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MadMuscles

Overview

MadMuscles has a rating of 3.4 stars from 216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadMuscles most frequently mention and fitness journey. MadMuscles ranks 6th among Diet sites.

service
2
value
2
shipping
1
returns
2
quality
2
This company responds to reviews on average within 5 days
How would you rate MadMuscles?
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GB
2 reviews
2 helpful votes
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Don't use it
March 25, 2025

Mad Muscles is a SCAM! Unauthorized charges & NO refund! I signed up for Mad Muscles on December 29,2023, thinking it was a trial or a one-month subscription, and paid £18.23. However, on March 14,2024, they charged me £47.99 for an unwanted 3-month subscription—without any prior notice! I only used the app for ONE DAY and realized it was not worth it, so I stopped using it. Despite this: No renewal warning or notification! Customer support refused to refund me! PayPal dispute was denied! This is misleading subscription tactics and unfair charges! If you've had a similar experience, let's expose them together! Don't let more people get scammed!@*******@*******@*******@NewsMedia #MadMuscles #Scam #UnfairCharges #SubscriptionScam #Refund #ConsumerRights

Date of experience: March 14, 2025
Florida
2 reviews
2 helpful votes
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I went to there website to just browse around. They ask for your height and weight and goals... That's it, that's all I gave them. I never authorized any subscriptions or anything from them. Then 20 minutes after I had left the website I have three charges appear on PayPal account. I contact Mad Muscle and all I get is blah, blah, blah... Something about cancelling my subscription (which I had already done) and that my subscription was good until the end of the month. I didn't want anything from this deceitful and scammer company. I never approved any subscription and regardless of what they say. They have some kind system that locks you into a subscription that you cannot get out of. Just by browsing their website. I had to file dispute with PayPal and if PayPal sides with these crooks then I'll just have my bank put a stop payment and sign it off as fraud because I didn't authorize anything and these crooks have ripped off enough people. I contacted Mad Muscle and PayPal like minutes or even seconds after the charges appeared on PayPal account. I had no idea what they were for but from reading all the reviews online about this company... anybody and everybody should stay as far away from this company as you can. Unless you want throw money away. These aren't people that know about fitness, they experts at conning and scamming people. That's how they make their living. KEEP AWAY, FAR AWAY FROM THIS COMPANY!

Date of experience: March 18, 2025
Daryna I. MadMuscles Rep
1 month ago

Dear Jesse,

Thank you for sharing your feedback. We’re truly sorry to hear about the confusion and frustration you experienced. We understand how unexpected charges can be distressing, and we sincerely apologize for any inconvenience this may have caused. Please contact us at support@madmuscles.com, and we’ll investigate the situation further. Your feedback is important to us, and we appreciate you bringing this to our attention. We will do our best to help you!

Virginia
2 reviews
0 helpful votes
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Pretty good, but needs work
April 16, 2025

I found it helpful as a starting point, although it's not without its issues. Still, the variety of exercises was a pleasant surprise.

Date of experience: April 6, 2025
Daryna I. MadMuscles Rep
2 weeks ago

Thank you for your honest feedback! We're glad to hear that you found the app helpful as a starting point and that you enjoyed the variety of exercises. We know it’s not perfect, and we truly appreciate you pointing that out — your input helps us keep improving.

If there’s anything specific you’d like to see enhanced, feel free to reach out. We’re always working to make the experience better for users like you! 💪

Spain
1 review
0 helpful votes
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SCAMMERS!
January 18, 2025

Watch out, these guys are just scammers who first of all sneak into your purchase other "products" and so you are charged the double. Then when you try to use their routine you find out that you can't possibly follow because you are supposed to keep your mobile in your hands as the verbal cues are insufficient. When you ask for refund they refuse to give your money back.

Date of experience: January 18, 2025
Alina N. MadMuscles Rep
2 months ago

Hello! We’re sorry to hear about your experience and appreciate you bringing it to our attention. We want to assure you that our company values transparency and integrity and is not involved in any deceptive tactics. It’s important to us that you feel informed and supported.

