Madison Trust CompanyReviews 5

Beware of Madison Trust Company! Their deceptive and manipulative approach to fees will hit you with unexpected charges for any and every transaction (there is nothing they do - that other Trusts do in the course of business that they won't charge you a fee). They lure you in with promises they don't keep and hold your money hostage. Their extensive list of hidden fees adds up quickly, leaving you frustrated and financially drained. Avoid the frustration and find a more ethical company to work with. Do your research and ask for a clear explanation of all fees upfront. Protect your hard-earned money by staying away from Madison Trust Company.

I wanted to move some limited partnerships from PIMCO to Madison. It took a year! Untrained employees sent me the wrong forms repeatedly and then used that as an excuse. I could not access cash in these accounts because I was not sure where they were in the transfer process.
Also they have no idea how to handle paying the IRS for UBIT in an IRA or a Roth. They were late in getting me the forms, and they do not know how to EFTPS system.

There is a FEE for everything (and they don't tell you this upfront) there is a quarterly fee (which increases by $5.00 almost every quarter, there is a $50 fee to pay the fees, there is a $50 fee to mail your investment check, there is another fee for payments. Their program sounds good initially, but unless your IRA has tons and tons of cash... the fees will kill you.

Maria was amazing!
She was very pleasant, very thorough, and very knowledgeable about what I needed today! A rare find in today's world of customer service!