Overview
Luvme Hair has a rating of 4.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
I order my wig and it came in looking nothing like the wig pictured. What I ordered was completely full in the front and what I recieved looked like a quarter of the hair. It's completely opposite. I'm in the middle of a terrible customer service process of back and forth explanations despite sending pictures immediately after opening the box. People are literally gasping when they see what I ordered and what I got. I will gladly send anyone the pictures so they can see for themselves. As someone else said, please stop writing reviews about perfect units that they send you only because you're getting them free or because the company is paying you to decieve others. This company is not honest because they are sending other people garbage and telling you to go to a salon to have it fixed. They also want to charge me $20 to return the horrendous
Ive been trying to reach someone for 2 weeks. No response. My order was wrong. I ordered a high density free part lace wig. I was also supposed to recieve a curling iron and I didnt get that. Ive been emailing, and calling a number. No answer, no response. I just want what I ordered or a refund.
From looking at all the videos of others, I could not wait to get my purchase. It wasn't that long of a wait and all considered, I was not disappointed. The wig didn't look exactly like I expected but with the recommendations and suggestions
Luvme made, I was able to see great results. I would definitely recommend this for anyone that wants a more natural look.
I love luvme. The packaging is beautiful, the hair is soft and pretty. I love that it comes with extra goodies that I sure do use! I've bought 3 units already. The upart is so easy to blend with your hair and I take mine off at night to let
My hair breathe lol
First of all. I am a "Newbie" when it comes to wigs. I had never really considered wearing one because I never thought they would look natural on me. As time went on, several of my friends started wearing wigs and looking GREAT! After asking around for recommendations re: companies to try, Il decided on Luvme. Best decision EVER! My wig arrived, beautifully packaged. I appreciated the fact that obvious care had gone into the packaging! The hair was ABSOLUTELY gorgeous and so full of body. I actually did the install myself. It was just that easy! Family and friends are still complementing me on my "new do". When I tell them it's a wig they are amazed and constantly asking "where did I purchase it"? As a CEO it is important that my look is professional and on point in my worklife. But I also wanted something that also felt great and looked great for everyday. I am sooo in love with my purchase and can't wait to try another one!
I love my luv my love me hair wig and it was installed and it looks beautiful this is my 2nd wig from them and i'll be ordering again very soon both my wigs i received from them came within 3 days shipping wise from china to the usa where i live thank you luv me hair
I bought my first wig on Luvme. I ordered the wrong wig customer service were really nice and fast with replies and fixed my order for me. When I received my wig it felt amazing. What can I say Luvme Hair is AMAZING! Highly Recommended!
My units are easy to apply - cutting lace, and size adjusting with the straps and maintenance. I don't glue any of my units so fitting is critical. The hair is silky and with proper care look as good as the first day I received the unit. I LUVME HAIR
I'm pleased for the most part because most of my units have surpassed my expectation so that I have referred my friends to luvme.
Its unfortunate 2 yrs ago I mistakenly made an account attached to an invalid email and lost my silver status giving me awesome perks. Guess technology wouldn't allow them to reinstate my status to my valid email.
So I ordered this hair because of course we're in quarantine, and I could not go to the salon to get my regular sewin bundles. I I have never bought a human hair wig. Usally if I get a wig is something quick and synthetic because I know eventually I'm going back to the salon. I saw this site and fell in love with the pictures. I still was a little skeptical because I never order from any online vendor except for Amazon the minute I opened my box I fell in love I just placed the order on April 1st and then I turned around and bought another wig on the 21st. Not that I needed to it all because this wig is going to definitely last me a long time and it's not hard to put on as I thought it would be. The tutorial from one of the other wig lovers on their page even taught me how to melt my lace. I am definitely hooked for life. Thank you Luvme!
I have not had the unit installed but I'm very excited. The pre-plucked hairline is simply amazing. The hair is very soft and luxurious. I plan to order again. This is my honest opinion. I have been disappointed many times from ordering weeks online but not with this company lLuveme Hair is amazing!
I have ordered many wigs however, Luvme wigs supersede its reputation. I order between 12-14 wigs a year. The hair is soft and has the best texture. I was diagnosed with Lupus and Chrons so the wigs looks just like my hair. I would not purchase from any other company. It's worth every penny.
