• MaxSold

MaxSold

Overview

MaxSold has a rating of 3.8 stars from 980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 6th among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 18.8%
Positive
3
Neutral
0
Negative
13
172
See all photos

What reviewers want you to know

Positive highlights

  • Other auction sites can be rediculously expensive and seem impossible to win at.
  • A much easier and economical process than an on-site estate sale.

Critical highlights

  • To think they charge 1250 plus 30% and give little to no help with customer service.
How would you rate MaxSold?
Top Positive Review

“Selling using Maxsold services”

Chester S.
4/18/24

Conducted my own onsite sell. Read all the instructions, even if like myself you're aware of how to conduct live auctions successfully. Once you get the hang of completing the catalog, it's all pretty much good to go from there. Just remember to save each entry before proceeding to the next. Everything went pretty smooth during the customer pickup following the sale and afterwards, payment was prompt (much sooner than anticipated). Overall, the Maxsold support was fantastic, from start to finish. I'll be using their service as a repeat seller. Like any auction, remember the benjamins add up at the end of the day, so don't be too disappointed if some items don't go for high dollar. Biggest benefit was having such a breath of fresh air when you look around and see how much space was created following the sale...one less storage unit to pay rent on. Enjoy 😊

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (980)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user shannonsite1952
1 review
0 helpful votes
April 18th, 2024

Conducted my own onsite sell. Read all the instructions, even if like myself you're aware of how to conduct live auctions successfully. Once you get the hang of completing the catalog, it's all pretty much good to go from there. Just remember to save each entry before proceeding to the next. Everything went pretty smooth during the customer pickup following the sale and afterwards, payment was prompt (much sooner than anticipated). Overall, the Maxsold support was fantastic, from start to finish. I'll be using their service as a repeat seller. Like any auction, remember the benjamins add up at the end of the day, so don't be too disappointed if some items don't go for high dollar.
Biggest benefit was having such a breath of fresh air when you look around and see how much space was created following the sale...one less storage unit to pay rent on. Enjoy 😊

Products used:
Auction service online

Service
Value
Quality
Thumbnail of user deborahyliles
1 review
2 helpful votes
October 7th, 2023

I can't begin to tell you how wonderful the Maxsold Team was to work with. After losing my husband to ALS and my mother within a year, to say I was an emotional wreck is an understatement. Unfortunately for them, I was a train wreck but they all were so compassionate and helped me threw the process of getting on with a new chapter of my life, with no excess material baggage. Thank you. Shawna, my team lead is the most understanding lady. She was my rock at a very different time. Her team was outstandingly professional. Please use MAXSOLD when you need these services! Kudos to you all.

Thumbnail of user stevew1769
1 review
2 helpful votes
January 5th, 2022

Maxsold has been great for me. I've bought from about 10 of their auctions so far. Found things I've needed in great condition to almost new. Very happy with the money I saved. Every auction site was run extremely smooth. Employees were all very nice and helpful. Don't see how things could go better.

Products used:
Brand New electric lift chair.
New shelving system
Tools

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

That's amazing to hear, Steve! Thank you for sharing with us.

Thumbnail of user nicholasp512
1 review
2 helpful votes
January 11th, 2022
Verified purchase

Auction popularity seems to be growing which means as a buyer I might pay a little more but seems like fair prices prevail for seller and buyer Its an easy way to pickup something cool from the comfort of your sofa or in the office at the end of the day
I have won several items Sometimes i miss out when i cant be present at the end of an auction but im learning to be more comfortable with adding a max bid

Tip for consumers:
anyone that likes to find unique and different things at thier price

Products used:
Glass wear Outdoor planters

Service
Value
Shipping
Returns
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Nicholas,

We're happy to hear that you find the process enjoyable and convenient. Thanks for your review!

MaxSold Support

Thumbnail of user west40
1 review
0 helpful votes
May 23rd, 2022

I have used Max Sold before, but the first time I won a bid was a very good experience. There was plenty of email feed back regarding my winning bid: Full description of items in the lot, detailed sales receipt including taxes and commissions etc, step by step instructions and expectations, and finally a reminder the day before the scheduled pick up time. At pick up there were 5 friendly staff who were organized and very helpful. Couldn't have had a better experience.

