MadMuscles has a rating of 3.4 stars from 216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadMuscles most frequently mention and fitness journey. MadMuscles ranks 6th among Diet sites.
Mad Muscles is a SCAM! Unauthorized charges & NO refund! I signed up for Mad Muscles on December 29,2023, thinking it was a trial or a one-month subscription, and paid £18.23. However, on March 14,2024, they charged me £47.99 for an unwanted 3-month subscription—without any prior notice! I only used the app for ONE DAY and realized it was not worth it, so I stopped using it. Despite this: No renewal warning or notification! Customer support refused to refund me! PayPal dispute was denied! This is misleading subscription tactics and unfair charges! If you've had a similar experience, let's expose them together! Don't let more people get scammed!@*******@*******@*******@NewsMedia #MadMuscles #Scam #UnfairCharges #SubscriptionScam #Refund #ConsumerRights
I went to there website to just browse around. They ask for your height and weight and goals... That's it, that's all I gave them. I never authorized any subscriptions or anything from them. Then 20 minutes after I had left the website I have three charges appear on PayPal account. I contact Mad Muscle and all I get is blah, blah, blah... Something about cancelling my subscription (which I had already done) and that my subscription was good until the end of the month. I didn't want anything from this deceitful and scammer company. I never approved any subscription and regardless of what they say. They have some kind system that locks you into a subscription that you cannot get out of. Just by browsing their website. I had to file dispute with PayPal and if PayPal sides with these crooks then I'll just have my bank put a stop payment and sign it off as fraud because I didn't authorize anything and these crooks have ripped off enough people. I contacted Mad Muscle and PayPal like minutes or even seconds after the charges appeared on PayPal account. I had no idea what they were for but from reading all the reviews online about this company... anybody and everybody should stay as far away from this company as you can. Unless you want throw money away. These aren't people that know about fitness, they experts at conning and scamming people. That's how they make their living. KEEP AWAY, FAR AWAY FROM THIS COMPANY!
I found it helpful as a starting point, although it's not without its issues. Still, the variety of exercises was a pleasant surprise.
Thank you for your honest feedback! We're glad to hear that you found the app helpful as a starting point and that you enjoyed the variety of exercises. We know it’s not perfect, and we truly appreciate you pointing that out — your input helps us keep improving.
If there’s anything specific you’d like to see enhanced, feel free to reach out. We’re always working to make the experience better for users like you! 💪
Watch out, these guys are just scammers who first of all sneak into your purchase other "products" and so you are charged the double. Then when you try to use their routine you find out that you can't possibly follow because you are supposed to keep your mobile in your hands as the verbal cues are insufficient. When you ask for refund they refuse to give your money back.
Hello! We’re sorry to hear about your experience and appreciate you bringing it to our attention. We want to assure you that our company values transparency and integrity and is not involved in any deceptive tactics. It’s important to us that you feel informed and supported.
Please know that no additional materials can be added to your plan unless you choose them. We never want anyone to feel misled, and we’re here to help with managing subscriptions or processing refunds where applicable.
For the workout concerns, we offer a variety of customizable features to help make your experience smoother. Please don’t hesitate to contact us at support@madmuscles.com, and we’ll do everything we can to resolve this for you.
Make sure you are not subscribing to it unless you want to loose money.
I registered only for 12 week program total cost 25.99, however when i looked at my card they charged me 3 payment and themselves automatically registered me in subscription plan without my consent.
I Contacted then 2-3 times and asked to stop the autorenewal subscription. The support person told me that they unsubscribed, and they will refund the amount still no progress yet, when I logged in and check my subscriptions it was still there and not removed, I had to delete everything from my PayPal and apps.
It was really great.the system and the policy is very good and charming.there are many different types of exercise to make our body just like what somebody wanted
MadMuscle provided the structure and motivation I needed to improve my physique. The structured plans gave me clear direction.
Hi! Thank you for your feedback! We are glad that MadMuscle helped you get a clear structure and motivation to improve your physique. Your progress is important to us, and we will continue to work to provide you with the best conditions to achieve your fitness goals. We wish you continued success!
The community around MadMuscle is incredibly encouraging and resourceful, the subscription setup is transparent, allowing me to manage my payments effectively. Having full control over payments was very reassuring.
