• Yahoo Mail

Yahoo Mail

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Overview

Yahoo Mail has a rating of 1.6 stars from 324 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Yahoo Mail most frequently mention customer service, phone number, and email address problems. Yahoo Mail ranks 92nd among Email sites.

  • Service
    53
  • Value
    46
  • Shipping
    17
  • Returns
    18
  • Quality
    42
Positive reviews (last 12 months): 5.3%
Positive
1
Neutral
1
Negative
17
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I just got my annual bill for Yahoo Mail Pro (frankly, I had forgotten that I even had it set to automatically renew).
  • I feel scammed out of my money and again, their customer service is TERRIBLE.
How would you rate Yahoo Mail?
Top Positive Review

“Thank you to Yahoo Mail continuous effort in improve and provided service.”

Chen I.
10/22/20

I feel sad because I see so many bad review rate to Yahoo Mail. I using Yahoo Mail about more than 10 years until now. Basically this mail provider never disappoint me. I feel safe with the mail protection. I satisfied with the email platform and structure. Sure Google mail is a strong competitor to him, but Yahoo Mail also not bad as the rating I feel.

Top Critical Review

“Once Was Good”

Walter H.
12/31/23

I have used Yahoo mail for many many years, this latest change (update) is stupid. After reading "unread" email I hit the back button like always and the email disappears, it's gone to points unknown. When the app opens it takes you to priority mail, Why? Stupid is stupid! Yahoo mail has become an inconvenient app to use for a basic function. Thinking about changing my primary email app, will most likely jump ship this week.

Reviews (324)

Rating

Timeframe

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Reviews that mention popular keywords

yahoo mail (84) customer service (38) phone number (23) yahoo account (23) email address (19)
Thumbnail of user johnf2225
1 review
4 helpful votes
May 2nd, 2020

Yahoo Mail used to be great, but that is no longer the case, mostly because of all the horrible changes they made in recent years. I still like Yahoo Mail's format better than the rest, but they should have left things as they were a long time ago. Yahoo Mail makes improvements in the same manner that eBay makes improvements all the time. Their so called improvements often make things worse.

Thumbnail of user eval75
69 reviews
98 helpful votes
December 19th, 2019

Well they are not the best and not the worst. I have had several Yahoo mail accounts over the years and have not had issues.

Thumbnail of user nityas4
22 reviews
142 helpful votes
May 14th, 2019

Yahoo mail has changed a lot by time with so many positive changes.
And I being the user of Yahoo is a long journey to share here and I felt that many things are quite good from email settings to email reading.
But one thing that I don't like is the advertisements placement on top of our email inbox. Many times while opening the top most email, the advertisement gets clicked and sometimes it annoying, as it distracts while reading an email.
FYI theirs a lot of space in yahoo site where the ads can be put or visible to users. And it also questions the safety and security of a user who's part of yahoo mail.

Service
Value
Quality
Thumbnail of user barbn13
1 review
1 helpful vote
January 12th, 2018

Not just way too many advertising emails come through THAT I DID NOT SIGN UP FOR', but also spam emails, weird emails that look more like they are a virus waiting to attack, but also XXX-rated emails that I don't appreciate. O e day I received 34 emails in my Junk box... yikes! I don't have to deal with any of this on my AOL account.

Thumbnail of user luisr20
5 reviews
6 helpful votes
September 20th, 2014

The second most mail used by the most of the people in the world. This mail Id has been mainly used in the business personalities, those who are all working in a high position in a firm will have this mail Id as they can get the regular day to day and hourly update about the happenings in the business world which will be very helpful for the business people to maintain their growth level at a high rate.

Thumbnail of user alesh3
5 reviews
4 helpful votes
June 13th, 2014

I love yahoo mail. Love the layout and easy to navigate I like it better than gmail but there is one thing that I choose to just use gmail instead of yahoomail and thats because yahoomail keeps locking me out of my account. Iv made countless accounts and ill type in my password and its not the right password but it is i have the same password for all of my accounts so i dont forget them and it locks me out. Wtf yahoo! Im guessing they may have an issue with account hackers or something thats the only guess i could have. Oh well i guess.

Thumbnail of user vostoi
2 reviews
2 helpful votes
Thumbnail of user princewilln
1 review
1 helpful vote
38 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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