 50cc dirt bike for my son and it came quickly. I opened the box to find it was missing the top clamp on the handlebar risers so I sent a quick email to customer service and they got right back to me and within a week I had the part. The bike started up after 2 pulls right out of the box and runs perfectly. I'll buy another one when my son is due for a bigger bike. Great job mega motor madness thank you.
Jonah Durfey

Thumbnail of user sarac380
1 review
0 helpful votes
September 14th, 2020

This dirt bike has definitely gotten some use. Bought this for my sons 7th birthday as a starter bike and he rides it any chance he gets! We've gotten it's money worth already!

Thumbnail of user stephaniev91
1 review
0 helpful votes
January 26th, 2020

Made a purchase from this site last year and I've got 1500 miles on it. This scooter never misses a beat. I give it 5 gold stars. So far only two oil changes... easy breaK IN. STILL NOT DONE NO PROBLEMS ITS still BRAND NEW.

Thumbnail of user michellez306
1 review
0 helpful votes
September 19th, 2020

I loved my scooters they were great ive bought one scooter a years for the past2years. I would use this company again and tell my friends about this mega motor SAVINGS i got using them thank u guys for all the hard work love my scooters michelle from ARVADA Colo Denver baby

Thumbnail of user marcusd79
1 review
6 helpful votes
January 18th, 2020

I've been pleased with this company from day one. Order your bike from here. I'm in Maryland and my bike arrived 7 days after placing my order. Someone is available to talk to every time I call. Will definitely do business with them for all my affordable powersports needs

Thumbnail of user tonyr351
1 review
3 helpful votes
March 21st, 2020

I recently purchased a Dirt bike for my son from Mega Motor Madness. It wasn't difficult to put together, thanks to my neighbor we got it done in less than 2 hours. I called Mega Motor Madness and they sent us videos and gave us some help over the phone which helped. The bike is pretty fast for what I paid for it and pretty durable. Sounds great too. I ordered it Monday night and got it by Thursday! I highly recommend the 125cc SYX Moto Whip as a good starter bike! I will definitely contact Mega Motor Madness when I'm ready to upgrade to a 140 or 200cc.

Thumbnail of user charlesp658
1 review
4 helpful votes
February 26th, 2020

Great people to deal with, transaction was easy fast and 5 star... will buy again any time bought a 150cc scooter works great

Thumbnail of user stephaniee289
1 review
0 helpful votes
September 21st, 2020

We bought this bike for my sons 10th birthday and he LOVES it. Perfect bike for a first time bike to get used to one. Also, very easy to assemble.

Thumbnail of user robertm1833
1 review
4 helpful votes
October 22nd, 2019

I bought mine from Mega Motor Madness a few years ago. People will stop dead, or nearly jump, and say, "That's a great looking bike!" There've been a few others who'd talk about fuel mileage and such but then start trailing off, then stop and then say, "You know... that's a good looking bike". Whoever designed this one sure earned some points for style. And I am impressed with the cost/quality ratio. It's an inexpensive bike and it shows in a few ways. Double-check many fasteners while breaking yours in. The electrical switches and connectors don't 'feel' like the sort of things you'd find on a Rolls-Royce. But that's to be expected. Plus, replacement parts are dirt cheap. If a small number of components were upgraded a bit, then this bike would be in striking distance of the big-name scooters which cost three times as much. This scooter is wider than many Chinese scooters. This is good if you ride in poor weather. But girls are often not as comfortable as the driver. Unless, perhaps, they are on the taller side. My wife thinks of this as a masculine bike. She can ride it. But she prefers not to. I would not hesitate at all to recommend this bike. It's reliable and it's a sheer pleasure to ride. I'm entirely pleased with mine. I hope it's still available when its time to upgrade

Thumbnail of user johnw277
1 review
5 helpful votes
August 25th, 2019

I've had my eye on the Maddog scooter for quite sometime now. I used to ride bikes throughout most of my life and now have a lot of free time to enjoy riding again. I'm on a fixed income, so I decided to do the layaway option because I could make payments and avoid interest. When I placed my order the rep said once my balance was paid in full, my order would be sent to the warehouse to begin the shipping process. I would receive a tracking number once my order left the warehouse and the trucking company would call to schedule a delivery appointment. After making my last layaway payment on 7/26/19, Road Runner called me a few days later and we scheduled an appointment on a day when I knew my family would be home to accept the delivery. The driver called me 30 minutes before my scheduled delivery appointment and the delivery went smooth. I took my time to do the assembly wanted to enjoy this experience. Two weeks after I put the unit together, I called up Mega Motor to thank them for keeping me in the loop regarding my payments and the shipping status of the order. This scooter is well-made, affordable and it's a high quality version of the honda Rukus.

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From the business

Dealers of Scooters and Mopeds to buy cheap Motorcycle, Scooters and Mopeds for Sale, ATV for Sale, Trikes Sale, Dirt Bikes for Sale. High quality, great service at lower prices! Free Shipping

Company Representative

Thumbnail of user mmm8
John H.
Operations Manager

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