Luulla has a rating of 2.1 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Luulla ranks 65th among Teen Clothing sites.
No positive highlights yet
Stylish dress made me a custom made dress for less than $200 and was super friendly and nice! Dress fit me perfectly and I will definitely be buying from them again!
I bought an item and they told me my total then within a few hours my banks calls and says it's a different price then what it stated on the website so I stopped the charge from going through.
I bought an item and they told me my total then within a few hours my banks calls and says it's a different price then what it stated on the website so I stopped the charge from going through.
Tip for consumers:
To know that you were getting charged the correct amount.
Products used:
Prom dress
I placed an order in early January 2024 for a size 4 dress size, the company Pretty Wedding that sells on this site sent an email asking for my measurements then suggested a size 6. The money was taken out of my account, after 19 Days went by and my order was not shipped. I reached out to the company asking about the eta of my order with No response. After having to contact customer support Pretty Wedding responded with " a tracking number will be sent when the order is shipped " I didn't have much confidence in that email. Unfortunately I had paid with direct pay and not a credit card that I could have stopped payment on at that time! The dress showed up 25 days after my initial order and I was out of town for a long weekend. When I came home to try on the size 6 dress they sent ( not size 4 I ordered) the dress is too big. Since the company's return policy is to send back with in five days of receiving the order I no longer am eligible for return. This website and Pretty Wedding is a joke and unwilling to work with the customer. Poor communication poor service
Products used:
Dress
Really good and precise on shipping dates! However the color was red
Instead of a burgundy but all in all really good! Thank you
In my opinion, The app is pretty sketchy. I bought from this one lady; a Vintage Ball Gown dress for military ball that's coming up which is in Feb the 3rd. It was $150 and it's been 2 weeks that i bought the dress. I've seen reviews from that lady that she's bad at communication. Don't make the same mistake like me. This is just a waste.
This site is a rip off when I initially tried purchasing the dress my bank denied my card that should've been a sign instead, I called my bank so that I was able to make the purchase I was told that the purchase would be $188 instead I was charged $208 & I still haven't received the dress because it got returned, back to New Jersey due to insufficient address issues after I gave them my address numerous times because after entering it & finalizing my purchase my door # didn't appear for some reason I resent my address to assure they had it they confirmed with me & I still never received the dress whatever it was that they sent was returned & now they're asking me to send money to their local UPS office & telling me they'll refund me they're stating this is my local USPS when I am located in San Francisco, Ca, this was supposed to be my wedding dress I've asked for a full refund & was told I could not get one at this point. I'm about ready to sue them. This is utterly ridiculous, unprofessional, a waste of time & in my eyes a scam.
Stylish dress made me a custom made dress for less than $200 and was super friendly and nice! Dress fit me perfectly and I will definitely be buying from them again!
Products used:
Dress
Seller is a total ripoff. First, the socks on the website have texture, ribs. The ones I received are flat and dull. Second, they are advertised as wool but they are synthetic. Third, I ordered them on 11/25/21 and just received them on 1/6/21. Fourth, shipping them back for a refund costs more than the refund amount. Fifth, the website crashes when I try to write a review. Stay away!
Tip for consumers:
don't shop on luulla, pics don't match item
Products used:
socks
I am very concerned with the legitimacy of this site. I ordered a dress for my daughter's party close to a month ago and contacted the seller multiple times to ask to correct address zip code, as well as for information on arrival, with no response. This is very unprofessional and shows poor quality of service. After reading reviews I am worried about being robbed. Please think twice about ordering from this company.
Tip for consumers:
beware!
Products used:
None
I tried to order a $174 dress from this website. My bank card immediately halted the processing because luu technologies tried to charge over $1000 to my card. They should be shut down by authorities and not allowed to advertise on Pinterest.
Products used:
I tried to buy a dress on this luu website. The dress was $174 and they tried to charge over $1000 to my bank card. Fortunately, my bank wouldn't allow the charge to go through. These people are thrives. Do NOT GIVE THEM YOUR DEBIT/CREDIT CARD INFO. They should be shut down.
Received a wrong color, contacted the seller, the seller resent a correct color and I returned the wrong color, the seller paid for the return shipping cost. Fast reponse
I bought a necklace and waited over a month for it to arrive before reaching out to the seller, who never responded, and ultimately to Luulla's help team. They told me I would have take the issue up with PayPal myself if I wanted a refund. I have been unable to do so, (PayPal doesn't have a record in my paypal account of the transaction, even though my debit card statement does) so am out of my money with no item. I will never be using this site again.
I purchased a pair of royal blue and yellow shoes to wear to a sorority function in 2020. I received an email advising the shoes were damaged. They sent me a message to replace the shoes with a pair of ugly shoes that looked nothing like the shoes I was originally ordering. I said no and to refund me my money. This happened back in November and to date January 8,2020 I have not received a refund. I wouldn't be surprised if they were adding their own positive reviews.