Please know that no additional materials can be added to your plan unless you choose them. We never want anyone to feel misled, and we’re here to help with managing subscriptions or processing refunds where applicable.

For the workout concerns, we offer a variety of customizable features to help make your experience smoother. Please don’t hesitate to contact us at support@madmuscles.com, and we’ll do everything we can to resolve this for you.

California
2 reviews
0 helpful votes
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Complete Scam
February 3, 2025

Make sure you are not subscribing to it unless you want to loose money.
I registered only for 12 week program total cost 25.99, however when i looked at my card they charged me 3 payment and themselves automatically registered me in subscription plan without my consent.

I Contacted then 2-3 times and asked to stop the autorenewal subscription. The support person told me that they unsubscribed, and they will refund the amount still no progress yet, when I logged in and check my subscriptions it was still there and not removed, I had to delete everything from my PayPal and apps.

MadMuscles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2025
Bangladesh
1 review
5 helpful votes
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It was really great.the system and the policy is very good and charming.there are many different types of exercise to make our body just like what somebody wanted

Date of experience: December 17, 2022
Hawaii
1 review
0 helpful votes
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Noteworthy progress made
May 1, 2025

MadMuscle provided the structure and motivation I needed to improve my physique. The structured plans gave me clear direction.

Date of experience: April 21, 2025
Liudmyla P. MadMuscles Rep
2 days ago

Hi! Thank you for your feedback! We are glad that MadMuscle helped you get a clear structure and motivation to improve your physique. Your progress is important to us, and we will continue to work to provide you with the best conditions to achieve your fitness goals. We wish you continued success!

Illinois
1 review
0 helpful votes
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Supportive user community
May 2, 2025

The community around MadMuscle is incredibly encouraging and resourceful, the subscription setup is transparent, allowing me to manage my payments effectively. Having full control over payments was very reassuring.

Date of experience: March 15, 2025
Liudmyla P. MadMuscles Rep
23 hours ago

Thank you very much for such a warm and positive feedback 🙏 We are very pleased to hear that the community is motivating and the transparency of the subscription settings gives us confidence. We are happy to be a part of your journey to a better version of yourself 💪

Florida
1 review
0 helpful votes
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Improvement is visible
April 30, 2025

I've seen visible changes within weeks of using MadMuscle, making it a valuable resource for muscle gain. The rapid results were especially motivating for me.

Date of experience: April 10, 2025
Liudmyla P. MadMuscles Rep
3 days ago

Hello! Thank you for your feedback! We are very happy that you noticed noticeable results in a short time. Your progress is a great motivation for us to continue working on improving the program. Thank you for choosing MadMuscle!

Canada
1 review
0 helpful votes
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Convenience at Its Best!
April 8, 2025

Working out from home with Mad Muscles has been a blessing, especially with my busy schedule. The flexibility and effectiveness make it easy to stay on track!

Date of experience: March 29, 2025
Daryna I. MadMuscles Rep
4 weeks ago

We’re so happy to hear that Mad Muscles fits into your busy schedule and helps you stay on track! Flexibility is key, and we love that you’re making the most of your home workouts. Keep up the great work—we’re cheering you on! 💪

Pennsylvania
1 review
0 helpful votes
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Results Beyond My Expectations!
April 7, 2025

I've seen real progress in muscle gain and fat loss thanks to the structured programs in Mad Muscles. It's genuinely a game changer for my fitness regime!

Date of experience: March 28, 2025
Daryna I. MadMuscles Rep
4 weeks ago

Thank you for your review! That’s amazing progress! It’s great to hear that Mad Muscles has been a game changer for your fitness journey.

California
1 review
0 helpful votes
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Really Transformative Experience!
April 12, 2025

Mad Muscles has been a game changer for my fitness journey. The app is user-friendly, and I've seen fantastic results in both muscle gain and overall body transformation!