Tip for consumers:
Easy to use

Products used:
Auction Items

Service
Value
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Wes,
Thank you so much for the feedback, we make it our mission to ensure that all our buyers and sellers have "knock your socks off" experience! We are glad that you had lots of helpful information, but we are most happy to to hear that you found the team helpful! We are super proud of our amazing team members, and we will make sure that they hear your feedback.
We hope to see you again soon Wes, and good luck in future bidding for some more amazing items at MaxSold!
Team MaxSold!

Thumbnail of user royr265
1 review
2 helpful votes
August 17th, 2021

Complete easy to do step-by-step instructions to guide you in every section of selling with a list of contact employees to help answer any questions you have. I'm not very computer savy but I had no problem in setting up my own sale and was very pleased with the outcome of my sale. I sold many items at prices I would never get selling locally or online with so little effort from my own home. Thank you maxsold!

Tip for consumers:
Do your Research.

Products used:
Coins.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Roy,
So glad to hear the process was easy for you and that you had great success using MaxSold. We really appreciate you taking the time to write this review.
MaxSold Support

Thumbnail of user maureenl263
1 review
0 helpful votes
June 11th, 2022

MaxSold is a great website for resellers and collectors to source or find items for their collections. The prices are usually a bit more affordable than other sites. The auctions run by MaxSold, in my experience as a buyer, are well run and the workers are extremely helpful. Chances of finding an auction at close distance to you is high and you can save on gas in this economy!

Service
Value
Quality
Thumbnail of user kellyi100
2 reviews
0 helpful votes
February 9th, 2022

Started using MaxSold the middle of 2021. Signed up, added a credit card and started browsing the local auctions. So far have won over 10 auctions. Got a good price and the fee was acceptable. Just remember to account for the fee when bidding so you know what you are paying for the item. All items pickups were easy and fairly organized. Website is easy to navigate.

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Thanks for sharing your thoughts, Kelly! We are happy to hear you have been enjoying using MaxSold.

Thumbnail of user adamc675
1 review
6 helpful votes
February 23rd, 2021

Nothing has beaten MaxSold for us in terms of setting up our new home. We used to Craigslist heavily, but MaxSold has all but made us abandon it. Somehow we always find someone selling a household item we need, it's always way cheaper than buying new, and it feels good to know that something will be reused instead of wasted. We've shopped over 100 auctions here and will continue to do so as long as they exist!

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Wow, thanks so much for the kind words, we are so happy you enjoy shopping on MaxSold!
Thank you!

Thumbnail of user karinb127
1 review
2 helpful votes
March 13th, 2022
Verified purchase

My gorgeous full leather Natuzzi living room set came from an Ottawa purchase - $820 for a couch, chair and ottoman that were valued at over $6,500 new... it was a steal! My vintage oak roll-top desk? I paid FIFTY FIVE DOLLARS from an auction in Rochester, NY - Mind! Blown! I've furnished my home with fantastic antiques at pennies on the dollar, and have bought vintage jewelry, storage solutions, stained glass supplies, and metalworking tools. The selection of available items at any given time is absolutely astonishing because of the variety of things that different people have and want to downsize. Someone, somewhere, is getting rid of exactly what you're looking for! My pickups have always been very well organized and seamless, staff are friendly and helpful and always look like they're enjoying their job and each other's company.

Tip for consumers:
Create a watchlist, so you don't lose track of something you saw that you were interested in buying. Set a reminder so you can login and see what's going on just around closing time. Automating the process by way of entering a maximum bid helps, so you're not frantically trying to add last minute bids because you got busy and forgot to login at close!

Products used:
I have used and continue to use everything I've bought. Have been a customer since 2015.
..

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Karin,
Thank you so much for being such a longtime MaxSold customer! We really appreciate your support and thanks for providing these great tips for other Bidders.
Support at MaxSold

Thumbnail of user andram12
1 review
2 helpful votes
August 3rd, 2021

Maxsold is less of a hidden gem than it was before but you can still score a lot of awesome deals on antique, vintage, and modern stuff. The place, day-to-day and time of pickup are clearly stated so you can plan ahead or choose not to bid. Premiums seem fair and the bidding process is clear (though you set your max bid after your initial bid, I've seen some bids clearly by people who thought their initial bid was their max, the same as eBay does it).