I ordered the Perfect Pumpkin Hat pattern and when a download link didn't arrive I was concerned. Then I read all the reviews saying the site was just a scam.and was sort of upset. But the pattern arrived by email today so no scam…at least not for this hat pattern.
Tip for consumers:
Pattern arrives by email, there is no download link.
Products used:
Perfect Pumpkin Hat pattern
Ordered my daughter's prom dress from this site. Was abit dubious but sent all the measurements asked for and when the dress came it for perfect! Came slightly earlier than the 30 days stated too. The quality is fantastic. It cost £168 which if I'd have purchased the same quality here in the UK it would have been at least £500 so definitely worth it.
We ordered a dress, didn't fit right, returned it within the 30 days. No refund. Legal proceedings started.
Tip for consumers:
Don’t purchase from this website. SCAM
Products used:
A dress for daughter. Didn’t fit right. Sent back within the 30 days but no refund. I sent seller an email and gave them a chance to refund. They did not, so I’m taking legal action. It’s only $149.00 but worth it to put this seller on notice that they can’t take advantage of people like this. Also that others can see this review.
Ordered a prom dress for $192 for my daughter. My bank immediately restricted my card. Don't waste your time.
My dress arrived very fast, nd fits perfect, the only problem was the color, not the same as pic! Notxeven close!
This is a SCAM app. The website is also a SCAM. We made a purchase of a prom dress. The payment was rejected through our bank because the website tried making an $864 purchase prior to our initial $206. Luckily, we have it set up through our bank to have large purchases pre-approved.
Tip for consumers:
Don't purchase ANYTHING!!!!!!!!!
Products used:
Didn't use any product because we were scammed first.
I purchased a really pretty but very simple dress on here, it was over $30 for shipping. I had a deadline, for a school dance and ordered around almost two months before. It came to a week before the dance and still, nothing. We tried calling, tried emailing but customer service was terrible, almost like there really wasn't anyone there. It never came and, we finally figured out how to get our Money back with the help of our bank. Do not order.
Omg! Please save your money. This is a complete con. Like you all, i saw a beautiful dress in their website. Ordered it - gave them all my measurements (taken by a professional tailor) and received a piece of rubbish that you would find in a Chinese rural supermarket. I kid you not. I've attached photos. The material was that cheap nasty Lycra/polyester mix and it... well just take a look at the photos. The last photo is clearly the model dress which is what I ordered.
Trying to get refund now. I wad also chargeed 15 US dollars for shipping than what amarax actually charged. They will steel from you. It's shocking how bad. I wish I'd found this website before I ordered.
We ordered a dress for my daughter. We were afraid it would not arrive in time, so I attempted to cancel the order. We could not cancel so I went ahead and told them to process the dress. We have NEVER received a dress, we have never received a refund, we have never received any type of communication from this company. It has been a year at the end of Feb. NEVER ORDER FROM THIS COMPANY! IT IS A MAJOR SCAM! They will take your $$ and never deliver the product.
Tip for consumers:
We ordered a dress for my daughter. We were afraid it would not arrive in time, so I attempted to cancel the order. We could not cancel so I went ahead and told them to process the dress. We have NEVER received a dress, we have never received a refund, we have never received any type of communication from this company. It has been a year at the end of Feb. NEVER ORDER FROM THIS COMPANY! IT IS A MAJOR SCAM! They will take your $$ and never deliver the product.
While the dress did take a little over a month to arrive, it was well worth the wait! It looks absolutely stunning and the material is light and comfortable. You can really tell that a lot of love and effort was put into making this dress.
Tip for consumers:
Order really early.
Products used:
Loveydress
People don't waste your money these people keep your money And never send the product these people keep your money And they have you paid through PayPal because because they know that no one will paid with their credit card directly and through PayPal that could get over by keeping the money and the product So don't waste your money. There is many other places you could order from waterfront that are really good with very good products and a lot of these dresses you could still find them in Amazon And cheaper
High recommend this site for their cheap and affordable evening gowns. They are beautiful and worth the wait.
Extremely disappointed in the quality of the cheap awful looking piece of clothing that shipped to me! Did not look like the quality of dress in photo and honestly the worst quality I've ever seen in a dress! The scam with this company sends you emails that states they have left you a message, but you cannot get into the link and it's a stall tactic …. They also make it impossible to return. You have to take like 15 steps to return which is part of the scam! My lesson learned to not order online you cannot trust where the shipments are truly shipping from! Although it was only 40.00 some US dollars stolen from me, it's wrong deceptive and they need to be shut down.
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