Lurebest.com has a rating of 1.0 star from 9 reviews, indicating that most customers are generally dissatisfied with their purchases.
Purchased a pair of shoes, and the ones I received did not look like they pictures online - they were SUPER CHEAP quality and SUPER SMALL (over 1 size too small. Emailed customer service for a return, and used the chat function on their website, and did not receive a response. Tried again 2 more times and only received a generic response "your order is on the way" clearly ignoring my request for a refund or an exchange. There is no number to call - this company is a SCAM!
I bought 3 shoes, they don't look like as they advertised. It's not a leather materials. This company sent me the wrong size and wrong colors. I have been sending emails so many times but no response.
Tip for consumers:
This company has no contact number. It’s so hard to get a hold of them and they don’t respond to your emails
The scam company. It lies about everything- the quality of shoes, the return policy, the location. You will never get your money back, be aware, don't buy from them. Fraudulent company, a scam.
I ordered a size 10 shoe and was sent a size 9 in error. The company would not refund the full price of the product or offer to exchange. They only offered to return 10% of purchase for their error! Customer service is horrendous.
This company is a scam, fraudulent not only in the quality of the cheap products but in the return policy advertised on the website, as well as how they promote themselves as a domestic manufacturer. Don't give yourself the headache of having to email with expecting a refund.
I bought the shoes from them few days ago and it's not fit on me and when I told them about I want to return it then they said no keep the shoes. They don't need the return the item and they are not give me my money back.so don't even buy this again in the future.
A fraud company. The quality is awful. The size doesn't work. They will never return your money back. Be aware!
Tip for consumers:
The shoes was not even close to my size and when I asked for the return label they told me they can give me a 40% coupon for next purchase.
This company is in China, but they sell to people in the United States. They don't let you know that, when you buy their shoes. The thick sole sandal design was too loose around the ankle, and it was not possible to velcro it at the ankle because of how big it was. It was not at all how it fit in the photos. If you want to return or exchange it, they say you have to pay for return postage to China, which is too expensive, or they said to keep it and then they will give you 30% refund, which isn't at all fair, since I paid $56.58 for the sandal. That's only a refund of $16.57! DO NOT BUY ANY SHOES FROM THIS COMPANY. Their shoe quality and return policy is bad.
Tip for consumers:
Do not purchase anything from this company.
Products used:
Velcro soft sole leather orthopedic shoes
The sizes I received are wrong, I want an exchange but no response to my request or email, no customer services and having no clear refund policy or exhange policy is red flag - AVOID at ALL cost
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