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  • MapQuest

MapQuest

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Overview

MapQuest has a rating of 1.6 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MapQuest most frequently mention new version, pop ups, and long time problems. MapQuest ranks 67th among Maps sites.

  • Service
    18
  • Value
    14
  • Shipping
    8
  • Returns
    7
  • Quality
    18
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
– 0
Negative
2
MapQuest product 0
MapQuest product 0
MapQuest product 0
MapQuest product 0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • And here I actually thought it would be better than Google Maps!
  • It's horrible now--can't even see directions on the map.
How would you rate MapQuest?
Top Positive Review

“These are the most helpful and courteous team”

Cindy C.
8/9/23

I enjoy telling others experience with local establishments ad where not to go, as well as "highly" recommended!

Top Critical Review

“Undermining our Business”

Chris S.
12/2/23

Posting rouge info, unknown photos, incorrect map locations, showing duplicate locations that do not exist. Its intentionally executed to blackmail us in to paying services to fix their false issues they ilegally created - to collect money. I guess we can all do these type of business practices now, its all good in USA

Reviews (216)

Rating

Timeframe

Other

Reviews that mention popular keywords

google maps (14) directions (52) point b (3)
Thumbnail of user gwens80
Gwen S.
1 review
1 helpful vote
“Ok Place to stay”
March 18th, 2020

Place was nice General Manager Zach was talking how horrible his direct boss was and low grade they make him run this hotel. Get new employees

Service
Value
  • Respond as company
Helpful  (1)
Thank you
Thumbnail of user gregoris
Gregori S.
25 reviews
66 helpful votes
“I got very clear, printable maps, driving directions,...”
April 24th, 2013

I got very clear, printable maps, driving directions, addresses of businesses, and much more

Helpful  (3)
Thank you
Thumbnail of user meenal
Meena L.
4 reviews
39 helpful votes
“This is the one for the iphone app”
June 1st, 2011

This is the one for the iphone app. It is great as it directs you from your location and then it both is followed by reading the directions which are very easy to read, and it also has a voice so you do not have to be looking at the gadget every few minutes.

Helpful  (6)
Thank you
12 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Official MapQuest website, find driving directions, maps, live traffic updates and road conditions. Find nearby businesses, restaurants and hotels. Explore!

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