• MegaFixIt

MegaFixIt

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Overview

MegaFixIt has a rating of 4.6 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MegaFixIt most frequently mention free shipping. MegaFixIt ranks 156th among Mobile Accessories sites.

  • Service
    27
  • Value
    28
  • Shipping
    26
  • Returns
    23
  • Quality
    27
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
8
See all photos
How would you rate MegaFixIt?
Top Positive Review

“High quality products”

Cameron J.
1/25/22

Everything that they sell always have the greatest quality in the market, and always functioned me really good. They are my favorite store to purchase products to fix my devices. Also the free shipping it's definitely an extra, it allows you to save even more money in your purchase. Great online store

Top Critical Review

“IPhone 6s replacement screen kit”

Janice M.
2/10/21

Screen replacement came with no front camera bracket included. Therefore no selfie or FaceTime possible. When dealing with them to get refund it took numerous emails to get anywhere and in the end I am supposed to pay to ship it back. The product isn't what is listed.

Reviews (59)

Rating

Timeframe

Other

Thumbnail of user janicem1014
1 review
7 helpful votes
February 10th, 2021

Screen replacement came with no front camera bracket included. Therefore no selfie or FaceTime possible. When dealing with them to get refund it took numerous emails to get anywhere and in the end I am supposed to pay to ship it back. The product isn't what is listed.

Tip for consumers:
They didn’t send what they advertised.

Products used:
iPhone 6s screen replacement

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandiea4
2 reviews
0 helpful votes
January 25th, 2021
Verified purchase

I just ordered an item it has not been shipped and the web site said if it has not been shipped it can be cancelled but the lady was to lazy to get it and cancel my order and mind you I was going to order the item I did need from them now I will never order through them again and will be reporting their business

Tip for consumers:
If you order make sure you are not going to cancel because even though they said you can cancel your items they will not do it because they are lazy or that hard up for money

Service
Value
Shipping
Thumbnail of user seans609
1 review
13 helpful votes
December 10th, 2020

I am a professional mobile device repair shop and I ordered an iPad LCD screen at 1:40pm PST on a Wednesday from their website because on every webpage it says that if an order is placed by 5pm PST that they will ship it out same day. So I placed the order with Priority Mail, which was an extra cost because I needed the LCD screen by Friday or Saturday at the absolute latest for a customer. I didn't get any email from them other than the generic order email, which did NOT show a tracking number. Long story short, they never sent the item out and finally on Monday they said: "Your order is showing as being high risk. We will ship as soon as it is resolved."

Absolutely no reason for this so I told them to just cancel the order, but they ended up costing me the repair with the customer since I didn't get the part like their website promises.

Thumbnail of user walterl153
1 review
8 helpful votes
October 27th, 2020

They have sold me a used, scratched LCD screen and refused to give me a full refund when I returned it. Stay away from these cheats!

Thumbnail of user jennyh255
1 review
0 helpful votes
October 5th, 2021

Was charged for my purchase but never received an order confirmation. Reached out to them on their "contact us" page, but didn't receive a response. Emailed them and haven't received a response. Will update review if they ever get back to me.

Service
Thumbnail of user jesusi24
1 review
10 helpful votes
August 31st, 2020

I received a defective iphone screen, sent it back for an exchange and they came back the part was damaged and for that reason they cannot exchange nor refund. The part was defective in the first place and now they want to give me a refund, this is a joke.

Thumbnail of user dylanh127
2 reviews
10 helpful votes
October 22nd, 2020

I ordered an iPad screen from megafixits site. They had a good price. Their website incorrectly listed the color of the screen bezel. When I received the incorrect screen due to their website error they required me to pay return shipping of the part they incorrectly labeled and identified on their website. They also wanted to charge me a restocking fee for the return of the incorrectly advertised part. They also changed the website description and blocked my computer from accessing their chat feature and refused to answer emails. I recommend staying as far away from this company as possible. Highly unethical company. Buyer beware!

Thumbnail of user aprilj24
1 review
11 helpful votes
February 1st, 2018

I ordered a IPad mini 4 home button mounting bracket. It was not the right size. It was to big and the only way I could fit it was to put it in crooked. Also the home button could not reach the bracket to even press down. So there was no use in my home button! My home button works fine, I've tested it! If you need I can send a pic of what the mounting bracket should actually look like. For some reason so many people are selling this as the correct piece. It is very close but not it!

Thumbnail of user beretin
1 review
1 helpful vote
January 19th, 2018

I sent an email soon as I ordered the item and they answered the next day telling me it was shipped already and I have to pay to send it back

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