• Luxon Eyes

Overview

Luxon Eyes has a rating of 2.9 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Luxon Eyes ranks 45th among Sunglasses sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2

What reviewers want you to know

Positive highlights

  • I was a bit surprising to find that I would have to pay $30 in import taxes although they did inform me of this.

Critical highlights

  • I bought sunglasses from this place and i would not recommended it not even my worst enemy!
How would you rate Luxon Eyes?
Top Positive Review

“Initially the company was conservative by telling me...”

James W.
5/14/12

Initially the company was conservative by telling me there would be a wait of 15-20 working days as the sunglasses were not in stock. However, much to my surprise the sunglasses arrived in only 6 working days from Italy to Melbourne, Australia. The sunglasses are 100% legitimate, coming with Burberry case, cleaning cloth and standard info. Additionally, prices were about half my quote at a well known Australian retailer. Strongly recommend this site.

Top Critical Review

“Be ready for hidden international shipping fees!”

Leigh O.
2/8/17

Bought jimmy choo sunglasses with free shipping. After receiving them, I received a $33 bill from FedEx. Contacted the company listed as the payee on my PayPal account. They were nice at first but then quickly changed their tune when they saw I purchased through LuxonEyes. Tried to contact luxoneyes through their "contact us" form. No such page. Nowhere in any of the paperwork is there a mention of these fees. Let the buyer know of this fee so they can make an informed decision. Also, the sunglasses came in a case that is meant for regular jimmy choo glasses and not the sunglasses case. I have other jimmy choos so know this isn't right.

Reviews (34)

Rating

Timeframe

Other

Reviews that mention popular keywords

import taxes (3) sunglasses (16)
Thumbnail of user evep1
1 review
3 helpful votes
May 23rd, 2013

Very good experience with this site. Ordered my glasses Monday, received Friday. Fedex tracking all the way through the process. Would definitely buy from them again.

Thumbnail of user nick221
1 review
4 helpful votes
March 22nd, 2012

Took a little bit longer than they first said but they kept me informed and responded to my emails promptly, they're definitely genuine glasses and 3 weeks from Italy to Australia from order to receiving them is good in my books!

Thumbnail of user raphaelt
1 review
2 helpful votes
December 29th, 2011

Ordered a pair of Ray Ban sunglasses that were discontinued. They arrived very quickly, and looked great but Sadly, they are fake. AND I was charged a $30 excise tax to boot...

Not pleased at all.

EDIT - after a bit of research and checking around - i found that they were legit, and i was just being paranoid. I'm a little upset about the excise tax still - but glad to get a pair of sunglasses that are not being made any longer.

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From the business

Fashion Designer Sunglasses and Eyeglasses from the 2018 Collections. Brands include sunglasses by Cazal, Dita, Linda Farrow, Mikyta and much more.

Company Representative

Thumbnail of user cristina
cristina -.

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