I was kinda skeptical about yhis hair at first, because I usually buy my wigs in store or from a friend. But this website got such great reviews that I just HAD to try it i purchased the curly hair band wig first. And when I received it came in such beautiful wrapping and box. So many extra bands and free pouch. It even came with a free plug in hot comb hair straightener. I mean WOW! Then I touched the hair and it was silky-smooth and felt so real. I just wore it for the first time last week. And I am so in love. It doesnt hurt to wear it on my head. The band is tight enough to sit, but still loose. I just love everything about it! Highly recommend!
The quality of the hair and lace is great. I do not have to glue mine down because the band in the wig fits snuggly and comfortably. The lace blends into my skin seamlessly. I recommend this wig to anyone looking for great quality regardless of your age!
Hi Sassy,
We appreciate you taking the time to leave your feedback of recent order. We are committed to creating wigs that make our customers look and feel their best. Glad that we have hit the mark for you. We will continue to bring great experience to you next time. Looking forward to seeing you again in the near future. Luvme wishes you all the best.
I've seen all the great reviews and decided to give Luvme wigs a try. I received the first wig, and it was too short. I called the customer service, and they were reluctant to issue a refund. I keep the wig and the add on they provided (a wig comb and headband) I ordered a second wig and it look like it was thrown in the box with no additional add-ons. It was not worth the money they charged me. I won't purchase anything else from them again.
Dear customer, many thanks for taking time to share your experience and we are sorry for this delay response.
We truly appreciate your willingness to give our products a try. Customer satisfaction is our ultimate goal. We are upset to know that the purchases didn't work out great for you.
We tried to locate your order numbers with the informations provided so that we can check the previous email records but to no avail. We have been trying to improve our services and products with the feedbacks given and your feedbacks really matter. According to our return policies, we need to confirm the wig condition before we proceed with the return. If the wig is confirmed returnable, we will send the return informations right away and take good care of the return. If you are not satisfied with the results, feel free to email us again and we will try our best to get it solved to meet your satisfaction.
Sorry that you were not satisfied with the packaging and the free gift issue. We will for sure report this issue to the warehouse for further development! Normally we will include one set of free gift in each parcel. However, we were upgrading our warehouse system earlier and some free gifts might not be included. We have informed the customers that haven't received the free gift of this issue by email and came up with some alternative option as compensation.
To better solve the issues, your order numbers and some pictures of the wigs will be greatly appreciated. You can send those informations to email customercare@luvmehair.com. We are always willing to help.
Thank you for your time and support! Luvme wishes you all the best.
I have purchased wigs from other companies before but none of them can compare to LuvMe Hair... Luvme Hair has the greatest quality wigs... The hair is human, soft and managable with minimal shedding... The lace is the truth it blends right into your skin and it looks so natural... You can wear it glueless or glued down but either way it looks natural... The combs are perfectly placed so they won't be pulling on your edges... But for longevity I sew my wigs on and between hair dos I use the combs to conveniently take it on and off... You can part it anywhere and it looks just like your scalp... I've never had irritation from this wig... Just shampoo and reuse... This has been the best purchase/investment I ever made in hair... I Love that when I shampoo the wig it bounces right back and looks just as good as it did from day one... I get the best results when I let my wig air dry then style... I would definitely recommend Luvme Hair you won't regret your purchase... These Wigs are
So I ordered my first wig from this company and I was so excited the wig came and the packaging was so nice they gave me free gifts and everything but the hair was horrible the front and sides off the hair was so thin that I cant even wear it and they dont want to give me my money back this hair was supposed to be 180% density and 16 inch
I purchased the 16inch 200% Density Small Bouncy Curl Lace Frontal Wig. It is a horrible wig! Fuzzy, looks like it was cut in layers, with a shag! There are plenty of grey hairs in this wig, and the cap is cheap, and it looks NOTHING like the advertisement. It looks and feels very cheap. Money down the drain, as they are ignoring me now.
I ordered from luvme wig company and they was great. Merchandise was on point, I was so appreciative of the shipping experience. And they sent me a gift. I was so impressed with this company. I will be ordering again from Luvme wig company
Thx you so much
This is maybe the 5th wig I purchased from luvme and this Bob wig is my absolute favorite. I just ordered it in blond. It looks great, the hair is great quality. I washed my wig before wearing it. I let it air dry then flat ironed it. There was barely any shedding and went right back to the original style. Luvme hair is my favorite.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi M S,
Many thanks for taking the time to send this review. We're delighted that you're happy with your purchases. Your satisfaction is our top priority. If our customers meet any issue when ordering from us, feel free to email us at customercare@luvmehair.com, we will be happy to assist and try best to get the issue resolved. Luvme wishes you all the best.