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LuckyScent has a rating of 3.9 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuckyScent most frequently mention customer service, and free samples. LuckyScent ranks 12th among Perfume sites.
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Have ordered multiple times from this company and have also shopped at their brick and mortars stores a few times. The customer service is always phenomenal and they always ship in a timely manner with care. The products have always been perfectly wrapped and in good quality. Love this company and will continue to purchase from them!
Been a customer for 10+ years and have generally had OK experiences with Luckyscent - great selection, but slow order processing and shipping. But my most recent experience was downright insulting. I had the temerity to request that they re-ship an order that had been lost by their chosen courier. They proceeded to drag their feet and then imply that I was somehow the problem in this equation. I will be avoiding these inconsiderate goons in the future.
Prices are list prices. No discounts what's so ever, except their monthly specials. They are also very stingy on the samples. I ordered several very expensive fragrances and the site showed that I would get 6+ samples. I requested 7 samples, and they sent 6. What's the big deal to add an extra sample that I wanted? Also, their samples are ultra small, and it's not a spray sample.
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Luckyscent: the best selection of niche perfumes, fragrances and candles anywhere.