Date of experience: March 28, 2025
Daryna I. MadMuscles Rep
3 weeks ago

Thank you so much for sharing your experience! We’re thrilled to hear that Mad Muscles has been a game changer for your fitness journey. It’s amazing to know that you’ve seen fantastic results in both muscle gain and body transformation!

California
1 review
0 helpful votes
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Every day starts with this app
April 29, 2025

I wake up and read the message from the app - and I'm already pumping my abs. Minus 7 cm in the waist, +3 cm in the shoulders. It works.

Date of experience: April 15, 2025
Liudmyla P. MadMuscles Rep
3 days ago

Hi! Thanks for the great review! We are glad that MadMuscle is helping you achieve such great results! Keep up the good work, and more progress is ahead!

California
1 review
0 helpful votes
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Committed to Your Success!
April 20, 2025

Mad Muscles provides consistent motivation and updates that keep me focused on my fitness journey. I can't believe how far I've come in such a short time!

Date of experience: April 10, 2025
Liudmyla P. MadMuscles Rep
2 weeks ago

Hi! Thanks for such an inspiring review! We're happy to hear that Mad Muscles is helping you stay motivated and make progress - that's exactly what we built the app for. Keep up the good work! 💪

California
1 review
4 helpful votes
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Effective and Easy to Use!
March 28, 2025

Mad Muscles provides clear guidance and motivation for anyone looking to improve their physique. I've seen amazing results and enjoy the process so much!

Date of experience: March 18, 2025
Daryna I. MadMuscles Rep
1 month ago

Thank you for your review. We are glad to hear that you enjoy your process a lot! 🤗

Kansas
1 review
0 helpful votes
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Solid results in lasting changes
April 16, 2025

Clarity about subscription terms made me comfortable signing up. There's nothing deceptive here— I signed up for the subscription after understanding how it works.

Date of experience: March 18, 2025
Daryna I. MadMuscles Rep
2 weeks ago

Thank you so much for your thoughtful review! We're really glad to hear that the subscription terms were clear and that you felt confident signing up! 😊

New York
1 review
0 helpful votes
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Fantastic Support!
April 12, 2025

I've never experienced such excellent customer service from a fitness app before. The community at Mad Muscles is incredibly supportive and encouraging!

Date of experience: March 30, 2025
Daryna I. MadMuscles Rep
3 weeks ago

Thank you for your kind words! We're thrilled to hear that you’ve had such a great experience with our customer service and community. Your support and dedication mean a lot to us—keep up the amazing work on your fitness journey! 💪

Australia
1 review
1 helpful vote
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Highly Recommended for Serious Lifters
March 27, 2025

As someone who has lifted for years, I appreciate the advanced routines available on MadMuscle. They challenge me, yet I feel supported in my fitness journey.

Date of experience: March 17, 2025
Daryna I. MadMuscles Rep
1 month ago

Thank you so much for your feedback! We're thrilled to hear that you're enjoying the advanced routines and that they’re challenging you in the right way. It’s great to know that you feel supported in your fitness journey—we’re here to help you keep progressing!

California
1 review
0 helpful votes
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Lose 4 kg without tears or diets
May 1, 2025

Usually I'd break down for 2 weeks. Here everything is organic - training, recipes. And I didn't even notice how I lost 4 kg.

Date of experience: April 16, 2025
Liudmyla P. MadMuscles Rep
1 day ago

Hi! Thank you for your feedback! We are glad that MadMuscle helped you find an organic approach to training and nutrition, which allowed you to achieve great results. Your motivation and progress inspire us, and we will continue to work on improving our app. We wish you even more success!

California
1 review
0 helpful votes
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Great feedback for users
April 2, 2025

The detailed and easy-to-follow instructions really stood out for me. MadMuscle supports my training with excellent guidance, and I've noticed significant improvements.

Date of experience: March 15, 2025
Daryna I. MadMuscles Rep
1 month ago

Thank you for your kind words! We're thrilled to hear that the detailed instructions and guidance have helped you see great improvements. Keep up the amazing work!