Service
Value
Quality
Thumbnail of user heatherc971
1 review
0 helpful votes
January 11th, 2022

I just recently found MaxSold and I love it! It's easy to set-up a buyer account and to bid on items. I've gotten some amazing mid-century items at super low prices! I've seen similar items on Facebook marketplace at 10x+ the cost I paid. After I refinish them I'll decide which I'm going to keep and which I may sell.

Tip for consumers:
Take the time to go through all the pictures of the items you're bidding on and you may find some hidden gems!

Products used:
There is no shipping, you have to go to the site to pick-up your items.

Service
Value
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Heather,
Sounds like you've found some great furniture items for projects through MaxSold auctions! Thank you for sharing your experience.
MaxSold Support

Thumbnail of user deborahh1446
1 review
0 helpful votes
October 11th, 2021

Maxsold is an excellent business model and sure beats any garage sale I have ever had. This type of auction allows people to shop in the comfort of their own homes and see the types of items they are interested in with great descriptions and photos of each item. I am Maxsold on this idea and will certainly be using this for my future clearouts, estate sales and any other time I wish to sell my goods for the best price ever.

Tip for consumers:
Keep watching for auctions in your area and keep track of your bids to ensure you get the item you really want. Good luck and happy hunting.

Products used:
Tools, furniture and accessories.

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

We agree! Thanks for your review, Deborah.

Thumbnail of user lesliek243
1 review
0 helpful votes
August 23rd, 2021

I thought I was just getting an amazing deal on a fantastic coffee table that I fell in love with, but once I bought the table (which was amazingly easy and the people were SO friendly) I found out that not only is MaxSold a great place for great stuff, but they have a broad interest in the environment which is super cool. I've already recommended the site to several friends and I can't wait to find more great items for my home as well as to continue learning more about ways I can help the planet!

Products used:
coffee table

Thumbnail of user mariahs64
1 review
0 helpful votes
August 18th, 2021

Being new to the MaxSold auctions I didn't know what to expect. I made a purchase, got my invoice, selected a pick up time and eagerly waited for my pick up day. I was a little nervous at pick up but the MaxSold employees were very friendly and helpful making the whole process extremely smooth. I have already bought items from two more auctions and look forward to bidding on future auctions as well. Invoice: *******
Date: 08/8/2021

Products used:
Instant Pot, XL Air Fryer, Oster Blender all from MaxSold.

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Mariah,
Thanks for being a MaxSold buyer! We appreciate you sharing your experiences. We hope you find many great items at our future auctions!
MaxSold Support

Thumbnail of user jiew5
1 review
0 helpful votes
February 9th, 2022
Verified purchase

Maxsold provides one more option to buy things you like, it is really fun and different from other purchase method, full of surprise and excitement, you need to have a try

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

It's great to hear that you have been enjoying our auction process. Thanks for your support!

Thumbnail of user margarets1459
1 review
0 helpful votes
February 12th, 2022
Verified purchase

What started off as moving Mom and Dad to a retirement community, auctioning what they didn't need, and selling their house became a three month trial of hospital visits for both, hospice care for my dad, and his passing. But in the meantime, plans had been put in place to move. I'm giving you all these details so that you know the context when I say that Heidi and her team were so helpful, so supportive, and so easy to work with through a very difficult time. They gave us the flexibility we needed as to when to start the auction process, and we knew exactly what was happening with every step of the way. I was so impressed with the research they did in creating the listings. Everything was so professionally done, and the whole process was incredibly smooth. They totally earned their commission. I highly recommend them, and would work with them again anytime.

Products used:
Estate Auction services

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Margaret,
Thank you for your review and we are very glad we could help out during this difficult time. Our sincere condolences for the loss of your father.
Take care

Thumbnail of user pamelak982
1 review
0 helpful votes
May 28th, 2022

I have used several on-line auction sites, but this was the best experience Hands Down. The signing up and bidding was seamless, nice items( I mean I got some really nice items). The pick up was posted so I knew exactly when and where I would be getting my things. When I went to pick -up I was surprised to see all my items neatly separated, some already boxed up, and there was not a long line like I had anticipated.

