LovelyWholesale has a rating of 2.6 stars from 1,226 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LovelyWholesale most frequently mention customer service, tracking number, and post office problems. LovelyWholesale ranks 17th among Wholesale Clothing sites.
I luv shopping with you guys that's why I'm always on your website it has been time were u guys sent me the wrong size but it's okay I still will continue to shop with you'll. Good value of clothes as well keep up the good work.
I ordered 21 items from lovely wholesale and only received 2 that showed up over a week late and three weeks after ordering there isn't even shipping info on my other items. I have tried unsuccessfully to get answers from customer service and am beyond frustrated. It seems that the only way to handle this is to file a fraud charge with my credit card company because I spent over $200 and contacting the company is pointless because they do not care
I ordered 21 items from lovely wholesale and only received 2 that showed up over a week late and three weeks after ordering there isn't even shipping info on my other items. I have tried unsuccessfully to get answers from customer service and am beyond frustrated. It seems that the only way to handle this is to file a fraud charge with my credit card company because I spent over $200 and contacting the company is pointless because they do not care
Tip for consumers:
This company customer service is terrible
Products used:
Clothing
The material last a long time. You want be disappointed. It looks good when going out. You will get a lot of compliments.
Products used:
Clothes
I ordered items December 13 2023 paid $15 extra for Expedited shipping so it would come before Christmas. I have been reaching out to company continuously in regards to my package the entire time. Says it was delivered sometime after Christmas supposedly and still here we are an entire month later after communicating with them and dhl they only refunded me half my money(a month later) as if that was justifiable. Especially considering this was my first(and LAST)time ever ordering from their business. No items, and half my money back they're a scam. Do Not order from them and Do Not pay to expedite anything if you decide to order from them. They will give you the run around.
Some of my items where very small i asked to return/exchange since they offer returns they told me no keep it it'll cost to much to send back so I'm stuck with stuff I can't fit
Great styles for your fashion must haves and great customer service for your need to knows. I've ordered 3 times from them so far and will continue because I'm satisfied with my purchases. Be sure to use size chart and have patience for a great experience
I can honestly say that Lovelywholesale customer service was great. I had the pleasure of dealing with a HaNi. Was very polite, understanding, & helpful of my issue. Which was the option to pay Western Union wasn't popping up on their site for me to pay this way. And this isn't my first time ordering from them & paying this way. Once I had submitted a ticket to them. It wasn't that long before they had responded back to me. They had there IT team looking into this problem. & I can honestly say that I was able to place another order. & was able to pay it w/Western Union. Like I always do. Within a hour/2. HaNi kept me informed about everything. Including the fact that my order is now just waiting to be shipped out. Yayy! I can't wait to receive them. & yes I will be placing another order w/Lovelywholesale very soon. Thank you Lovelywholesale again.
P.S. I had forgotten to add that Lovelywholesale has very good quality on their clothes. I have actually ordered jeans shirts dresses and all from them. And the materials are very well made. I haven't had to return anything back so far. I have washed dried hung on the line whatever you want to call it to these clothes. And they haven't faded or shrunk yet
Ordered 4/30/20 and still no updated shipping. The responses in these reviews say submit a ticket but you try and do that and it's says network congestion. I just want my money back at this point.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
We beg your understanding during the hard Convid-19 time.
Best Regards
LovelyWholesale Customer Service
I've been shopping with lovely wholesale for quite some years now and I e loved every piece of anything I've ever purchased really love this website
Great shipping time it came in half the time that was said. Also the customer service is great they always check on me in my email to see if I liked it.
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com
I had the best esperience shopping with LW. I received my items in a timely manner, the quality was unmatched and I loved every single piece!
Products used:
Clothes and bags
Cute and affordable clothing. The staff was very nice and helpful. They have a great selection of dresses which I loved. I will definitely be coming back.
Hello dear customer,
Thanks for your shopping with lovelywholesale and your feedback^_^
We are very glad that you like our product and are satisfied with us.
Looking forward to the next cooperation with you.
Best regards
LovelyWholesale Customer Service
So my wig finally came and it has been cut in alot of areas... I will never order from the again the service I was provided from them is all bad
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com
Lovelywholesale.com
Their products are amazing great prices,comfortable and stretchy.10/10 I highly recommend.I will definitely be purchasing more from them
Products used:
Shoes and short sets
So this is my first time ordering from lovely. I ordered in September I made an online order of 20 items... I received a email saying my item was being shipped on the 6th of October. Got a tracking number. A week after I tried to track my order it said no info I check again about 3 days after same thing. On October 20,2020 I received my package. But when I open it, I only received 10 items 10 items was missing... I reached out to lovely still no contact just 1 email that doesn't explain what happen to my missing 10 items or my refund. I reached out 2 more times and still haven't heard from anyone the same email they sent the first I received that same message. I do like the orders I did receive I wanna order more but I'm scared money don't grown on trees I work hard for my money. I just need answers on what happen to my order seems like they answer people on here so maybe I can get a quicker answer.
Fast shipping very great quality nice soft polyester material i will be ordering more outfits nice affordable clothing
I've ordered from here many times and received my order but it's when they ship thru usps when I have an issue like currently packaging is supposed to be delivered between yesterday and Tuesday and the tracking is available it don't exist which means I'm not getting it or it's coming without being scanned which is the worst
Tip for consumers:
Choose a better delivery service and shipping method for us so we can support the company
I love Lovely Wholesale clothes and the prices. All the outfits that I order always looks just like the model wearing them on their website. The customer service agent that insisted me was very friendly and relatable. I am currently waiting on another package from them.
Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com
I have never had a bad experience with this company until recently! I placed an order online mid November. My tracking showed my package would be here by 12/19. It's now 1/1 and I still haven't received my package yet! My first email to customer service I received a response back, but now I have emailed multiple times and no response. The crazy thing is placed a second order mid December and I have received that one as of yesterday. I love their clothes and no problems with anything I purchased but this order something is wrong.
Tip for consumers:
Please look at the size chart of each piece
I only shop here, they have great deals. A variety of deals too! BOGO, Clarence, 2 for 10 and many more.
I love all these clothes, shoes and accessories. I'm constantly on this site most of my day! Saving and adding new things to my cart! Honesty think I'm addicted! Anyways, clothes I bought so far as cute and made with great material! Watch reviews and look at the models when choosing sizes! Some are great fits and some are small in my experience! Happy shopping.
Products used:
Men’s clothes for my boyfriend but previously I bought clothes and shoes for myself off this site I just lost access to the account!
Placed a order 10 days ago. No new infor about my order. I paid extra for shipping to the USA. Won't use them again.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service
Clothing very nice, they don't have Xs but other than that, very reliable site Lots of clothing options on site
Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com
Never Received my order. I have sent numerous emails and submitted tickets I have not heard back from anybody. My order was almost $300! Wish I would've read these reviews prior to placing my order.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you during the Convid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service
I made an order the beginning of April and we are in June 9th no merchandise no refund. I have emailed them so many times and no answer. My order was over $100 and didn't receive anything or email stating anything went wrong. Very disappointed. Now I'm out more than $100 and no answers to where my order is.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you during the Convid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service
We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com