Thank you very much for such a warm and positive feedback 🙏 We are very pleased to hear that the community is motivating and the transparency of the subscription settings gives us confidence. We are happy to be a part of your journey to a better version of yourself 💪
I've seen visible changes within weeks of using MadMuscle, making it a valuable resource for muscle gain. The rapid results were especially motivating for me.
Hello! Thank you for your feedback! We are very happy that you noticed noticeable results in a short time. Your progress is a great motivation for us to continue working on improving the program. Thank you for choosing MadMuscle!
Working out from home with Mad Muscles has been a blessing, especially with my busy schedule. The flexibility and effectiveness make it easy to stay on track!
We’re so happy to hear that Mad Muscles fits into your busy schedule and helps you stay on track! Flexibility is key, and we love that you’re making the most of your home workouts. Keep up the great work—we’re cheering you on! 💪
I've seen real progress in muscle gain and fat loss thanks to the structured programs in Mad Muscles. It's genuinely a game changer for my fitness regime!
Thank you for your review! That’s amazing progress! It’s great to hear that Mad Muscles has been a game changer for your fitness journey.
Mad Muscles has been a game changer for my fitness journey. The app is user-friendly, and I've seen fantastic results in both muscle gain and overall body transformation!
Thank you so much for sharing your experience! We’re thrilled to hear that Mad Muscles has been a game changer for your fitness journey. It’s amazing to know that you’ve seen fantastic results in both muscle gain and body transformation!
I wake up and read the message from the app - and I'm already pumping my abs. Minus 7 cm in the waist, +3 cm in the shoulders. It works.
Hi! Thanks for the great review! We are glad that MadMuscle is helping you achieve such great results! Keep up the good work, and more progress is ahead!
Mad Muscles provides consistent motivation and updates that keep me focused on my fitness journey. I can't believe how far I've come in such a short time!
Hi! Thanks for such an inspiring review! We're happy to hear that Mad Muscles is helping you stay motivated and make progress - that's exactly what we built the app for. Keep up the good work! 💪
Mad Muscles provides clear guidance and motivation for anyone looking to improve their physique. I've seen amazing results and enjoy the process so much!
Thank you for your review. We are glad to hear that you enjoy your process a lot! 🤗
Clarity about subscription terms made me comfortable signing up. There's nothing deceptive here— I signed up for the subscription after understanding how it works.
Thank you so much for your thoughtful review! We're really glad to hear that the subscription terms were clear and that you felt confident signing up! 😊
I've never experienced such excellent customer service from a fitness app before. The community at Mad Muscles is incredibly supportive and encouraging!
Thank you for your kind words! We're thrilled to hear that you’ve had such a great experience with our customer service and community. Your support and dedication mean a lot to us—keep up the amazing work on your fitness journey! 💪
As someone who has lifted for years, I appreciate the advanced routines available on MadMuscle. They challenge me, yet I feel supported in my fitness journey.
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the advanced routines and that they’re challenging you in the right way. It’s great to know that you feel supported in your fitness journey—we’re here to help you keep progressing!
Usually I'd break down for 2 weeks. Here everything is organic - training, recipes. And I didn't even notice how I lost 4 kg.
Hi! Thank you for your feedback! We are glad that MadMuscle helped you find an organic approach to training and nutrition, which allowed you to achieve great results. Your motivation and progress inspire us, and we will continue to work on improving our app. We wish you even more success!
The detailed and easy-to-follow instructions really stood out for me. MadMuscle supports my training with excellent guidance, and I've noticed significant improvements.
Thank you for your kind words! We're thrilled to hear that the detailed instructions and guidance have helped you see great improvements. Keep up the amazing work!
Answer: Hello Tina! It's great to see that you are interested in our plans. We have a personal approach to each customer and suggest different plans and prices for them. You may check more detailed information on our website: https://madmuscles.com/ Let us know if you managed to find a suitable option for you.
Dear Jesse,
Thank you for sharing your feedback. We’re truly sorry to hear about the confusion and frustration you experienced. We understand how unexpected charges can be distressing, and we sincerely apologize for any inconvenience this may have caused. Please contact us at support@madmuscles.com, and we’ll investigate the situation further. Your feedback is important to us, and we appreciate you bringing this to our attention. We will do our best to help you!