One of my favorite functions, or options, is the ability to retract or lower my bid if I change my mind. Sometimes I get wild in my bidding so this has helped me out a lot.

Staff seems super nice and to enjoy their work which is nice to see. Keep it up!

Tip for consumers:
When looking at the lot use the arrow buttons on the picture to scroll left or right , because sometimes stuff is "hidden" in there you might not see!

Products used:
the on-line bidding site, won 6 lots, then 2 more in another auction, currently bidding on 9

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Pamela,
Thank you so much for your kind words! We strive to leave every customer as happy as possible with the process of buying & selling through MaxSold. We will ensure that our team receive your feedback as we are super proud of the great work that they do everyday!
Hope to see you back bidding soon!

Thumbnail of user carolynm954
1 review
1 helpful vote
May 20th, 2021

Won my first auction with Maxsold the other day and it was such an exciting yet simple experience. Pick up was quick and easy. Not being able to shop at thrift stores due to lockdowns had me down but finding Maxsold I can now get back to finding unique treasures to bring new life to.

Service
Value
Thumbnail of user cindyc1138
1 review
1 helpful vote
July 9th, 2021

Maxsold staff was excellent to work with, from initial hire through cataloguing process, online auction, and itemized pickup. Every step was made seamless. My concerns were dealt with promptly and efficiently, removing any stress I had to get the house cleaned out prior to property sale closure.
I would recommend Maxsold to anyone. Again I want to commend the staff for their professionalism, following all Covid protocol, and support provided through the process. Extremely well done!

Service
Value
Thumbnail of user mistyb75
1 review
0 helpful votes
October 23rd, 2019

I love the idea of maxsold and the fact that it gives people a way to find unique items and a chance to get these items at great deals. I've recently started to collect unique vintage items, I've had great luck with maxsold. You have to pay close attention to the lots and lot details of everything you are considering bidding on and have the availability to pick up the items. I have purchased items from a few auctions where maxsold has people onsite, generally these folks are very polite and helpful if and when possible.

Thumbnail of user sarahh511
1 review
1 helpful vote
May 19th, 2019

MaxSold makes the whole, challenging and often emotional process of downsizing/decluttering or selling-up simple and rewarding! I've had the opportunity to work with MaxSold twice now: first with a MaxSold-managed sale of my late mother's house contents, and most recently through a seller-managed exercise in personal decluttering. Everything about the sales was professionally and efficiently managed. Moreover, when technical problems were encountered with my sale, MaxSold was quick to act in providing fair and compensatory support. I look forward to my next sale -- and would encourage anyone to do so too!

Tip for consumers:
Be prepared! Get your sale items organized before you commit to a sale as photographing and cataloguing can be very time-consuming.

Products used:
The MaxSold app to photograph and catalogue the items for sale as well as the online portal to sell my items.

Service
Value
Thumbnail of user reneb157
1 review
1 helpful vote
August 24th, 2021

I cannot count the amount of MaxSold auctions I have purchased from. Both in upstate New York and on Long Island. I have always had a positive experience – especially with the crews. They are so helpful and polite every time! I try and stay away, but MaxSold makes it impossible lol!

Tip for consumers:
Ask ahead if sellers are smokers

Products used:
Furniture, garden, designer items

Service
Value
Quality
Thumbnail of user ct141
2 reviews
2 helpful votes
October 1st, 2018

This year I purchased a candelabra that was advertised as being Sterling Silver. When I won the item and got home with it I realized it wasn't Sterling. I wrote to Maxsold and told them what happened. They reviewed my email and then offered my money back. I didn't pay very much at all. I decided to keep it and resell it on eBay. The fact that they offered a refund made me realize they are a top notch business. They stand behind what they say. They have me as a life long customer.

Thumbnail of user cathyb235
1 review
1 helpful vote
November 25th, 2019

Maxsold has made estate sale shopping so easy! I can view items from home and decide if I want to bid - no more trudging from place to place to see if there's anything worthwhile or in my budget. I found the item descriptions accurate, and the many pictures of each item verrrrrry helpful. I've been to 2 pick up for auctions I've won, and both times I was so impressed with the staff. Folks were nice, helpful and friendly. I love to refinish furniture, so I'll absolutely be back!

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Typically responds within 18 hours
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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